Balmville Vacations from $191

Room was clean, bed & pillows were comfortable. Carpets in hallway were dirty. Housekeepers did not leave wash cloths when making room. Overall ok if all you need is a place to sleep

When checking in I asked about the pool, was not told until day 6 that they were waiting on parts to heat the pool and pool room. Needless to say, my grandchildren attempted to swim in cold water and the pool room was cold. Not very good customer service at the front desk. Then upon checkout, there was no notice in my account about a cash deposit to be returned and I had forgotten about it until 3 hours into our trip home to Georgia. When I called and asked about it the GM wasn't available until Monday. When she called me back she wanted to put cash in the mail, and said that I had to pay for the shipping on it and was very nasty to me as if it were my own fault because I used cash and forgot about it.

The stay was excellent. The pool was a perfect temp for all to unwind after a long drive. We enjoyed the breakfast. The staff was very friendly and helpful.

Great location and it felt pretty safe overall. The only downside was that the room didn’t have proper humidity ventilation, and the hallway AC made it cold, so we had to use the heater to balance the temperature. Other than that, the staff was super friendly, and the property was very well maintained.

Where do I start…. Everything was clean and felt so luxurious. The staff was unbelievably polite, kind, and caring. The grounds are beautiful. The spa is perfect. The amenities are top tier. The food is TRULY farm to table (you can go see the farm on a 5 minute walk if you need proof). Just the perfect weekend getaway. Will definitely stay again, either with a group or just the 2 of us.