Terrace/patio
Check availability

Reviews of M Social Auckland

4.5 out of 5
M Social Auckland
196-200 Quay Street, Auckland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1003 reviews" "
Rating 8 - Good. 141 out of 1003 reviews" "
Rating 6 - Okay. 18 out of 1003 reviews" "
Rating 4 - Poor. 13 out of 1003 reviews" "
Rating 2 - Terrible. 4 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Business traveler, Traveled with family
Liked: Amenities
I like you late check in
Stayed 1 night in May 2024

10/10 Excellent

Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the ferry and nice location to shopping as well. The friendly staff allowed us to check in super early knowing how tired we were!
Stayed 2 nights in May 2024

10/10 Excellent

Teodoro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, walking distance from everything important and staff were amazing, only very minor adjustment would be an updated drinks menu
Stayed 1 night in May 2024

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, great staff and free parking :-)
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, comfy large bed, clean. Great location, walking distance to everything Valet parking, would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Ma. Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff. Good food. if you are after for an affordable but poshy looking hotel with a view in Auckland CBD, Msocial is highly recommended.
Stayed 1 night in May 2024

6/10 Okay

Carole

Traveled with partner
The pillows on bed were terrible worst I have ever experienced rang reception at 2am asked for a replacement got given 2 cushions for a sofa ! Didn’t sleep at all and now have a sore neck. 4 star hotel definitely not Told reception on check out couldn’t have cared less as long as we paid
Stayed 1 night in May 2024

10/10 Excellent

Wayne, Saint Maries

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Myra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Staff was friendly & the room was clean!!
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy room, great staff and buffet breakfast!
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Stayed 1 night in May 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location and great restaurant.
Stayed 1 night in May 2024

8/10 Good

Surej

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, No frills, what you see is what you get. Our beds were too soft for our liking otherwise comfortable rooms and lovely staff. Will definitely go back!
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always 😊
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early they accommodated us plus a great restaurant with wonderful food friendly staff and valet car parking awesome
Stayed 1 night in May 2024

10/10 Excellent

Patrick, Gulfport

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location. We walked to everything we wanted to do.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mrudula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous central location, valet parking, and great harbour views from our room…highly recommended.
Stayed 1 night in May 2024

6/10 Okay

Chris

Business traveler
Liked: Staff & service
X
Stayed 1 night in Apr 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in May 2024

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, clean facilities, nice dining option in restaurant, and great view of wharfie.
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
In a good location Staff was very helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well located property with friendly attentive staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Reno of the place!!
Stayed 1 night in Apr 2024

10/10 Excellent

Mario Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, really nice rooms with an amazing view
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Mario,Thanks for taking the time to leave us a review. We're glad to hear that you had an enjoyable stay with us. We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Kimberly, Alexandria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very helpful. Great location. Comfy beds
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Kimberly,Thanks for taking the time to leave us a review and for highlighting our team - they are awesome :)We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Glenn,Thanks for leaving us a 5/5 rating. We trust that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

8/10 Good

wayne

Stayed 2 nights in Apr 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very well equipped, comfortable and clean. We had a great meal in their restaurant one evening as well and liked the outside seating area. Hotel has an excellent location.
Stayed 2 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Stephen,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us.Thanks for highlighting our restaurant in particular, I have made sure to pass on your compliments to our kitchen team.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, modern, convenient, excellent service, friendly, helpful staff, good food
Stayed 2 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Laura,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us and I have made sure to pass your kind words on to the rest of the team.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

8/10 Good

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and staff were very helpful. Convenient spot to viaduct, shopping, eating out, transport etc. Room was a bit small and slightly dated, but overall it was good.
Stayed 3 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Glen,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Shimi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Everything was just right. The room was large, clean and the views were great. The highlight was the breakfast and the staff. Well done.
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Shimi,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us and thanks for highlighting the breakfast and our team - I have made sure to pass on your kind words and they are all thrilled.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience all around!
Stayed 3 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Mason,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Samuel

Traveled with family
A fantastic experience, the staff and amazing
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Samuel,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay with us and thanks for highlighting our team members - they work very hard to ensure that everyone has a great stay.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Sheridan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent location
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Sheridan,Thanks for taking the time to leave us a review an for highlighting our excellent location - it certainly is great for exploring Auckland!We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky hotel with lovely harbour views, helpful staff and great location for reasonable price.
Stayed 3 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Joanne,Thanks for taking the time to leave us a review. We're glad to hear that you had an enjoyable stay.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Heather, Ansonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great room!
Stayed 2 nights in Feb 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Heather,Thanks for taking the time to leave us a review and for highlighting our location and rooms. We trust that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Craig

Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable room with fabulous view of Auckland Harbor. Friendly and helpful staff. Good food in the restaurant. We would stay here again.
Stayed 2 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Linda,Thanks for taking the time to leave us a review. We're glad to hear that you had a good stay and we have made sure to pass your compliments on to the rest of the team.We hope to welcome you back one day in the future.Take care,Team M Social Mbassador

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views from our room. Squeaky clean. Fresh and comfortable.
Stayed 2 nights in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Cheryl,Thanks for taking the time to leave us a review. I have made sure to pass your compliments on to our Housekeeping Department who will be thrilled.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good position and helpful staff would stay again
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi John,Thanks for taking the time to leave us a review and for highlighting both our location and team. They are definitely two highlights to the hotel!We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Sumita

Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Sumita,Thanks for the 5/5 rating. We trust that you had an enjoyable stay.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We thought the hotel was beautiful and clean and the staff were super helpful and friendly, they even upgraded us for the night to an ocean view since it was for our anniversary. The one thing that was quite odd and annoying, was that we could hear water running through pipes in the walls/ceiling, which I can only assume was from people upstairs flushing or showering. It was quite loud and disruptive. We were on Level 8, not sure if its an issue in all the rooms but it certainly was in ours. Other than that we enjoyed our stay.
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Carolyn,Thanks for taking the time to leave us a review.We're delighted to hear that you found our hotel beautiful and clean, and that our staff were super helpful and friendly during your stay. Thank you for choosing us to celebrate your anniversary.We apologize for the disturbance caused by the noise from the pipes. I have passed this feedback on to our Maintenance Manager for further review and consideration.If you have any more feedback or if there's anything else we can assist you with, please let us know. We look forward to the opportunity of welcoming you back to M Social for another enjoyable stay!Take care,Team M Social Mbassador

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very cool hotel. Very clean and comfortable. My only complaint would be the noise outside till 2 in the morning.
Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 30, 2024
Hi Kimberly,Thanks for taking the time to leave us a review.We apologize for the noise that you heard throughout the night. Unfortunately this can happen with our great location. Please know that we have spoken to Auckland Council regarding this issue. We do hope that this did not detract too much from your overall stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

10/10 Excellent

Miles

Stayed 1 night in Apr 2024
Response from M Social Mbassador on Apr 15, 2024
Hi Miles,Thanks for the 5/5 rating - we trust that you enjoyed your stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador