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Reviews of 2 bedroom apartment with pool and barbecue

2 bedroom apartment with pool and barbecue
Benalmádena, Andalucía

Reviews

7.2

Good

Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.6/10

Cleanliness

Reviews

6/10 Okay

Richard K.

Nice apartment terrible letting agent
Booking apartment was ok, lovely apartment. Really enjoyed our stay, great location. Sadly on the return back to the UK I was informed they wasn’t refunding my deposit due to damage in apartment. I had to request evidence of this which turned out to be in the wrong room which Lidia said it had happened in . Very much feels like a scam to con people out of there money.I have attempted several times to have a conversation with the letting manager Lidia who had never returned my calls and even blocked my number. The damage was not caused by us and photo evidence was sent to them which I was advised to do on exit of the property but ignored by Lidia. To this day I still haven’t received any communication with the company which is Benal coastal properties who still have money owed back to me. I wouldn’t recommend dealing with this company and feel I have been robbed of my deposit. Stay clear from them
Stayed 5 nights in Oct 2022
Response from VrboOwner on Nov 14, 2022
Dear Richard, We cannot help but denounce your review as false; above all, considering that after your stay, the mirror in the closet appeared broken. We sent you the photographs of the damage caused IMMEDIATELY you left of the apartment, which you had the audacity to send back to us with alterations to "prove" that you did not cause the damage. Both the owners and the cleaning team were notified and none of them reported any breakage before your arrival. If it was already broken before your arrival, why do you send us a photo that "proves" that it was not broken? If it broke after your stay, are you suggesting that we broke it on purpose? It doesn't have any sense… You have called us scammers. We are obliged to report your false valuation and take the corresponding legal measures.

8/10 Good

caroline m.

Nice apartment & complex but not good for less mobile
Property was as described in listing. Pros: has a bbq and nice outside area, bedrooms nice / modern, kitchen equipped enough with all basics, washing machine, dishwasher, big fridge with smaller freezer section, Bluetooth soundbar, quiet location, 1 ensuite room and another separate bathroom. Cons: air con is on a timer which needs resetting every 2hrs in the living room for it to work in the bedroom so if hot at night - there is a need to go into living room to turn it back on, needs to be info in the apartment about amenities onsite such as both pools location (we never found rooftop pool), opening hours etc, key card should work in all entrances to complex not just one as parking is very limited and sometimes you have to park far away from the block 8 entrance, this complex is not for those with limited mobility as only access around complex is steps and lots of them, would benefit from having couple of basics for arrivals, even if just some drinking water as no-where to buy this if arriving late at night.
Stayed 4 nights in Sep 2022

8/10 Good

Helen H.

Liked: Cleanliness
Excellent complex
Apartment was exceptionally clean, spacious and in a great position. Great complex with 2 pools and all kept very clean. Good location, within easy walking distance to beach and bars and restaurants. First time here but would return.
Stayed 6 nights in Jul 2022

6/10 Okay

Jesper C.

Liked: Cleanliness
Nice place
Pueblo Evita is a nice place with super staff. Unfortunately there was plenty of noise during nights, due to many young people who were partying. We have been at Pueblo Evita before but never have that kind of issues before.
Stayed 14 nights in Jun 2023
Response from VrboOwner on Jul 8, 2023
Dear Guest, We are sorry that you have experienced noises during your staying but unfortunately there is not much more that we can do about it and specially during the high season. We are sure that the apartment fulfills all our clients standard and we are sorry that you score the apartment in a lower rate due to the unexpected noise, what could be more than enough to mention in your review. We are happy to keep offering our services to all our guests.

8/10 Good

Sally D.

Liked: Cleanliness
Mooi verblijf met airco die door een timer na 2 uur uitgaat.
Het appartement ziet er mooi uit, echter een kastdeurtje is kapot en nog steeds niet repareerd. Omdat veel appartementen leeg liggen komt alle warmte naar het appartement en blijft veel warmte hangen. De airco gaat door een timer na 2 uur uit en moet je handmatig weer aanzetten. In de nacht wordt je wakker van de hitte en zet je hem weer aan. Dit noem ik geen airco! Op de terrassen is het de hele dag heet en daar verblijf je niet lang.
Stayed 12 nights in Aug 2020