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Reviews of Ebenezer's Place

3.5 out of 5
Ebenezer's Place
1 John St, Broadstairs, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay friendly staff the rooms are really lovely delicious breakfast excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Ebenezer`s Place Neal was the perfect host and the breakfast was amazing. We can highly recommend as a place to stay if you are visiting Broadstairs.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
We had a lovely overnight stay. From the moment we arrived we were made to feel very welcome. We were offered help carrying any bags up the stairs which was a nice touch. We stayed in the oriental room and it more than lived up to expectations. The tea tray was very well stocked, there was even a couple of sachets of hot chocolate. If you stay here definitely get breakfast. My partner had the full English and I had the vegetarian option. We’ve stayed in a lot of hotels/B&Bs over the years and this was by far the best breakfast we have ever had. Would we stay again? Definitely, without a doubt. If you're looking to stay in Broadstairs and want to be made to feel like you're in a home from home, don't hesitate. You won't be disappointed.
Stayed 1 night in Feb 2024
Response from Neal on Feb 11, 2024
Thankyou so much for your amazing review. Myself and the team work extremely hard to ensure every aspect of your stay is exceptional. We are all delighted that we exceeded your expectation. Thanks again from all of the team at Ebenezer’s

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
A small hotel in a good location , only 100 yards from the beach and the town. Nicely decorated in period style and very clean overall. Probably a 10/10 only the bathroom, which did have a bath, needed a little updating. Overall highly recommended. Parking is free a 5 minutes walk away in West Esplanade
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small establishment with themed rooms, just a few meters away from the beach, pubs and restaurants. Great in room amenities with everything you night for a quick stopover.
Stayed 1 night in Oct 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore broadstairs
Stayed 1 night in Sep 2023
Response from Neal on Sep 12, 2023
Thanks very much for your review

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Broadstairs…!
Great boutique hotel! Perfect location, will definitely stay here again.
Stayed 1 night in Sep 2023
Response from Neal on Sep 11, 2023
Thankyou so much for your lovely review. We work hard to ensure you have an amazing time with us.

2/10 Terrible

Arabella

Stayed 1 night in Aug 2023
Response from Neal on Aug 26, 2023
I have a mixture of emotions regarding your review. Im upset frustrated and angry that whatever happened or wasn’t right during your stay warranted a 2/10. You haven’t left any comment and nothing was said to me during your stay nor when you left, and as such I’m very confused as to why you’ve given us a terrible score? Me and all of my team work tirelessly to ensure that every aspect of your stay is nothing short of perfect.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Neal on May 15, 2022
Thank you for your review, it was a pleasure having you stay with us.

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Lovely place, friendly accommodating hosts we will return. One gripe, advertised with free parking, which is on public roads half a mile away. So is not guaranteed.
Stayed 2 nights in Apr 2022
Response from Neal on Apr 13, 2022
Thankyou so much for your review and comments, it was a pleasure having you stay with us! We work hard to ensure all our guests have the best possible experience when staying with us, and we love to hear when we've got things right, and also where we can further improve.

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are the most welcoming and friendly I have experienced in the uk.
Stayed 1 night in Mar 2022
Response from Neal on Mar 23, 2022
Thank you so much for your lovely review and comments! It was a pleasure having you stay with us, and we're so glad we made your stay so enjoyable!

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly recommend
We really enjoyed our stay. The room was lovely, clean and comfortable and the hosts friendly and helpful. We enjoyed a drink in the bar in the evening and a delicious fried breakfast in the morning. The accommodation is in an excellent position and we enjoyed browsing round Broadstairs.
Stayed 1 night in Feb 2022
Response from Neal on Feb 19, 2022
Thank you so much for your lovely review and comments! It was a pleasure having you stay with us, and we're so glad we made your stay so enjoyable too!

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Boutique Hotel
Had a lovely stay here. They really couldn’t do enough for us. Breakfast was fantastic and everything was of the highest quality. Clearly a hotel that understands that the little things matter. Located a short walk from the station, right on the sea front and with all the amenities you could want right on its doorstep we can’t recommend this place enough.
Stayed 3 nights in Feb 2022
Response from Neal on Feb 15, 2022
Thanks so much for your lovely review and comments! It was a pleasure having you stay with us, and we're so glad we were able to make it so enjoyable for you!

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Neal on Feb 8, 2022
Thanks for your review! It was a pleasure having you stay with us, and we're glad you enjoyed it too.

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
quirky friendly and cosy
Amazing staff but small room with soft bed
Stayed 1 night in Sep 2021
Response from Neal on Oct 22, 2021
Thank you for your comments. We work really hard to ensure all our guests have an enjoyable stay with us, and we love to hear we're getting it right, but also what would make the experience even better.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place fantastic location and very friendly staff . Would definitely stay again
Stayed 1 night in Aug 2021
Response from Neal on Oct 22, 2021
Thanks so much for your lovely comments! We're so glad you enjoyed your stay, and look forward to welcoming you back again soon.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
A place that all hotels, b & b should strive to emulate. The owner and his staff are excellent and welcoming. Great cocktails. Will definitely be returning very soon. Thanks for a great 2 nights
Stayed 2 nights in Aug 2021

10/10 Excellent

aoife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality, lovely stay
Lovely room, great service. Delicious breakfast with lots of choice
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky rooms. Staff excellent. Very clean
Stayed 2 nights in May 2021

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Neal on Oct 30, 2020
Thanks very much for your review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and unique accommodation in a great spot
We had a lovely stay at Artfuls, all of the staff were really friendly, helpful and welcoming. The room was lovely and the bar downstairs had a great vibe and an amazing selection of drinks. Breakfast was cooked to perfection and the location was great, near the sea, bars and restaurants. We will definitely be back.
Stayed 2 nights in Oct 2020
Response from Neal on Oct 19, 2020
Thanks very much for your review. Both myself and the team here at Artfuls work very hard to ensure your stay was exceptional. It was lovely meeting you and would be great to see you again very soon. Thanks again. Neal

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Neal on Oct 17, 2020
Thanks

10/10 Excellent

Anna, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, quirky B&B. The hosts couldn’t be more welcoming. Delicious breakfast and the ground floor bar/ coffee shop is a real gem. Would definitely recommend!!
Stayed 2 nights in Sep 2020
Response from Neal on Sep 23, 2020
Thanks very much for your lovely comment

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
Very friendly welcome and owners are both lovely. Very good position one road back from seafront. Stairs are narrow and steep as the building is old but full of character. Breakfast was very nice full English well cooked fresh and hot and the continental was lovey as well. This is a B&B but a café by day which looked very nice and changes into a bar at 5pm which closes at midnight.
Stayed 2 nights in Sep 2020
Response from Neal on Sep 18, 2020
Thank you very much for your lovely review, we look forward to having to stay again soon.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020
Response from Neal on Sep 18, 2020
Thank You

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find close to the beach and town.
Stayed in the Oriental room which is refreshingly quaint and very comfortable. Neal and the team afforded great service and we were made to feel that nothing was too much trouble. Lovely breakfast. Didn't get to sample any cocktails, but many local residents recommended them. Overall a great find, hoping stay again soon for a bit longer than 1 night and have cocktails.
Stayed 1 night in Aug 2020
Response from Neal on Sep 18, 2020
Hopefully we will see you again soon for cocktails, thank you for your kind words.

8/10 Good

Juraj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Neal on Sep 18, 2020
Thank you