Blockhouse Point Lighthouse Tours

very clean

We chose one of the cabinet instead of RV they offering. Room itself is large and clean. However there is no shampoo and conditioner provided, and this was not communicated during booking or any messages. Not sure about business hour communication, but off hour communication is NON EXISTENCE. We checked in late around 7pm, noticed there was no shampoo, so we texted and called the number they provided, but no answers or response. According to the message they sent, we could go find the host at a red door cabinet, so we went, but all lights are off, we didn't want to disturb him thinking one night without shampoo is fine. When we checked in, the host unlocked our door for us and there was ONE key hanging on the wall. We didn't realize it's only for the deadbolt lock, and there's no key for the cylindrical lock below. When we tried to look for host about the shampoo, we locked our room's cylindrical locks, so we can't get in the room anymore. We try to call the number again a few times, nobody anwsers. Left voice messages as well. Tried Expedia message, same result. Luckily we were able to open the door with a credit card, but we would be without a place to stay if we couldn't. Host's message said that number could be used for emergency, I know locking myself out was partially my fault, but there was 0 after hours supports. It was the next day's morning, we got an reply about shampoos saying they do not provide that, NOTHING about our locking situation.

The ocean view was amazing. Sitting on the front deck watching the sunset over the ocean ticked an item off my vacation bucket list. Definitely would recommend it to friends….and have.