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Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Kitchen
  • Air Conditioning
  • Pet Friendly

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 140°F

Explore the area

    Popular LocationArboretum at Great Hills Mall15 min walk
    Popular LocationThe Domain3 min drive
    Popular LocationSt. David's North Austin Medical Center5 min drive
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)21 min drive

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  • Studio Suite, Accessible

    4.6/5 guest room rating

    Room amenities

    • 500 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    • 1 King Bed
    More detailsStudio Suite, Accessible
  • Suite, 1 Bedroom

    4.2/5 guest room rating

    Room amenities

    • 600 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom
  • Executive Suite, 2 Double Beds

    4.3/5 guest room rating

    Room amenities

    • 500 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 4
    • 2 Double Beds
    More detailsExecutive Suite, 2 Double Beds
  • Studio Suite, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 500 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio Suite, 1 King Bed

About this area

Austin

Located in Austin, HYATT house Austin/Arboretum is in the entertainment district and near a metro station. Blanton Museum of Art and Bob Bullock Texas State History Museum are cultural highlights, while University of Texas Tower is a notable landmark. Check out an event or a game at Frank Erwin Center, and consider making time for Austin Aquarium, a top attraction not to be missed.
Visit our Austin travel guide
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Popular Location

What's nearby

  • Arboretum at Great Hills Mall - 15 min walk
  • The Domain - 3 min drive
  • St. David's North Austin Medical Center - 5 min drive
  • Austin Aquarium - 7 min drive
  • Mount Bonnell - 8 min drive

Getting around

  • Kramer Station - 3 min drive
  • Austin Station - 11 min drive
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • NXNW — 3 min walk
  • Sam's Boat — 15 min walk
  • Cheesecake Factory — 15 min walk
  • Roaring Fork — 17 min walk
  • Corner Bakery — 20 min walk

About this property

HYATT house Austin/Arboretum

3-star Austin aparthotel in Gateway, near The Domain
Along with an outdoor pool, this aparthotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a washer/dryer and a sitting area.
HYATT house Austin/Arboretum offers 136 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Austin aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Property is kept vacant for 24 hours between stays

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking (surcharge)
  • Free area shuttle up to 5 miles
  • Accessible parking

Family friendly

  • Children stay free
  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 7 AM–9:30 AM
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down comforter
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 47-inch flat-screen TV with cable service
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Desk

Climate control

  • Air conditioning

Pet friendly

  • USD 75 per accommodation per stay (maximum USD 175 per stay)
  • 2 per room (up to 50 lbs)
  • Dogs welcome
  • One-time cleaning fee: USD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Elevator
  • Roll-in shower
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Assistive listening devices available
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the shopping district
  • In the entertainment district

Things to do

  • 24-hour fitness center

General

  • 136 rooms
  • 3 floors
  • 3 buildings
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in from 3 PM - 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs only
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

HYATT house Austin/Arboretum
HYATT house Austin/Arboretum Aparthotel
HYATT house Austin/Arboretum Aparthotel Austin
HYATT house Austin/Arboretum Austin
Hyatt Summerfield Suites Austin / Arboretum Hotel Austin
HYATT house AustinArboretum
Hyatt House Austin Arboretum
HYATT house Austin/Arboretum Austin
HYATT house Austin/Arboretum Aparthotel
HYATT house Austin/Arboretum Aparthotel Austin

Frequently asked questions

Can I cancel my reservation for free at HYATT house Austin/Arboretum and receive a full refund?
Yes, HYATT house Austin/Arboretum offers free cancellation on select room rates, because flexibility matters! Please refer to HYATT house Austin/Arboretum cancellation policy on our site for more details about any exclusions or requirements.
Does HYATT house Austin/Arboretum have a pool?
Yes, this property has an outdoor pool.
Is HYATT house Austin/Arboretum pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies.
How much is parking at HYATT house Austin/Arboretum?
Self parking is available for a fee.
What time is check-in at HYATT house Austin/Arboretum?
Check-in is from 3 PM–3 AM.
What time is check-out at HYATT house Austin/Arboretum?
Check-out is at noon.
Where is HYATT house Austin/Arboretum located?
Located in Gateway, this aparthotel is 1.7 mi (2.7 km) from The Domain and within 9 mi (15 km) of University of Texas Tower and University of Texas at Austin. LBJ Presidential Library and Blanton Museum of Art are also within 9 mi (15 km).
4.3
Excellent
1,607 reviews
5 - Excellent
900
4 - Good
496
3 - Okay
125
2 - Poor
45
1 - Terrible
41

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
FILTHY! FILTHY! FILTHY! The room was disgusting. Paint was peeling, floors were dirty, door handles were missing, sheets weren't clean, walls had hand prints all over them, the bathroom hadn't been cleaned - the list goes on. When I called the front desk to tell them about it, his response was "Oh I know the place is disgusting. All of our staff has been fired. Only the basics have been taken care of." We quickly left the room and checked out. Not even being in the room for 5 minutes. I was looking around in the lobby when I was checking out and even the lobby hadn't been cleaned in what looked like months!! HORRIBLE experience and SHOCKING staff responses.
Stayed 4 nights in Sep 2020

2/5 Poor

Stayed 3 nights in Sep 2020

1/5 Terrible

Traveled with family and small children
Sad face IconDisliked: Cleanliness
I checked in to my room only to find personal belongings of a previous guest and trash that over flowed the trash can. I was then transferred to another room in which the ac did not work. I woke up at 2:38 AM only to find my room was 79 degrees.
Stayed 1 night in Sep 2020

3/5 Okay

Stayed 2 nights in Sep 2020

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