6/10 Okay
Richard K.
Oct 30, 2022
Nice apartment terrible letting agent
Booking apartment was ok, lovely apartment. Really enjoyed our stay, great location. Sadly on the return back to the UK I was informed they wasn’t refunding my deposit due to damage in apartment. I had to request evidence of this which turned out to be in the wrong room which Lidia said it had happened in . Very much feels like a scam to con people out of there money.I have attempted several times to have a conversation with the letting manager Lidia who had never returned my calls and even blocked my number. The damage was not caused by us and photo evidence was sent to them which I was advised to do on exit of the property but ignored by Lidia. To this day I still haven’t received any communication with the company which is Benal coastal properties who still have money owed back to me. I wouldn’t recommend dealing with this company and feel I have been robbed of my deposit. Stay clear from them
Richard K.
Stayed 5 nights in Oct 2022