Ratings based on 717 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Excellent location.

Posted Jan 24, 2017
Pros: Cleanliness of all areas was excellent.Staff were helpful and friendly.
Cons: The cost of meals was considerably higher than expected.
Ideally located in plaza opposite the Cathedral. A quiet cantral location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Staffordshire

Fabulous stay

Posted Jan 17, 2017
Pros: Location, staff
Cons: nothing
Location: Opposite the cathedral, very close to lots of restaurants throughout the Gothic Quarter. Easy walk to Placa Catalunya for the airport bus
Great location - easy to walk to everything (except the Sagrada Familia - takes a little longer), Good choice of restaurants, bars , cafes and cake shops nearby. Staff were very friendly and efficient. We had one of the suites and being able to open our lounge windows, admire the views of the cathedral and listen to the buskers in the square below was fabulous. The tapas in the hotel bar were very tasty and good value for money. Metro station is only a couple of minutes walk away and very easy to use if you want to travel to Park Guell and the Montjuic area.
2 out of 5
by A verified traveler from Phoenix AZ

Very disappointed

Posted Jan 3, 2017
Pros: The location was very nice but there are other hotels near by. People have choices so service should matter.
Cons: The front desk customer service was very poor.
Location: Across from the Cathedral and very close to Gothic area.
I selected this hotel for the location and Jacuzzi on the roof top. The Jacuzzi only worked one day during my stay and the hotel staff acted bothered that I inquired when it would be repaired. I understand some things are beyond our control but the way you treat people makes all the difference.
4 out of 5
Recommended
for Families
by A verified traveler from New York

Nice location!

Posted Dec 31, 2016
Pros: location & the staff
Cons: This would be a perfect hotel once renovation is done.
Location: walkable to churches, shopping, restaurants & most attractions
It's a nice hotel. The staff is friendly & helpful. Our first floor room was recently renovated. However, the second floor is being renovated. It was noisy throughout the day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel, best location

Posted Dec 31, 2016
Amazing......location fantastic, was upgraded on arrival to penthouse with terrace and view! Just amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler from lancaster uk

Perfectly located and lovely staff.

Posted Dec 25, 2016
Location was excellent it couldn't have been better. The staff were all friendly and helpful from the manager to the chambermaid. The room was spotlessly clean and perfect
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2016
A very classic hotel in an excellent location, near La Rambla, the Cathedral and major shopping areas.
5 out of 5
Recommended
for Families
by A verified traveler from Princeton, NJ

Amazing location, walkable to everything

Posted Dec 16, 2016
The hotel staff was very nice and helpful. The location is great. Walkable to La Ramble, walkable to Placa de catalunya, walkable to the Jaume metro station, restaurants.. Lots of tourists around, very safe, family friendly area.
5 out of 5
Recommended
for Families
by A verified traveler from Chapel Hill, NC

Posted Dec 14, 2016
Cons: Don't put someone in a room next to construction
Location: umm...it's Barcelona. You'll need to read a tour book for that one.
This is a great place to stay right in the heart of all things Barcelona. The christmas market is also right outside the door.
4 out of 5
Recommended
for Everyone
by A verified traveler

Luxury hotel with fantastic view.

Posted Dec 12, 2016
Pros: In room amenities, bed comfort, view.
Location: In the gothic quarter, right in the heart of the tourist quarter.
Only stayed there briefly, but the room was fantastic, and well equipped. Upgraded us at no charge to a better room with a view of the cathedral that was fantastic. Would highly recommend.