Junior Suite | In-room safe, individually decorated, individually furnished, desk
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Reviews of Runa Farm

3.5 out of 5
Runa Farm
Runa Farm, Darlington Road, Barnard Castle, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 1 night in Feb 2024
Response from Simon on Feb 16, 2024
Hi Alison,Thank you for the review Kind regardsSimon

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Form the moment i arrived i could not ask for more off the staff with working till very late the night porter made as both a hot drink when we came back the restaurant staff was amazing also and the grounds man to thank you will stay again
Stayed 1 night in Jan 2024
Response from Simon on Feb 16, 2024
Hi David,Thank you for the wonderful review and we are so pleased you enjoyed your stayBest wishesSimon

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities
one night stay
Excellent venue, nice rooms, only complaint was the bathroom radiator did not work, rest of the room fine. 5* breakfast.
Stayed 1 night in Jan 2024
Response from Simon on Feb 16, 2024
Dear N,Thank you for taking the time to post a review and appreciate you sharing the feedback Best wishesSimon

10/10 Excellent

Claire

Stayed 1 night in Jan 2024
Response from Amy on Jan 12, 2024
Hi Claire,Thank you for your feedback.Best wishes

6/10 Okay

Shannon

Disliked: Property conditions & facilities
Stayed for
Stayed 1 night in Dec 2023
Response from Simon on Jan 2, 2024
Hi Shannon,Thank you for the reviewBest wishesSimon

6/10 Okay

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Simon on Dec 21, 2023
Hi Alexander,Thank you for your review and we hope you enjoyed your stayBest wishesSimon

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Simon on Dec 21, 2023
Hi Callum,Thank you for your review and we hope you enjoyed your stayBest wishesSimon

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern stylish property, lovely helpful staff. Restaurant, food was great
Stayed 1 night in Nov 2023
Response from Runa Farm on Nov 30, 2023
Thank you for your feedback We hope to welcome you to our hotel again soon Many thanks

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2023
Response from Runa Farm on Nov 30, 2023
Thank you for your feedback We hope to welcome you to our hotel again soon Many thanks

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Runa Farm on Nov 30, 2023
Thank you for your feedback We hope to welcome you to our hotel again soon Many thanks

8/10 Good

Craig

Stayed 1 night in Oct 2023
Response from Runa Farm on Oct 30, 2023
Thank you for your feedback Kind RegardsRuna Farm

10/10 Excellent

Mitchel

Stayed 1 night in Oct 2023
Response from Runa Farm on Oct 30, 2023
Thank you for your feedback Kind RegardsRuna Farm

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Staff friendly.
Stayed 1 night in Oct 2023
Response from Runa Farm on Oct 30, 2023
Thank you for your feedback Kind RegardsRuna Farm

10/10 Excellent

Phillip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Runa Farm on Oct 30, 2023
Thank you for your feedback Kind RegardsRuna Farm

2/10 Terrible

janet

Disliked: Cleanliness, staff & service, property conditions & facilities
The venue was lovely. The rooms had a drain smell. Items not in toom on arrival dressing gown slippers chocolate. Water milk tea not replaced no staff available. Breakfast appauling must have been cooked and left . There was not enough domestic or kitchen staff which left dirty rooms and poor food.
Stayed 1 night in Aug 2023

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Nathan on Jun 30, 2023
Thank you for the wonderful review! We hope to welcome you back again soon!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Almost perfect. Amazing dinner menu and quality. Only improvement, please cut the permanent shrieking “music” in the dining room
Stayed 3 nights in Jun 2023
Response from Nathan on Jun 30, 2023
Thank you for the wonderful review! We hope to welcome you back again soon!

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stop again!
On the whole very good! Only issue we had was a little noisy but to be expected as a wedding venue.
Stayed 1 night in May 2023
Response from Nathan on May 25, 2023
Thank you for the wonderful review Russell, I hope we can welocme you back again soon!

10/10 Excellent

hollie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place and cant wait to go back. My room was beautiful and the service was 10/10. Staff were super friendly and always had time for you which is such a nice touch when youre out on the road alone. Highly recommend.
Stayed 1 night in May 2023
Response from Nathan on May 25, 2023
Thank you for such a wonderful review Hollie it is great to hear you had such a fantastic time and we hope you will be back soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Really nice stay. Thoroughly enjoyed the food. Breakfast and evening meal both excellent. Liked the rustic decor which gave a lovely feel to the place and the staff were a credit to Runa farm - so friendly and helpful
Stayed 1 night in Mar 2023
Response from Nathan on May 25, 2023
Thank you for the wonderful review Michael, it is great to hear that you enjoyed your stay and especially our decor. I hope we can welcome you back again soon!

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, But Overpriced
The location is lovely, but Runa Farm simply doesn't stack up when compared to other accommodation in the same price bracket. Personally, I won't stay here again for several other factors than just price; all of them inexperienced staff issues.
Stayed 2 nights in Jan 2023

10/10 Excellent

Beatrice Pollastri Leo Ph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno molto piacevole
Hotel molto originale, in campagna e quindi molto quieto e silenzioso, con una struttura veramente curata, camere rinnovare e molto carine, pulizia impeccabile, personale giovane, molto competente e accogliente. Colazione completa e buon ristorante, con buon servizio e buoni piatti. Consigliatissimo.
Stayed 2 nights in Jun 2023
Response from Nathan on Jun 30, 2023
Thank you for the wonderful review! We hope to welcome you back again soon!