Black Diamond Vacations from $374

Definitely family friendly

We had a 2 bedroom suite and it was lovely and clean. Beautiful balcony overlooking the pool. Cons: price does not include water park tickets but they have a package that comes with 2 for only a few bucks more. Just make sure you read which one. Water park is ONLY open from 10-5. This was a huge disappointment. It does say it online but you have to search for it. Hotel is absolutely just selling rooms. Zero hospitality from the bellman to reservations. No one can be bothered to help. The restaurant was the highlight. Food was delicious! Lunch was very slow. Took over an hour to get 3 entrees. Dinner was better. They were quick with the kids meals but slower for ours. With all that said, it’s pricey. I would certainly return. I’ll just set my expectations accordingly.

The room was clean staff was nice.i was good for the weekend stay really enjoyed it.

Our stay was very pleasant, staff very polite! Great price!

The hotel was beautiful and staff were courteous. I’d booked this hotel because I wanted to enjoy the rooftop terrace, but upon arrival was told that I couldn’t because I wasn’t a club member. I was put on the highest floor and within two days both elevators were out of service so all guests had to use the service elevator in that part of the building. I had also booked for the breakfast, but it was over by 9:30 so I never made it. Also, on separate occasions, the power went out in my room thus rotting the food that I had in the refrigerator. Finally, the TVs were not set up appropriately, I only had a few live channels, and the guide had no information and no premium channels.