Residences Canal Area

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2 bedrooms, premium bedding, individually decorated
2 bedrooms, premium bedding, individually decorated
In-Room Dining
2 bedrooms, premium bedding, individually decorated

Overview of Residences Canal Area

Entire apartment

Residences Canal Area

4 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
Keizersgracht 391, Amsterdam, 1016

Explore the area

  • Popular LocationLeidseplein9 min walk
  • Popular LocationAnne Frank House11 min walk
  • Popular LocationVan Gogh Museum18 min walk
  • AirportAmsterdam (AMS-Schiphol)24 min drive

Choose dates to view prices

Apartment, 2 Bedrooms, Canal View

  • 861 sq ft
  • 2 bedrooms
  • Canal view
  • Sleeps 4
  • 4 Twin Beds

Apartment, 3 Bedrooms

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 6 Twin Beds

About this area


Located in Amsterdam City Centre neighborhood, Residences Canal Area is connected to a shopping center. Anne Frank House and Heineken Experience are cultural highlights, and some of the area's notable landmarks include Leidseplein and Dam Square. Looking to enjoy an event or a game while in town? See what's going on at Johan Cruyff Arena. Guests love the property's central location.

What's nearby

  • Amsterdam Museum - 8 min walk
  • Flower Market - 8 min walk
  • Leidseplein - 9 min walk
  • Anne Frank House - 11 min walk
  • Van Gogh Museum - 18 min walk

Getting around

  • Rokin Station - 8 min walk
  • Keizersgracht Stop (2) - 3 min walk


  • Pastini — 2 min walk
  • Chocolaterie Pompadour — 2 min walk
  • Vinkeles — 2 min walk
  • Greenwoods Keizersgracht — 3 min walk
  • Bagels & Beans — 3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Residences Canal Area

4-star central apartments connected to a shopping center in Amsterdam City Centre
Express check-out, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free apartment building. Each apartment boasts a jetted tub and offers a kitchen and a washing machine. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a living room and a dining area. Weekly housekeeping is available.
Residences Canal Area offers 3 accommodations with espresso makers and coffee/tea makers. These individually decorated and furnished accommodations have separate living rooms. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. 70-inch flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

Property amenities


  • Free WiFi

Parking and transportation

  • Offsite parking within 1804 ft (EUR 55.00 per day)

Family friendly

  • Cribs (infant beds): EUR 15 per day


  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle


  • Premium bedding
  • Bed sheets provided


  • Separate bathtub and shower
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area


  • 70-inch flat-screen TV with satellite service


  • Washing machine
  • Laundry detergent

Work spaces

  • Laptop workspace


  • Heating


  • No pets or service animals


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Visual alarms in hallways
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (weekly)
  • Local maps
  • Iron/ironing board
  • Blackout drapes/curtains

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • Near a train station
  • In the city center
  • In the historical district

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards


  • 3 rooms
  • 1 building
  • Individually decorated
  • Individually furnished

Similar properties

See similar properties



Check-in from 2:00 PM - 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 2:00 AM (amount varies)
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Host will greet you


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per day

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: EUR 350.00 per stay
  • A 9.174 percent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: EUR 55.00 per day (1804 ft away)
  • Late check-in fee for check-in between 8:00 PM and 2:00 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cityden Apartments
Cityden Canal
Cityden Canal Apartments
Cityden Canal Serviced Apartments Apartment Amsterdam
Cityden Canal Serviced Apartments Apartment
Cityden Canal Serviced Apartments Amsterdam
Cityden Residences Canal Area
Residences Canal Area Apartment
Residences Canal Area Amsterdam
Cityden Canal Serviced Apartments
Residences Canal Area Apartment Amsterdam

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 3 out of 10 reviews
5 - Excellent 30%
Rating 4 - Good. 4 out of 10 reviews
4 - Good 40%
Rating 3 - Okay. 2 out of 10 reviews
3 - Okay 20%
Rating 2 - Poor. 1 out of 10 reviews
2 - Poor 10%
Rating 1 - Terrible. 0 out of 10 reviews
1 - Terrible 0%




