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Reviews of Embassy Suites Brunswick

3.5 out of 5
Embassy Suites Brunswick
500 Mall Blvd, Brunswick, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 852 reviews" "
Rating 8 - Good. 185 out of 852 reviews" "
Rating 6 - Okay. 71 out of 852 reviews" "
Rating 4 - Poor. 25 out of 852 reviews" "
Rating 2 - Terrible. 9 out of 852 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Stella

Traveled with partner
Liked: Amenities
Ac didn’t work in the bedroom an it took me 3 glasses in the bathroom to find a clean one
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Embassy Suites. The rooms are always comfortable and the staff is very nice and accomodating.
Stayed 1 night in May 2024

2/10 Terrible

Tanisha

Disliked: Cleanliness, staff & service, property conditions & facilities
They rudely gave my room away because I was late checking in
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was musty when we entered it, and we turned on the air conditioner to see if it would improve, but the temperature never changed and it was hot at night time with a musty smell
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It lived up to our memories.
Stayed 1 night in Mar 2024

10/10 Excellent

Kai

Stayed 1 night in Mar 2024

8/10 Good

Adeenaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Typical Embassy Suite stay as I have stayed there before. Hoping blouse I inadvertently left behind was found.
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Stayed 1 night in Mar 2024

8/10 Good

MELISSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was alittle disappointed by was the breakfast foods (eggs and potatoes) were not hot. They were both barely warm. The made to order line was 5 or 6 people long the first morning stay so I got my food from they already prepared food. I loved the variety just food was not hot enough.
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Stayed 1 night in Feb 2024

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Countess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean and the staff was so kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a mall parking lot. The hotel itself was great-just not the best location.
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Good service, aging property
This is an older atrium-style hotel situated near a nearly vacant mall, which made it feel a little forlorn. Nice lobby bar and restaurant, good cooked/lots of choice breakfast, comfortable beds, and staff was very friendly and eager to be helpful. Very close to tons of restaurants etc though so is every other hotel. And this one is showing its age - that atrium and the breakfast area are dimly lit, the bathroom of our 2-queen suite was very small with rusty sconces, there were chips and scuffs in walls and baseboards, the lights were those gas station-like fluorescents, etc. nothing terrible and the place is clean but, it was more expensive than newer properties so I expected it to be nicer. I guess I was paying for the extra room (true suite, not a studio) but both rooms were small and there's no real kitchen. It was fine but I predict the place will be gutted and redeveloped when they raze that abandoned mall.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Traveled with partner
Very quiet and facility was excellent Great breakfast
Stayed 2 nights in Feb 2024

8/10 Good

JOSEPHINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place to stay, connected to a mall and movie theatre. That was awesome!
Stayed 2 nights in Jan 2024

2/10 Terrible

Bing

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

philip

Stayed 1 night in Jan 2024

2/10 Terrible

kandace

Stayed 3 nights in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Natalie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy Suite is always a great property but although very clean the rooms were a bit outdated and air conditioning took a while to cool. Beds were comfy and rooms very comfortable . Breakfast was very good !
Stayed 1 night in Dec 2023

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Embassy Suites
Nice but not like many other Embassy Suites we have stayed in. Room comfy and breakfast was excellent. Happy hour disappointing with very low quality alcohol and popcorn and chips and salsa and fruit for snacks. Everyone working there is wonderful and attentive. FYI this hotel is next to a nearly defunct mall.
Stayed 1 night in Dec 2023

8/10 Good

Laurie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great location for convenienc
Stayed 1 night in Dec 2023

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb accommodations and outstanding staff! Best breakfast ever!
Stayed 3 nights in Dec 2023

10/10 Excellent

Willard, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jamel

Stayed 2 nights in Nov 2023

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service at front desk.
Stayed 1 night in Nov 2023

6/10 Okay

Neftali

Liked: Cleanliness, room comfort
Looks the same as 20 years ago :(
For the price, there's plenty of competitive choices in the area much more modern. Embassy looks exactly the same it looked 20 years ago, dated, needs an upgrade. The bathroom had flushing, draining issues. The morning breakfast is still A+ but the hours are now only until 9am. It was always until 11am. I would only stay here again with a discount.
Stayed 2 nights in Nov 2023
Response from Diane on Nov 21, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We hear you regarding the condition of the facilities in Brunswick. Our last major renovation was 2018 and it is time. The next renovation was delayed but is scheduled to begin in 2024. It would be our pleasure to host you again to see the results.

4/10 Poor

Jamel

Disliked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Judith

Stayed 1 night in Nov 2023

10/10 Excellent

Dominick, Vero Beach

Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was so nice to stay in a full service hotel at a reasonable price. Breakfast was delicious and available dinner dining was great! Staff was very professional and belpful. Room was spacious and comfortable with daily maid service. All in all, a most enjoyable stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Carol A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unusually comfortable and well organized
Stayed 1 night in Oct 2023

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Could have been better for the price
Overall it was okay. Was a bit disappointed with our stay, I chose embassy suites given the reputation of a premium hotel. There was a roach in the bathroom, the grout was a bit dirty and towels had a moldy smell. Bed was comfortable and the made to order breakfast was delicious. Rooms can use a renovation. Overall 7/10
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem!
Hidden Gem! The restaurant and service were excellent! Enjoyed our stay, we will be back
Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

This hotel is attached to a mostly abandon mall. There are shipping containers right outside sitting in the parking lot. They put me in a room overlooking the dumpsters. There are just nicer places to stay in Brunswick.
Stayed 3 nights in Sep 2023
Response from Diane on Sep 13, 2023
Jennifer I am sorry to hear that you were disappointed with your view. Those shipping containers are unsightly, I agree. The good news is that those containers are because businesses are renovating the mall. I hope that in your future travels to the area, you are able to enjoy the results of the changes coming to the Golden Isles.

4/10 Poor

Tabatha

Liked: Staff & service
Disliked: Cleanliness, room comfort
Embassy Suites Brunswick - Not Good
The room was 201 - at the very end of the hallway. A/C didn’t work that well + the housekeeping provide some air freshener on 3 separate occasions for the horrible musty odors - but it didn’t help. It was the most smelliest outdated room that I’ve ever stayed in as a 20 year Hilton Honors member. It was subpar. The evening reception was ok - with a 2-drink minimum which I’ve never experienced before. So yeah, I guess I’ll have to alert Hilton Honors about this too. Overall a 2 out if 10 stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Judith

Stayed 1 night in Aug 2023

6/10 Okay

Jeff

Stayed 1 night in Aug 2023

10/10 Excellent

Teosha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

donald

Stayed 1 night in Aug 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good hotel. Staff was great! Favorite part of my stay was the complimentary hot breakfast and complimentary 2 cocktail drinks daily. My only knock was my bathroom sink didn’t drain properly and standing water would sit in the sink for hours. Other than that, great stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

LYMAN J

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was great. The morning breakfast is a big plus.
Stayed 3 nights in Jul 2023