Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Kodak, TN

Perfect Location for Windsor!

Posted Jul 7, 2016
Pros: Location! Clean and pleasing.
Cons: More amenities in the room. Robes would be nice.
Location: Perfect location. Castle right across the street! Shopping everywhere, pubs and wonderful restaurants.
Very nice stay. Perfect for anything happening in Windsor. Rates good for location!
4 out of 5
by Anna

This traveler left a rating score only Posted Apr 24, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 13, 2016 on Hotels
3 out of 5
by JACINTA from Ireland

Posted Apr 11, 2016 on Hotels
Excellent location but felt communal areas could do with refurbishment
5 out of 5
by Shun Chun

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
5 out of 5
by A verified traveler

Great location

Posted Apr 9, 2016 on Hotels
Great location for visiting Windsor, close to everything you need...the castle,shops and rail stations.
4 out of 5
by Kelly

This traveler left a rating score only Posted Apr 9, 2016 on Hotels
4 out of 5
by A verified traveler from Melbourne

The only Hotel to stay!

Posted Apr 5, 2016
Pros: the position and staff
Cons: depending on which room you are in - easier internal access to lift/staircase
Location: changing of the guard a must 3 hour bicycle tour along the Thames, Eton College and Dorney Court
Offering the best location in Windsor. Very friendly and helpful staff with comfortable rooms, great amenities and good F and B outlets.
5 out of 5
by Shun Chun

This traveler left a rating score only Posted Apr 2, 2016 on Hotels
1 out of 5
by A verified traveler

Not a 4 star hotel

Posted Mar 28, 2016 on Hotels
No one at reception during check in for 15 minutes. When they finally arrived she kept helping another customer, even though there was someone serving him, while me and my friend waited. The room was closer to a cupboard then a bedroom. the bathroom door had to fold for me to get in to the bathroom. The shower tempreture control did not work so made do with a moderately cold shower. This can not be classed as a 4 star hotel. Although the room was clean the tea spoon had not been washed and was sticky. Very very disappointed.