HYATT house Austin/Arboretum

Photo gallery for HYATT house Austin/Arboretum

Featured Image
Outdoor pool
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk

Overview of HYATT house Austin/Arboretum

HYATT house Austin/Arboretum

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
  • Contactless check-out
10001 N Capital Of Texas Hwy, Austin, TX, 78759

Explore the area

  • Popular LocationArboretum at Great Hills Mall15 min walk
  • Popular LocationJ. J. Pickle Research Campus2 min drive
  • Popular LocationThe Domain3 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)21 min drive

Choose dates to view prices

Studio Suite, Accessible

4.6/5 guest room rating
  • 500 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

4.2/5 guest room rating
  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Double Beds

4.3/5 guest room rating
  • 500 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed

4.5/5 guest room rating
  • 500 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

Austin

Located in Austin, HYATT house Austin/Arboretum is in the entertainment district and near a metro station. Blanton Museum of Art and Bob Bullock Texas State History Museum are cultural highlights, while University of Texas Tower is a notable landmark. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed.

What's nearby

  • Arboretum at Great Hills Mall - 15 min walk
  • J. J. Pickle Research Campus - 2 min drive
  • The Domain - 3 min drive
  • St. David's North Austin Medical Center - 5 min drive
  • McNeil Crossing - 7 min drive

Getting around

  • Kramer Station - 3 min drive
  • Austin Station - 11 min drive
  • Austin-Bergstrom International Airport (AUS) - 21 min drive

Restaurants

  • North by Northwest Restaurant and Brewery — 3 min walk
  • BJ's Restaurant and Brewery — 12 min walk
  • Buca di Beppo Italian Restaurant — 13 min walk
  • The Cheesecake Factory — 16 min walk
  • Amy's Ice Creams — 17 min walk

About this property

HYATT house Austin/Arboretum

3-star Austin aparthotel in Gateway, near The Domain
Along with an outdoor pool, this aparthotel has a 24-hour fitness center and a bar/lounge. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a snack bar/deli, a 24-hour business center, and a meeting room. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a sitting area and a coffee/tea maker.
HYATT house Austin/Arboretum offers 131 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Austin aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 5 miles

Family friendly

  • Children stay free
  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Free on-the-go breakfast available daily 7 AM–9:30 AM
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • Designer toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 47-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Barbecue grill
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • USD 75 per accommodation per stay (maximum USD 175 per stay)
  • Cats and dogs welcome
  • One-time cleaning fee: USD 100
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free local calls
  • Free grocery shopping service
  • Convenience store

Location highlights

  • Near a metro station
  • In the shopping district
  • In the entertainment district

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 131 rooms
  • 3 floors
  • 3 buildings
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs and cats welcome
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

HYATT house Austin/Arboretum
HYATT house Austin/Arboretum Aparthotel
HYATT house Austin/Arboretum Aparthotel Austin
HYATT house Austin/Arboretum Austin
Hyatt Summerfield Suites Austin / Arboretum Hotel Austin
HYATT house AustinArboretum
Hyatt House Austin Arboretum
HYATT house Austin/Arboretum Austin
HYATT house Austin/Arboretum Aparthotel
HYATT house Austin/Arboretum Aparthotel Austin

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 970 out of 1812 reviews
5 - Excellent 54%
Rating 4 - Good. 538 out of 1812 reviews
4 - Good 30%
Rating 3 - Okay. 166 out of 1812 reviews
3 - Okay 9%
Rating 2 - Poor. 65 out of 1812 reviews
2 - Poor 4%
Rating 1 - Terrible. 73 out of 1812 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
extremely bad service, dirty and hallways were full of trash bags. I cannot believe the place was this bad.
Stayed 4 nights in Oct 2021

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
My room was next to the hiway. Could not sleep it was so loud. I asked for another room but there were none available.
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness
Property is a bit worn and need of detail review (e.g. utensils, fixtures loose, etc.) Still it was clean, seemed safe, and was convenient. If the management doesn't get on top of things if will be a fast downhill slide. Comments are intended to be constructive and not at all a reflection on the staff. It has been a pandemic and it will take some time to get back on top of things - I get it.
Stayed 3 nights in Oct 2021

1/5 Terrible

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Such a gross hotel. Literally disgusting. Blood and piss on the floor
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, quiet, good location clean.
Stayed 1 night in Oct 2021