Hotel Windsor

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In-room safe, desk, free cribs/infant beds, rollaway beds
In-room safe, desk, free cribs/infant beds, rollaway beds
In-room safe, desk, free cribs/infant beds, rollaway beds
In-room safe, desk, free cribs/infant beds, rollaway beds

Overview of Hotel Windsor

Hotel Windsor

2 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking available
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Sheets and towels washed at 140°F
13 Place Roupe, Brussels, 1000

Explore the area

  • Popular LocationManneken Pis Statue6 min walk
  • Popular LocationLa Grand Place9 min walk
  • Popular LocationBrussels Park17 min walk
  • AirportBrussels (BRU-Brussels - National)27 min drive

Choose dates to view prices

About this area

Brussels

Hotel Windsor is located in Lower Town, a neighborhood in Brussels, and is in the city center. La Grand Place and Manneken Pis Statue are notable landmarks, and travelers looking to shop may want to visit Avenue Louise. Don't miss out on a visit to Mini-Europe. Guests appreciate the hotel's convenience to public transportation: Anneessens Station is 5 minutes by foot and Lemonnier Station is 7 minutes.

What's nearby

  • Manneken Pis Statue - 6 min walk
  • Brussels City Hall - 9 min walk
  • La Grand Place - 9 min walk
  • Brussels Stock Exchange - 10 min walk
  • Brussels Park - 17 min walk

Getting around

  • Brussels-Chapel Station - 5 min walk
  • Anneessens Station - 5 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • Place Fontainas - Fontainasplein — 5 min walk
  • Kokob — 5 min walk
  • La Caneva — 5 min walk
  • Le Cercle des Voyageurs — 5 min walk
  • La fleur en papier doré - 't Goudblommeke in Papier — 5 min walk

About this property

Hotel Windsor

Brussels hotel in Lower Town, near Manneken Pis Statue
Self parking, free newspapers, and multilingual staff are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area and a porter/bellhop. All 33 rooms offer free WiFi, room service, and TVs with digital channels. Safes, phones, and desks are among the other amenities that guests will find.
Hotel Windsor offers 33 accommodations with safes and complimentary toiletries. Digital television is provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 13.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • Digital channels
  • TV

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:00 PM - midnight
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 13.50 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts Visa, Mastercard, American Express, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Windsor Brussels
Windsor Brussels
Hotel Windsor Hotel
Hotel Windsor Brussels
Hotel Windsor Hotel Brussels

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 16 out of 139 reviews
5 - Excellent 12%
Rating 4 - Good. 43 out of 139 reviews
4 - Good 31%
Rating 3 - Okay. 39 out of 139 reviews
3 - Okay 28%
Rating 2 - Poor. 20 out of 139 reviews
2 - Poor 14%
Rating 1 - Terrible. 21 out of 139 reviews
1 - Terrible 15%

3.2/5

Cleanliness

3.4/5

Staff & service

1.6/5

Amenities

2.8/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel, terrible service, stay away
The hotel details were wrong on hotel.com. I tried canceling the reservation, multiple times, but neither the hotel nor hotels.com would do it. We were promised a double room with a free infant crib. When we got there and were charged the non refundable rate, we learned the single room had two beds and cribs were 15 euros—but were not available. The receptionist was not helpful; she yelled at us and when asked for her name and name of owner, she went to call the police. WE COULD NOT STAY THERE. It was unsafe for our child and we couldn’t bear the harassment by the staff. After multiple calls and emails, the hotel and hotels.com refused to refund our money. I will never stay at this hotel and will never book with Hotels.com either.
Stayed 2 nights in Jan 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front was rude and not very welcoming. The furnishings, linens, room, bathroom were dirty and showed age. We found a GIANT bedbug on the blanket on our last day!!!
Stayed 6 nights in Dec 2019

2/5 Poor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worse stays
The place was overdue for upgrades and cleaning, stuff was rude and does not believe in a smile, I will not return to this hotel at all.
Stayed 1 night in Nov 2019