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Hostal Estrella de Agua - Hostel

2.0 star property
Family-friendly hostel with 24-hour front desk and spa tub

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June 2024

Hostal Estrella de Agua - Hostel

Photo gallery for Hostal Estrella de Agua - Hostel

Outdoor spa tub
Building design
Honeymoon Double Room, 1 King Bed, Ensuite, Garden View | Down comforters, free WiFi, bed sheets
BBQ/picnic area
Honeymoon Double Room, 1 King Bed, Ensuite, Garden View | Down comforters, free WiFi, bed sheets

Overview of Hostal Estrella de Agua - Hostel

Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carrera 5 # 6 – 24, Salento, 631020
  • Popular LocationEl Cacharrito1 min walk
  • Popular LocationRestaurante Shalem1 min walk
  • Popular LocationMain Square2 min walk
  • Popular LocationCalle Real2 min walk
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Room options

View all photos for Traditional Double Room, 1 Queen Bed, Private Bathroom, Garden View

Traditional Double Room, 1 Queen Bed, Private Bathroom, Garden View | Down comforters, free WiFi, bed sheets

Traditional Double Room, 1 Queen Bed, Private Bathroom, Garden View

Highlights

Smart TV
Renovated in 2020
Down duvet
Satellite channels
Pet friendly
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room, 1 Queen Bed, Ensuite, Garden View

Traditional Double Room, 1 Queen Bed, Ensuite, Garden View | Down comforters, free WiFi, bed sheets

Traditional Double Room, 1 Queen Bed, Ensuite, Garden View

Highlights

Smart TV
Renovated in 2020
Down duvet
Digital channels
Pet friendly
  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Double Bed, Ensuite, Courtyard Area

Basic Double Room, 1 Double Bed, Ensuite, Courtyard Area | Down comforters, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Ensuite, Courtyard Area

Highlights

Smart TV
Renovated in 2020
Down duvet
Digital channels
Pet friendly
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Cabin, 1 Double Bed, Ensuite, Garden View

Classic Cabin, 1 Double Bed, Ensuite, Garden View | Down comforters, free WiFi, bed sheets

Classic Cabin, 1 Double Bed, Ensuite, Garden View

Highlights

Smart TV
Renovated in 2020
Down duvet
Private bathroom
Digital channels
Pet friendly
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Double Room, 1 King Bed, Ensuite, Garden View

Honeymoon Double Room, 1 King Bed, Ensuite, Garden View | Down comforters, free WiFi, bed sheets

Honeymoon Double Room, 1 King Bed, Ensuite, Garden View

Highlights

Smart TV
Renovated in 2020
Down duvet
Cable channels
Pet friendly
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Private Bathroom, Garden View

Deluxe Double Room, 1 Queen Bed, Private Bathroom, Garden View | Down comforters, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Private Bathroom, Garden View

Highlights

Smart TV
Renovated in 2020
Down duvet
Private bathroom
Cable channels
Pet friendly
  • 142.3 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Shared Dormitory, Mixed Dorm

Basic Shared Dormitory, Mixed Dorm | Down comforters, free WiFi, bed sheets

Basic Shared Dormitory, Mixed Dorm

Highlights

Patio
Yard
Renovated in 2020
Down duvet
3 bathrooms
  • Sleeps 1
  • 1 Twin Bunk Bed and 1 Large Twin Bunk Bed

View all photos for Classic Double Room, 1 Double Bed, Ensuite, Garden View

Classic Double Room, 1 Double Bed, Ensuite, Garden View | Down comforters, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Ensuite, Garden View

Highlights

Smart TV
Renovated in 2020
Down duvet
Private bathroom
Free bottled water
Cable channels
Pet friendly
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Salento

Located in Salento, Hostal Estrella de Agua - Hostel is in the city center and in a national park. While the natural beauty of Main Square and Reserva Natural Acaime can be enjoyed by anyone, those looking for an activity can check out Parque De La Vida. Bosques de Cocora and Otún Quimbaya Flora and Fauna Sanctuary are two other places to visit that come recommended.
Visit our Salento travel guideOpens in a new window
View more Hostels in SalentoOpens in a new window

What's nearby

  • Main Square - 2 min walk
  • Calle Real - 2 min walk
  • Cocora Valley - 2 min drive
  • Reserva Natural Acaime - 12 min drive
  • Bosques de Cocora - 13 min drive

