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Reviews of Hampton Inn by Hilton Branson on the Strip

2.5 out of 5
Hampton Inn by Hilton Branson on the Strip
3695 W. 76 Country Blvd, Branson, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 328 out of 570 reviews" "
Rating 8 - Good. 186 out of 570 reviews" "
Rating 6 - Okay. 39 out of 570 reviews" "
Rating 4 - Poor. 9 out of 570 reviews" "
Rating 2 - Terrible. 8 out of 570 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Disliked: Property conditions & facilities
It was a little s happy. Beds just ok. Needed refreshed
Stayed 2 nights in Apr 2024
Response from SP on May 6, 2024
Dear Patricia,Thank you so much for sharing your review on Expedia.   We truly value your feedback.  Your response serves as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We pride ourselves in providing each and every guest with a high-quality experience, and it seems we have fallen short during your recent stay.  We sincerely apologize for any inconveniences while staying with us. We are also very happy to announce we have a major renovation scheduled to begin this August!  Big changes are on their way!                                              We truly appreciate you and hope you will give us another try later in the future.Sincerely,Susan Parker

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
We can hear doors slamming ang kids running around and making noise at night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Francis, Malvern

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. Staff was very friendly. Room was very clean and spacious. Room was quiet, we stayed on top floor. View was nice. Would stay here again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jamie

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from SP on Mar 15, 2024
Thank you so much for sharing on Hotels.comWe are very excited to share, that we will be beginning a major renovation very soon. Big changes are on the way!We hope you will choose to stay with us again on your next visit to Branson.Sincerely,

10/10 Excellent

Alisha, Platte City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love staying at Hampton however this one is a bit dated and definitely needs new mattresses and pillows. Bed was not comfortable for me or my husband.
Stayed 1 night in Jan 2024
Response from SP on Jan 29, 2024
Hello Carl,I am so sorry you were disappointed in your stay at our property. The good news is we are very close to beginning a major renovation of our property. We do hope you will choose to stay with us again on your next visit to Branson. We would love to see you again.Sincerely,

10/10 Excellent

Toby

Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silver Dollar City trip
Good clean family friendly place for a trip to Branson
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Stayed 2 nights in Dec 2023

8/10 Good

Fred

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Tom

Stayed 3 nights in Nov 2023

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Susan on Nov 15, 2023
Hi Barbara,Thank you so much for staying with us. We are so happy you had a great stay with us. We truly appreciate you and look forward to seeing you again in the near future.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Susan on Nov 15, 2023
Hi Todd, We are thrilled you had a great stay with us. We appreciate you very much and look forward to welcoming you back on your next visit to Branson.

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

Bill

Disliked: Staff & service
Gravy was like flavored water.
Stayed 2 nights in Oct 2023
Response from jan on Nov 5, 2023
We truly value your feedback. Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We pride ourselves in providing each and every guest with a high-quality experience, and it seems we may have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. We will follow up with my breakfast team to ensure this doesn’t happen again in the future. Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property. We truly appreciate you and look forward to seeing you again in the near future.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Susan on Nov 3, 2023
Hi Mike,Thank you so much for staying with us. We hope you had a great stay with us. We truly appreciate you and look forward to seeing you again in the near future.

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing we didn’t like was when it is 10 am they cut off the breakfast and push you out of the area where the breakfast is served!!
Stayed 4 nights in Oct 2023
Response from jan on Nov 5, 2023
We truly value your feedback. Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We pride ourselves in providing each and every guest with a high-quality experience, and it seems we may have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. We will follow up with our breakfast team to ensure this doesn’t happen again in the future. Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property. We truly appreciate you and look forward to seeing you again in the near future.

4/10 Poor

Jerry

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have always stayed at Hampton. This one our room felt like it was in the basement. Very musty smelling so we kept the air conditioning on high to minimize the smell. All the tile floors were sticky. Just disappointing because we do like Hamptons but would not go back to this one.
Stayed 4 nights in Oct 2023
Response from jan on Nov 5, 2023
Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property. We truly value your feedback. Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We pride ourselves in providing each and every guest with a high-quality experience, and it seems we have fallen short during your recent stay. We sincerely apologize for any inconveniences while staying with us. We will follow up with our team to address these issues. We are also very happy to announce we have a remodel scheduled to start the end of this year! Big changes are on their way! We truly appreciate you and hope you will give us another try later in the future.

