COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in a new window

Jannat Regency

Photo gallery for Jannat Regency

Featured Image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Room Amenity

Overview of Jannat Regency

Jannat Regency

5 out of 5

3.7/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Aaly Tokombaev Street, 21/2, Bishkek, 720001

Explore the area

  • Popular LocationVictory Park19 min walk
  • Popular LocationOrtosay Bazar2 min drive
  • Popular LocationKyrgyz State Academy of Physical Culture and Sports5 min drive
  • AirportBishkek (FRU-Manas Intl.)46 min drive

About this area

Bishkek

Jannat Regency is located in Bishkek. The area's natural beauty can be seen at Victory Park and Victory Square, while State Museum of Fine Arts and National Historical Museum are cultural highlights.
Visit our Bishkek travel guideOpens in a new window
View in a map
Map

What's nearby

  • Victory Park - 19 min walk
  • Ortosay Bazar - 2 min drive
  • Kyrgyz State Academy of Physical Culture and Sports - 5 min drive
  • Dordoi Plaza - 7 min drive
  • GUM Shopping Center - 7 min drive

Getting around

  • Bishkek (FRU-Manas Intl.) - 46 min drive

Restaurants

  • Crystal — 1 min walk
  • Сария — 4 min walk
  • Lenny Kenny — 5 min walk
  • Kim pub resto-bar — 8 min walk
  • Niko — 8 min walk

About this property

Jannat Regency

Luxury hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, spa services, and 24-hour room service. All 94 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are flat-screen TVs with satellite channels.
Jannat Regency offers 94 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Bishkek hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Guests under 8 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Russian

Business services

  • Conference center
  • Meeting rooms

Spa

  • Aromatherapy
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Bishkek
Bishkek
Guest rating 3.5+
Guest rating 3.5+
Free WiFi
Free WiFi
Washer and dryer
Washer and dryer
Business friendly
Business friendly
5 star
5 star
Hotel
Hotel

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 8 years old are not allowed in the spa

Property is also known as

Jannat Bishkek
Jannat Hotel
Jannat Hotel Bishkek
Jannat Regency Hotel Bishkek, Asia
Jannat Regency Hotel Bishkek
Jannat Regency Hotel
Jannat Regency Bishkek
Jannat Regency
Jannat Regency Hotel
Jannat Regency Bishkek
Jannat Regency Hotel Bishkek

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 2 out of 9 reviews
5 - Excellent 22%
Rating 4 - Good. 4 out of 9 reviews
4 - Good 44%
Rating 3 - Okay. 2 out of 9 reviews
3 - Okay 22%
Rating 2 - Poor. 0 out of 9 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 9 reviews
1 - Terrible 11%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything was excellent (conditions, cleanliness, staff, food).
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a 5 star hotel at all
first of all ,this was not a 5 star hotel ,in the UK it would only be 2 star at the most. over priced at 210 US dollars a night. The room was not ready ,even though we informed them we would arrive early in the morning on Saturday , after booking room to start on Friday .The room was still not ready. The room itself very basic, no milk for coffee or tea. no safe in room ,which arrived when I requested it ,but could be picked up and moved so worthless. then at night there were terrible smells from the bathroom so we had to be moved to another room. facilities poor and not as advertised. avoid this over priced hotel . To get a taxi from hotel you had to wait at least 10 minutes. On one occasion we had breakfast in bed delivered but when food arrived it was only made for one person not the two of us. One positive thing was the staff were nice people and friendly but are not given a good hotel to work with but do their best. so overall -hugely disappointing , severely over priced, and definitely not a 5 star hotel. Will never stay there again as a result of this experience ,but as my partner lives in Bishkek I will find better ,cheaper hotels to stay at.

3/5 Okay

Liked: Cleanliness, staff & service
Nice facilities and very helpful staff
The room had a few problems but the staff was very helpful and took care of them right away.
Stayed 6 nights in Jul 2017

4/5 Good

Liked: Staff & service, room comfort
Good hotel, but needs some work
The Jannat Regency is a wonderful hotel located in southeastern Bishkek. Although it has a wonderful exterior, the interior has a few issues. Check-In - 2/5 Check-in was difficult. Had the wrong room key type, broken electronic lock (happened twice more during my stay), room wasn't cleaned from the previous occupant, and had no key for the power (you have to put a key card in a slot to have power in the room). The friendly concierge made that experience bearable. Management - 5/5 The manager was always helpful, friendly, and answered all my questions. She was truly the brightest part of the stay. Staff - 5/5 The staff are friendly, helpful, and most can speak decent English. They were always ready to assist me whenever I was in need. Housekeeping - 2/5 Staff sometimes enters the room without knocking and sometimes barely cleans. I think the sheets were changed once during my stay, and I don't think the top cover was changed at all. Most times, cleaning staff did not arrive until after 3:00 PM. Room - 3/5 Comfy bed and nice design, but wireless is spotty. TV reception also cut in and out all the time. I had to reset the cable box to get it to work again, but only from anywhere between 2 minutes and 2 hours. Check-Out - 5/5 Just had to drop off my key card, say my room, and the hotel had already arranged for a shuttle to take me and another group to the airport. Amenities - 3/5 Great breakfast buffet. Need clearer location directions for in-house amenities.