“We booked a one-night experience for ourselves, our two sons and their respective wives at this highly rated facility as part of our vacation. We arrived early for our check-in, so one of three rooms was available which was fine. The rooms were large but had a musty smell when we entered. The bed was comfortable, but most of the amenities are dated. That said, this was meant to be a “lodge”, so our expectations may have been too high. The hotel facilities, which included a small pool, hot……
“The guy checking people in at the front desk barely looked up from the laptop and did not greet you whatsoever.
The cleaning staff does not speak English, it was difficult to ask for anything like more towels, or to have our room cleaned etc.
There were contractors on the roof of our room pounding and nailing new shingles on the roof while we were in our room it was extremely noisy and disturbing. It took 2 separate phone calls to speak to a manager to resolve the problem.
The shower head was……