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"This was an amazing hotel in an absolutely stunning locale. The staff knew who I was as soon as I walked in to check-in. They were friendly and spoke English, and were eager to tell me about the history of the hotel and to show me and my family around. Our stay was quiet and comfortable, and I recommend adding their excellent breakfast. Should the chance arise, I will absolutely stay again and I wholeheartedly recommend. The only caveat I would add is that parking is a little inconvenient, and it is hard to find the hotel if you are driving into town. That being said, it is not the hotel's fault, but the unique set up of Santillana del Mar, which is not a town that is conducive to driving. I would like to thank Casa del Marques for an excellent stay, and we hope to see you all again! "

"Good location, excellent welcome. Room was large and the pool and outside bar area were very relaxing. Very good breakfast buffet but the best impression came from the superb staff who were all really friendly, helpful and actually looked as though they enjoyed their jobs. Easy walk into town"

"Great location and great service."

"El parqueo es de los mas cómodos que hemos encontrado en este viaje. Muy buena atención en recepción. Súper limpio."

"Un lugar perfecto para descansar, el pueblo muy limpio y acojedor, buena gastronomia, la atención en el Hotel iejorable"

"Our stay was for one night before our boat back to England, absolutely love this place easy to find very clean good parking, staff could be a little more helpful but on the whole very good highly recommend El Carloto "

"Shirt 1 night stay, lovely quiet place to stay, comfortable and clean. Very nice lady working in reception and great breakfast with excellent service "

"Nice room"

"Exellent. It is a real Medieval castle. A true museum experience. Thank you"