8/10 Good
Carol Ellen
Apr 14, 2025
Liked: Cleanliness, room comfort, communication
Owners wonderful but listing is not correct.
The owners at the home were lovely and we did enjoy our stay. They were helpful and well informed on the area. The Bikes also were a nice touch. We really enjoyed riding around Bruges. However the listed price was not the total expense. When I received the bill there was almost a full nights extra "property fee." Then when we tried to cancel after seeing this, and there was no possibility of getting our money back. The listing also is not the building in the photo. And it is not the whole place like the listing stated. We had two rooms and our own bathroom. We did find out this property's sales is run by a management company not the owners. So Huswell has listed the property incorrectly. The management company wanted us also to pay extra to drop our bags off early and they also wanted us to pay a garbage fee cleaning fee and other "extras" We did not and the owners never asked for this as when you rent a place for two days that should all be included. And the owners were wonderful but I would not book a place run by Huswell management group again. It was a pleasant experience dealing with them.
Carol Ellen
Stayed 2 nights in Apr 2025