Browns Chapel Vacations from $508

Checked in at 10pm. At 1020 we realized our toilet lever was broken and stuck in the down position. Called the front desk and the woman seemed thoroughly confused on what to do. I was told they didn’t have maintenance at this time and no idea when he was coming in. So the solution given to me was to move me ‘tomorrow if they have a room available’. This didn’t help me at all since we were only staying for one night. They instead decided to take down my name and number to share with the supervisor to see about getting me a discount since we didn’t have a working toilet. In the morning around 8am I went to the front desk and asked about it. The new person working had no idea what I was talking about and offered me a discount of $21 since that’s all she was authorized to give me without getting in trouble. I have yet to hear from management. Overall the hotel was clean. Breakfast was sub par with sliced bread in baggies for individuals to take. Prepackaged muffins. And a sad display of sausage. Coffee was empty so I didn’t bother with it. Checkout was pleasant. Check in was good but the poor girl working the desk was alone and there were 6 of us in line. Staff was pleasant and friendly.

I wasn't impressed with anything with this hotel. We had no soap and when we asked they gave us extra shampoo. The beds were not comfortable. I will not stay here again

The staff was amazing and went out of the way to get us a room on the 6th floor away from the wedding noise that was there. The valets were awesome, the whole trip was worth it!!!

Clean room. Breakfast was a nice treat-better than expected. Helpful staff.

I am not usually one to review so this is not what I usually do. The staff were very nice but it all went down hill when we got to the room. The floor was not swept/ there was dirt on the carpet. There were beard hair trimmings behind the faucet in the bathroom. Then there were blood stains on our covers. The room smelled musty and never went away through our entire stay. I heard other guest complain about this as well. All in all I get what I paid for but my wife was less than pleased and that’s not worth it to me at all.