Staff & service


Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous Canal Apartment in Amsterdam
The apartment itself was fantastic, very comfortable and spacious. It was centrally located to many attractions and very near a tram stop that took us everywhere we needed to go. To the eye the apartment was clean but under the furniture there was all kinds of trash left from previous renters, including a brush, hair ties, dice, crayons, embroidery thread, mice feces, etc. We were a family of 5 and stayer from the 19-28. We were not warned that they didn’t provide any of the necessary items like hand soap, body soap, dishwasher soap, washing machine soap, paper towels, garbage bags, shampoo... We had to go out and buy these items and they only came in large qualities like 6 paper towels and 12 garbage bags... we paid a lot to stay in this apartment and these items should have been provided. We were not warned about the mice in the apartment. We finally saw mice on the kitchen counter eating our food. Had we been warned we could have been putting our food in the microwave and refrigerator to protect it rather than having to throw it away. All said we would stay there again.
Stayed 9 nights in Apr 2019

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, the apartment not better
Apartment located at Kiezersgracht 391. The welcoming was pleasent except all the way to the fourth floor because there is no elevator. The apartment is not so clean and full of rats, Also, a bedroom window fell down while we were sleeping. The host offered no compensation and still waiting for it.
Stayed 7 nights in Nov 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd book it for every Amsterdam stay if we can
We loved out stay with Cityden. We travelled with our 2 small children, so we needed a place that felt more like a home than a room, and this was it. We had a large living/dining/kitchen area with 3 big windows overlooking the canal (Keizersgracht). 2 bedrooms, updated bathroom, full laundry, dishwasher, stove/oven, Nespresso machine, refrigerator, great wifi that you only had to log onto once, not repeatedly like most hotels. The neighborhood is perfect, it's just out of the way, so it's quiet and mostly locals walking by, but you could walk 1 or 2 blocks over and be right in the hustle and bustle of Amsterdam, or up the other way and quickly be in the Jordaan. Every night, we'd put the kids to bed, then head to front of the apt, pop the window open and have a glass of wine overlooking the canal. We'd book this room for every Amsterdam trip if possible. Well done!
Stayed 10 nights in Aug 2017

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Their Mistake made to be our Problem
Booked a 3 (double) bedroom apartment for 3 couples in January for a July stay. Paid in full. Then 2 hours before leaving home to catch the plane something that looked like spam advises us that our apartment has been overbooked and "lucky" us gets the "push". We ring Australia Expedia and they confirm all is okay, we had rung a week prior to confirm all okay with our apartment and they said all was fine and they were expecting us. With this in mind we thought the email must have been spam and so disregard it. On arrival in Amsterdam we are met with a nice young man who says we are okay for one night in our chosen three bedroom apartment but then we have to move to an apartment further from the centre and it is only a two bedroom apartment with a wall bed in a corridor that will act as the third bedroom!!!! No apoligies. No refund. Instead we get "it's a larger and better apartment" - NO - it is not what i ordered. The explanation was that Expedia computer system and the Cityden computer system had experienced a fault so we had to suffer. The change of apartment wasn't a disaster but it wasn't what i had ordered in January. Even checking found us "caught out". I felt somewhat disheartened that all the planning into my 60th birthday party had us debunked into accommodation that wasn't what i had ordered or paid for. I intend to apply for a refund given i didn't get what i ordered and accommodated them for their errors.
Stayed 7 nights in Jul 2017

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness
rooms for improvement
location was fair. yet there were lots of insects in the neighborhood. everyone got more than 10 mosquitos bites after the stay. bedlinens were clean, but overall the apartment was full of stains, eg bath tubs, sinks and tables. The kettle was also in very bad condition which we avoided to use. Also, be aware that they only provide toiletries and tissue rolls for the first day.
Stayed 7 nights in May 2017