Balkhausen Vacations from $867

Room was very comfortable, direct access to the thermal spa was really handy, robes and spa towels and slippers and tote bag were very convenient. Wrist band allows room access and spa and sauna access, that was really convenient. If therme spa is busy, it can be difficult to get into the parking lot. Hotel and spa are in what looks like a commercial area, it’s not overly attractive. No nice views from the rooms.

Rooms were clean but dated. Dinner at the bar sounded promising but was overpriced and the quality was ok but not really great, which the prices suggested.

My husband and I stayed here for a night about three weeks ago for our honeymoon. The staff was very friendly and we did not expect to have a bellhop helped deliver our luggage to our room, which was amazing! The castle itself of course is beautiful, feels like a museum almost if you walk and explore each level. Our only complaint was that we thought there was a free shuttle bus that took us to the airport, instead we had to order a taxi which was a bit pricey. However, we appreciate the great service from the staff, and look forward to staying here again sometime in the future!

Kind staff, rooms showing a bit of age.

This hotel is charming, full of history, and beautifully preserved. It has an old-world feel that makes it unique compared to modern stays. While there’s no air conditioning—which can make it a bit warm at times—the overall atmosphere makes up for it. The staff are exceptionally kind and helpful, always going out of their way to make guests feel welcome. Guests will also appreciate the free minibar and reliable Wi-Fi, which add extra comfort to the stay. The rooms can feel a bit dusty, but not in a way that makes them unclean—more like the inevitable character of an older, historic building. The breakfast buffet offers a good selection of food, making mornings easy and enjoyable. The location is very convenient, especially if you plan to use the train for travel. That said, being close to the station and just a few streets from the red-light district means you may encounter some drug use and prostitution in the area. It’s something to be aware of, but inside the hotel itself you’ll find a safe and welcoming environment.