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Rating 10 - Excellent. 199 out of 896 reviews" "
10 - Excellent
199
Rating 8 - Good. 313 out of 896 reviews" "
8 - Good
313
Rating 6 - Okay. 235 out of 896 reviews" "
6 - Okay
235
Rating 4 - Poor. 84 out of 896 reviews" "
4 - Poor
84
Rating 2 - Terrible. 65 out of 896 reviews" "
2 - Terrible
65
7.8/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
michael
Traveled with family
Apr 8, 2024
Liked: Cleanliness, staff & service, amenities
Loved the convenience right downtown everything within walking distance
Poor noise insulation between rooms means you hear the youngsters partying in other rooms until 4 in the morning. Great location, but hard to get a good night's sleep.
As the price was fair, I wasn’t expecting much.Room was clean and adequate.Light kept coming on unexpectedly so I had to disconnect the bulbs.No parking don’t expect any and you will have to park a block away and pay. If you want to party this place is for you and will be partying till 3am whether you want to or not
This is my second time at this hotel in Banff. I love the room, staff and the convenience of this hotel. I was there by myself and felt very safe and secure. I would recommend this hotel!
Front desk was really nice and accommodating.
thumbs down:
- narrow hallway
- two twin beds needs to be replace very uncomfortable to sleep, as it has a very limp/soft spot in the middle had to put winter jacket
- the parking is not adjacent to the hotel
- hotel needs to overhaul
We stayed here one night and I have to say it was a very small room but we had a comfy king bed a nice bathroom, tv, fireplace on the wall and we were happy with it .
It was very clean & smelled nice & fresh the room was a little hot so we opened the window for an hour .
Very quiet nights sleep except for the trains every few hrs with there horns sounding off .
We will stay here again price was cheap and it was very convenient, parking was free and only yards around the corner in the parkade .
Staff were friendly and helpful.
You won’t be disappointed on this hotel if you’re looking for just a comfy clean room as there’s no pool.
There are plenty of restaurants to choose from close by .
Ronda
Stayed 1 night in Dec 2023
6/10 Okay
Katrina
Traveled with group
Dec 14, 2023
Liked: Cleanliness, staff & service
Great area, right in the heart of downtown Banff. Room was better then I thought. Clean and comfy. It says the building has no A/C, so warning for guests who may want to stay during summer. I stayed in November so luckily it wasn’t an issue. Unfortunately, there is no parking so you will have to find street parking or an empty lot in the area.
Nice hotel in middle of town. Clean and quiet property on Banff Avenue.
Gurpreet Singh
Stayed 2 nights in Oct 2023
6/10 Okay
Verified traveler
Dec 10, 2023
Liked: Cleanliness, staff & service
convenient location to everything
Our stay was okay. It’s right in the heart of the Main Street. There is no parking at this hotel but there is a parkade about a block away.
Although it was mostly renovated I definitely think they could do a lot more. They don’t have little bottles of shampoo/body wash, it’s on the wall and not very appealing to me. Our window in the room said dangerous do not touch. There was a bathmat in the bathroom covering a hole in the wall.
Our fan light turned on and off on its own, and the electrical outlets are extremely loose so my chargers weren’t fully in- I feel like this is a hazard.
I don’t think the rooms are very soundproof. But we did have a nice wall ‘fireplace’ which was a nice bonus.
Noisy hotel on the main drive of Banff. Plenty of people partying inside and outside of hotel. There is limited parking around Banff and no onsite parking. It's an older hotel with thin walls and poor beds.
Mark
Stayed 1 night in Nov 2023
8/10 Good
Morgan
Traveled with partner
Nov 27, 2023
Liked: Cleanliness, staff & service, amenities
Nice hotel. Rooms are small but clean and comfortable. Parking isn’t convenient but doable with a short walk
No parking close to the hotel, very small room, no hair dryer, the shower head was terrible, and the outlets barely worked. Plus the overhead light kept turning on and off randomly in the middle of the night.
Small, spooky, a little annoying, but clean at least.
The location is perfect, parking is ok. The room is tiny and renovated. They need better mattresses. And update the tub showers. Very good but basic hotel for Banff. I would definitely stay here again for convenience and efficiency. Front desk staff are very nice and helpful.
Great location in downtown Banff. It was appreciated they put us in a room closest to the elevator since we were travelling with our dog. The food dish and dog bed provided were a nice touch. While the building is quite old it was a pleasant surprise to see the room updated and very clean.
No parking and the staff at front desk instructed me to park at bear street parking (not bear st parkade) and google maps took me to bear street parking lot he also failed to inform us it is pay parking so operating under the poor assumption it was free to hotel patrons i never gave it a second thought and ended up with a ticket
Thomas
Stayed 1 night in Oct 2023
8/10 Good
Daniella
Traveled with group
Oct 21, 2023
Liked: Staff & service
Disliked: Amenities
The best part is the location. Definitely would stay again!
Daniella
Stayed 2 nights in Oct 2023
8/10 Good
Peter
Traveled with group, Traveled with partner, Traveled with family