“Not sure why the average rating is so low but this place sure deserves a better overall rating. Anyways, check-in staff were lethargic with zero smiles or welcoming nature (someone needs to remind them that they work in hospitality). This is an old-school type homely resort with so much to offer. Great location. Great activities. Amazing heated pools - especially at this time of year! Excellent for families - would most definitely return. ”