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Reviews of Notting Hill Gate Hotel

3 out of 5
Notting Hill Gate Hotel
7 Clanricarde Gardens, London, England

Reviews

6.6
Rating 10 - Excellent. 143 out of 877 reviews" "
Rating 8 - Good. 274 out of 877 reviews" "
Rating 6 - Okay. 228 out of 877 reviews" "
Rating 4 - Poor. 144 out of 877 reviews" "
Rating 2 - Terrible. 88 out of 877 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Emma

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs to update its photos, its s very run down. Our room was located in the basement. The view was of a gutter and bird spikes. The white bedding and towels were old, discolored and rough. The heating unit wasn't providing much heat.There was absolutely no room to move, we were a family of 3.
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and helpful staff
Stayed 1 night in May 2024

6/10 Okay

Jessie

Traveled with group
Disliked: Property conditions & facilities
A bit run down, but maintained
Stayed 3 nights in Apr 2024

2/10 Terrible

nicola

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and checked out straight away. There were bags all up the stairs the man on. reception was miserable. The rooms were mot as described on the internet, you couldn't swing a cat in them. Absolutely terrible, hyde park bench would have been a better option . I couldnt get a refund as it was a non refundable room which is very annoying. I didnt cancel the room as i was coming to london anyway so needed somewhere to stay, it wasnt till i got to the hotel i realised how dire it was. I then had to find another hotel close by at a further cost
Stayed 2 nights in Apr 2024

4/10 Poor

Kevin, Cedar City

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location was wonderful and close to so many things. The staff was very pleasant. However, the room left much to be desired. The first day, there must have been an issue with the toilet because our whole room smelled like a sewer. I suspect the staff was aware of the issue because there was an aerosol fragrance can right outside our door when we checked in. Also, the beds filled up almost the entire space in the room. We had nowhere to put luggage and had to climb over things just to get to the bathroom and into our beds. I wouldn't recommend anyone stay in this room if you have more than two people even if the reservation says the room fits four. Another issue we had was that someone put some kind of cap in the drain of the shower and so when I turned on the shower water (which has high pressure), it filled up the bottom of the shower and started flooding the floor. Once I took the cap out, it drained fine and we didn't have any issues. I hate to give a poor review because the staff was great, the building is nice, and it's in a good area. But, please don't expect a really nice room.
Stayed 2 nights in Apr 2024

8/10 Good

ramon

Stayed 2 nights in Apr 2024

2/10 Terrible

Nikki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fairly small room at a reasonable price in Notting Hill. What's not to like. The staff were friendly. The room was clean as was the bathroom. There was a small range of toiletries available. Tea /coffee facilities also available.
Stayed 1 night in Mar 2024

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the bus stops, super convenient
Stayed 2 nights in Feb 2024

10/10 Excellent

Hazel Sto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay in this hotel. Clean facilities, helpful staff, great location, great value for the money.
Stayed 3 nights in Feb 2024

8/10 Good

Md

Traveled with family and small children
Liked: Cleanliness, staff & service
Good family hotel but few things can be improved,like putting a shower gel and hand wash dispensers rather than giving pack of shower gels and hand soaps.
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
TV did not work. Long climb to 4th floor. No milk on tray .
Stayed 1 night in Feb 2024

10/10 Excellent

Charlotte

Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Abiola

Stayed 1 night in Jan 2024

8/10 Good

Stewart

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, great location
Stayed 4 nights in Dec 2023

6/10 Okay

Christian

Stayed 8 nights in Jan 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Rachid

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what expected
No internet The kids were frustrated Smelly room Small tv
Stayed 1 night in Jan 2024

8/10 Good

Rich

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Went to watch the football and used this hotel as a base. Ideal for Notting Hill gate tube. Stunning buildings nearby and Kensington Palace well worth a stop. Staff friendly and helpful. Room was small but we had no issues. Beds were comfy and had a great sleep. Even kept hold of our bags for us while.we explored on day 2. Give it a try and worth a go as a solid reliable London base. Just tucked off main road but noise not an issue either. Fab!
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Stayed 5 nights in Dec 2023

6/10 Okay

Keyna Boodram

The first night we arrived the guy with glasses was rude.
Stayed 4 nights in Dec 2023

10/10 Excellent

HUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
As described by others, the hotel could do with some TLC and the rooms seen are small. But they were clean, the staff were friendly, quiet, in a good location for underground and shops. So for London / the price bracket is good and fine for a night or two. I'd go again.
Stayed 1 night in Dec 2023

8/10 Good

Georgios

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

6/10 Okay

Goran

4/10 Poor

Daniil

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very hot room with a loud AC, hard beds
Stayed 1 night in Nov 2023

8/10 Good

Jiri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a single room and wasn’t expecting much but omg the room was very small, the size of a double bed at most so I had the single bed and the same space again to move around in. The room was cleaning and the bedding was fresh, the bed however was very uncomfortable. Overall it was nice and the staff were very polite and helpful, I would stay there again just maybe not in the single room
Stayed 2 nights in Nov 2023

10/10 Excellent

Emily

Stayed 1 night in Nov 2023

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2023

8/10 Good

Andrew

Stayed 2 nights in Oct 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service
Staff extra friendly and helpful. Could not do enough to make stay pleasant. Hotel 2 min walk to bus stop, 5 mins to tube.
Stayed 6 nights in Oct 2023

6/10 Okay

Sandra

Business traveler
Disliked: Property conditions & facilities
- Noisy in the evenings - Terrible smell from the drain in the bathroom - Room was freezing but thankfully had an electric heater and spare blankets - Cleaning und updating required - Good location for Tube - Wifi ok to get some work completed - Good shower with warm water (not always guaranteed in London) - Basic but ok for 1 or 2 nights
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Sep 2023

8/10 Good

PANAGIOTIS

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good staying, safe area and very convenient to transport links
Stayed 2 nights in Oct 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Good location no frills hotel
Pros Location many subway stations and bus stops within a 5 minutes walk. Also restaurants, coffee shops and supermarkets. Rooms of decent size for two people with only carry on baggage. Electric kettle, cups, tea and coffee Room service every day. Friendly personnel. Shower water with good pressure and temperature. Cons If you have heavy luggage it can be challenging to climb the stairs they are steep and narrow. Also if you are in less than optimal mobility condition and you get a 3rd or 4rd floor room you will have to take your time to reach it. The shower is small if you are XL size you won’t fit in it. No sound proofing Conclusion: you get a fair deal price wise, but take into consideration that there are some shortfalls.
Stayed 7 nights in Oct 2023

4/10 Poor

Vicente

Stayed 1 night in Sep 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
The room was a little small but adequate for a solo traveler who travels light. The staff were polite and helpful. There are a lot of stairs so it would not be a good choice for the unfit.
Stayed 6 nights in Sep 2023

8/10 Good

PAUL

Stayed 1 night in Sep 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single room is quite small but adequate for the light traveler.
Stayed 5 nights in Sep 2023

8/10 Good

chung xuan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Bus stop is very close and taked us straigh to all atractions. Staf very helpful and friendly. Recommend to stay
Stayed 4 nights in Sep 2023

10/10 Excellent

Lara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable, quiet stay for one night. The hotel is very good value and the staff were polite and helpful.
Stayed 1 night in Sep 2023