Getting around

  • Pereira (PEI-Matecaña Intl.) - 93 min drive

Restaurants

  • Parrilla y vinos Juan Esteban - 4 min walk
  • Brunch de Salento - 2 min walk
  • Restaurante Donde Laurita en Salento - 2 min walk
  • El Tejadito de Salento - 2 min walk
  • El Cacharrito - 1 min walk

About this property

Hostal Estrella de Agua - Hostel

Family-friendly hostel revitalized in 2020 and located near Main Square
Located close to Reserva Natural Acaime and Otún Quimbaya Flora and Fauna Sanctuary, Hostal Estrella de Agua - Hostel provides a free daily manager's reception, a terrace, and a garden. Adventurous travelers may like the ecotours, cycling, and horseback riding at this hostel. For some rest and relaxation, visit the spa tub. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with an arcade/game room and a library.
Other perks include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Concierge services, a front-desk safe, and barbecue grills
  • Luggage storage, bicycle tour information, and a billiards/pool table
Room features
All guestrooms at Hostal Estrella de Agua - Hostel boast comforts such as free WiFi and room service.
Other amenities include:
  • Showers and soap

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A bar/lounge
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Spa tub

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • One-time housekeeping
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - August 2020
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer on request
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Food and drink

  • Room service

More

  • Shared accommodations

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 25000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Heated pool maintenance fee: COP 100000 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 25000 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hostal Estrella Agua Hostel Salento
Hostal Estrella Agua Hostel
Hostal Estrella Agua Salento
Hostal Estrella Agua
Hostal Estrella de Agua
Estrella Agua Hostel Salento
Hostal Estrella de Agua - Hostel Salento
Hostal Estrella de Agua - Hostel Hostel/Backpacker accommodation

Frequently asked questions

Is Hostal Estrella de Agua - Hostel pet-friendly?

Yes, this hostel allows cats and dogs (limit 2 total). There's a fee of COP 25000 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hostal Estrella de Agua - Hostel?

Check-in start time: 6:00 AM; Check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Hostal Estrella de Agua - Hostel?

Check-out is at 11 AM.

Does Hostal Estrella de Agua - Hostel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 150000 per vehicle applies.

Where is Hostal Estrella de Agua - Hostel located?

This family-friendly Salento hostel is located in the historical district, 0.1 mi (0.1 km) from Main Square, and within 9 mi (15 km) of Reserva Natural Acaime and Bosques de Cocora. Parque De La Vida and Otún Quimbaya Flora and Fauna Sanctuary are also within 16 mi (25 km).

Hostal Estrella de Agua - Hostel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Sumi , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
The hostel staff were welcoming. The hostel is very clean and open. The only issue is that it's very noisy.
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Loud music until 3 am in the morning.
Night clubs are right next to this hotel. You won't be able to rest or sleep here. The clubs put loud reggaeton music until 3 am in the morning and you will feel that right next to you. The staff is not clear about this and they mislead you into believing the contrary. They have overpriced tours for downhill biking be careful with that. Bathroom and room are ok but not great.

2/10 Terrible

Maryluz

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no cumplieron con la reserva y me toco buscar a ul
Stayed 1 night in Aug 2021

10/10 Excellent

FEMARA, lanzarote, gran canarias.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hostal, Recomendado. Es muy limpio, el desayuno buenisimo, al igual que la atencion. Te ofrecen tours y te dan mapa.
Stayed 1 night in Nov 2019

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Todo normal.
Nos fue bien, para la zona el precio estaba justo a lo que venia en la habitación. Lo que no me pareció es que en la publicación de la habitación aparecía habitación con baño incluido. y no fue así, nos toco baño compartido. De igual forma dejo una buena puntuación, pero deberían corregir la publicación
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Francois

Disliked: Room comfort
À éviter si possible.
Chambre très petite et humide. Une odeur d'essence autour du patio dû à une station de VTT à l'intérieur de l'hôtel.
Stayed 3 nights in Dec 2018

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HERMOSOS
EXCELENTE LUGAR
Stayed 3 nights in Oct 2018

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias
Maravillloso, la atencion de los chicos en lobby fue ejemplar
Stayed 1 night in Jun 2018

6/10 Okay

Paula

Disliked: Room comfort
El.Hotel Muy Lindo Buena atención. Cuando se hizó la reserva Incluía Desayuno y Parqueadero y finalmente toco pagar por separado. No cumplieron con lo contratado.