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
The staff at the Hampton Inn were very courteous. The breakfast was outstanding and lots of options. The kitchen staff was friendly and all the counters were clean. The room was clean and smelled fresh. The beds were very comfortable. Definitely would stay here again. Great location for walking the strip. This was the first trip for our dog and he was welcomed by the staff.
Stayed 3 nights in Aug 2023

2/10 Terrible

Bill

Stayed 1 night in Aug 2023

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed wasn't comfortable
Stayed 2 nights in Aug 2023

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service
Horrible Experience
I stay at Hampton inns a lot, and normally I stay at the one in Branson Hills but I was in town with family and friends and we wanted to stay on the strip and this place was horrible! Found a hair in my bed, a pubic hair in the shower and the housekeeper for that room obviously didn’t restock the shampoo and soaps for this particular room! Most horrible experience at a Hampton Inn EVER..
Stayed 2 nights in Jul 2023

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Jul 2023

10/10 Excellent

Hailey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was a 10/10! We were greeted by Craig who welcomed us and our pup with a smile and a list of shops and local vets for our pooch to ensure a fun and safe trip for all. He even offered treats and complimentary disposal bags. A few days into our stay, our AC started leaking and again, Craig, helped us move to a different room. There was some confusion regarding payment, and again, to no one’s surprise, Craig ensured everything was taken care of! The breakfast was good The rooms were clean The location was great There was one worker, I believe her name was Deb, who seemed irritated I interrupted her (what seemed to be personal) phone call with my presence at the front desk when asking about housekeeping, but other than that it was a wonderful stay! Can not say enough good things about the worker Craig and this Hamptons commitment to being truly pet friendly!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

ELIZABETH, Raymore

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Traci

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Tracy

Very much enjoyed our stay. Room was very clean. Loved it.
Stayed 2 nights in Jun 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Room was very clean with nice decor. They even gave our dog a treat.
Stayed 1 night in Jun 2023

8/10 Good

Valerie

Stayed 2 nights in May 2023

8/10 Good

Faith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean facility.
Stayed 1 night in May 2023

8/10 Good

Kathe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did like the beds and the close proximity to so many venues.
Stayed 3 nights in May 2023
Response from jan on May 28, 2023
Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property.Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We truly appreciate you and look forward to seeing you again in the near future.

10/10 Excellent

Claire

Stayed 2 nights in May 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Young man behind the desk VERY courteous and professional. Highly recommend this property for your stay in Branson.
Stayed 1 night in May 2023
Response from Jan on May 13, 2023
Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property.Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We will pass your kind words on to Craig.We are glad you had such a pleasant stay with us! We truly appreciate you and look forward to seeing you again in the near future.

10/10 Excellent

Gwen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in and out was not ideal. No one at desk and no bell or option to get her attention. Same person both times.
Stayed 2 nights in May 2023
Response from Jan on May 13, 2023
Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property.Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.I will pass this information on to the General Manager. Thank you for bringing it to our attention.We are glad you had such a pleasant stay with us! We truly appreciate you and look forward to seeing you again in the near future.

8/10 Good

Judy

Stayed 1 night in Apr 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was a little too firm for my taste but everything else was great.
Stayed 1 night in May 2023
Response from Jan on May 13, 2023
Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property.Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We are glad you had such a pleasant stay with us! We truly appreciate you and look forward to seeing you again in the near future.

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jan on May 13, 2023
Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property.Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We are glad you had such a pleasant stay with us! We truly appreciate you and look forward to seeing you again in the near future.

8/10 Good

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2023
Response from jan on Apr 29, 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,

10/10 Excellent

Bartlett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fun food and comfort
Staff were super friendly. The breakfasts each morning were well stocked and tasted great. The kids loved the pool setup. The workout room was a good size and included a peloton bike (very cool) Location was great for Silver Dollar City and the Branson strip. I would definately stay here again.
Stayed 2 nights in Mar 2023
Response from jan on Apr 29, 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from jan on May 28, 2023
Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property.Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We truly appreciate you and look forward to seeing you again in the near future.

8/10 Good

Sonja

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Needs updating
Great location! Super friendly staff! Clean and comfortable! Needs updating!!! Shower slow to drain, toilet took forever to flush!
Stayed 2 nights in Mar 2023
Response from jan on May 28, 2023
Thank you so much for taking the time to complete the guest survey regarding your recent visit to our property. We truly value your feedback. Your survey responses serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.We pride ourselves in providing each and every guest with a high-quality experience, and it seems we have fallen short during your recent stay. We sincerely apologize for any inconveniences while staying with us. We will follow up with our team to address these issues. We are also very happy to announce we have a remodel scheduled to start this year! We truly appreciate you, and hope you will give us a try again, in the future.

8/10 Good

Daniel

Stayed 2 nights in Mar 2023

8/10 Good

Isaac, Tulsa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Mary V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023