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Reviews of Hilton Garden Inn Beaufort

3 out of 5
Hilton Garden Inn Beaufort
1500 Queen St, Beaufort, SC

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Nice hotel a short walk from the historic district
Stayed 1 night in Mar 2024

8/10 Good

helen

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful. Room was comfortable. Sadly the pool was unavailable.
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie, Glen Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

LaMont, Wausau

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating, friendly staff, quiet area. What you would expect from Hilton.
Stayed 1 night in Feb 2024

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The smoke detector was hanging out of the wall, we were surprised that the room attendant or room inspector didn’t catch that important detail. We reported it and the maintenance man replaced it right away. We also told him about the lukewarm shower. He checked, he agreed it was not hot enough but that was it. We never heard back from the hotel and it wasn’t fixed The hotel staff was very nice. Other than that the hotel was fine Thanks Dennis
Stayed 2 nights in Feb 2024

10/10 Excellent

Dyshon

Liked: Cleanliness, staff & service, property conditions & facilities
Nick Heyward was exceptional! He gave good recommendations for dining and he was very professional and his smile was super hospitable. I will stay here again because of his attention to detail. My son is 3 and was making lots of noise during breakfast, but Nick came over to our table and engaged my son so that I could enjoy my breakfast as well as the other guests. He was awesome! His service will make us repeat guests to this hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

LaMont, Wausau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great place to stay.
Stayed 1 night in Feb 2024

8/10 Good

Antonio

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy here
We love staying here. It's a great value, the staff is great, the location works great for us and they offer food and drink options. You can walk to many other options too. It's always been perfectly clean, great decor, and easy parking. In the winter, they have a beautiful fireplace going.
Stayed 2 nights in Dec 2023

8/10 Good

Laura

Stayed 2 nights in Dec 2023

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karen, Baltimore

Traveled with family
Clean
Stayed 2 nights in Dec 2023

8/10 Good

silvana c

Stayed 2 nights in Dec 2023

2/10 Terrible

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Owner scrimps on everything and there are hidden fees you don’t know about til you check out parking and destination fees
Stayed 4 nights in Nov 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities
Raven was rude, lazy, and unconcerned. Can't have your room cleaned unless you wake up before 8:30am and then let them know. Asked to have room cleaned at 9am was was told I was late. Wont be back.
Stayed 3 nights in Nov 2023

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
The shower was too narrow
Stayed 3 nights in Nov 2023

10/10 Excellent

Pamela

Good
Stayed 2 nights in Nov 2023

6/10 Okay

Jenny

Stayed 2 nights in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

linda

Stayed 1 night in Oct 2023

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to Parris Island. But the all the hotels in this area take advantage on the backs of the Marine recruits at Parris Island.
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

We had a great stay!
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient parking to unpack/pack the car. Easy check-in. Nicely furnished.
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

George, Marathon

Stayed 1 night in Oct 2023

10/10 Excellent

Bryton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were amazing, even during peak times
Stayed 1 night in Oct 2023

6/10 Okay

Lindsey

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was nice. The lobby was beautiful. Our shower had brown stuff in it and the water dripped constantly. The staff was friendly, but when checking in, the lady had to ask me my name several times, because she was busy talking to other staff and customers.
Stayed 2 nights in Sep 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
What I did notice is a sewer smell in the bathroom. It was also in the hall outside the room and lingered about 40 ' down the hall to the left and right of our door. It seemed worse in the mornings and lighter in the afternoon. We told the staff about it but don't know if anything was resolved.
Stayed 2 nights in Sep 2023

8/10 Good

PAUL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WHEN WE GOT THERE FRIDAY NIGHT THEY GAVE US A ROOM AND IT WAS SOMEONE IN THERE THE LADY WAS GREAT CANT SAY ENOUGH ABOUT HER
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before. It's always a good experience and they are stuff friendly. Nice staff. Clean rooms. Good coffee. Couldn't ask for more.
Stayed 2 nights in Sep 2023

8/10 Good

Whitney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I’ve stayed at this hotel on multiple occasions over the years. It has always been wonderful and still is. Clean and staff is great. Stayed 2 nights this time. First not the ac did not function properly causing us to wake up hot in the middle of the night unable to sleep. Staff was great the next day and moved us to a new room across the hall. This room was fantastic. Thanks
Stayed 2 nights in Sep 2023

4/10 Poor

Matthew

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Checked in and they could not find one of my rooms. Eventually found it we went and unpack, and I find out wifi did not worked for either room I booked. Front desk says there is nothing that can be done unless I want to relocate to another room. I'm completely unpacked already, so that's not an option. Front desk says they promise it will be fixed first thing tomorrow when house keeping gets there. It was not fixed until late in the following evening. That plus the room keys were continually malfunctioning made it a very frustrating stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and beautiful
Very clean and beautiful
Stayed 3 nights in Aug 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and out. Entering was nice
Stayed 2 nights in Jul 2023

4/10 Poor

Elizabeth, Rock Hill

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I prefer staying at Hilton for the courtesy as well as the cleanliness and care of properties. At this property, the desk clerk at check-in was VERY condescending at my having booked through Expedia. I am an HH member, but was unable to book expediently through Hilton, so I booked through Expedia. He made a huge deal about the fact that I was not a Hilton Honors member for THIS stay because of booking through Expedia. The tone and volume of his conversation was embarrassing. He greeted the HH customer behind me effusively, politely and loudly. His demeanor was markedly more courteous with the "platinim HH" customer than with me.
Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated. The contemporary design was nice.
Stayed 3 nights in Jul 2023

8/10 Good

Andres

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a pet friendly room, and we definitely received it! When we checked in we received a gift for our cat! It included a list of emergency vet numbers for around the area, a treat, and some supplies for her. We found it super thoughtful! The room was clean and the ac worked like a dream, and the shower was hot, could not ask for more from our stay. I would like to include our bartender made amazing drinks! Fully recommend the bar if you're staying!

8/10 Good

Yulia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with this hotel. Would definitely stay here again in the future. There was a small issue in our room - bathroom door didn’t close properly, and the bathroom lock didn’t work. But overall, the hotel was very nice.
Stayed 1 night in Jul 2023

8/10 Good

NATHAN

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night to visit family. Bathroom could have used a little more thorough attention but nothing a Clorox wipe didnt fix. Bed was SUPER comfortable and very clean, smelled fresh and was a dream to sleep in. Room was comfortable for a short stay!
Stayed 1 night in Jul 2023

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great very helpful .
Stayed 3 nights in Jul 2023

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023