Bed Bugs! Checked in, discovered bed bugs shortly after with bites on my hands, forearm and wrist, flipped over the pillow and THEY scurried away. Left immediately. Front lobby was closed for the night. So went to stay elsewhere. Returned for a refund when the office opened in the morning. Was told I would get a refund. Checked my bill recently, they still charged me for the first night, and only refunded the additional nights I had booked. Just an horrendous experience!