“Die Zimmer sind klasse, das Personal ist super nett, das Frühstück hervorragend. Insgesamt eine super nette Location, nahe am Strand. Super nett gepflegt, einfach klasse. Willkommen jederzeit wieder.”
“They gave us a room above the DJ Booth with music thumping in our room. We asked them to move us and they said there was nothing available. The manager said the music is a signature of The W and cannot be turned off until 11:30.Finally they gave us a place at the residences which you would expect to be nice. The couches and rugs were all stained. The entry door was damaged. The request for a fragrance free room had been ignored. Checking out, we asked about a refund and they sneered at us like……
“This hotel is located 5min by foot to the beach, where we were able to see beautiful sunsets everyday. I love the spa and the swimming pool that they have. They also have a tennis court but I didn’t have the chance to use this time. Every staff we encountered during our stay was kind and helpful. Will definitely come back to this hotel in the future !”