The front desk was honestly unfriendly and gave us a nasty attitude and response when we asked about local places for dinner. When we got our room, the place felt dingy. The bathroom light didn't even work and I had to leave the light on outside and keep the door open to allow light while I showered.
I also accidentally booked two rooms by accident and they refused to refund me one of the rooms even though I only used one room that night. This hotel is just plain stupid. Don't go here.
Comment from Hotel Management
Feb 1, 2017 by Manager's Assistant , Hotel Management
Thank you for your review. I apologize for your experience at our hotel. Your complaints have been acknowledged and will be addressed immediately. Thank you for bringing these issues to our attention. I apologize again for your experience. Please visit us again and give us an opportunity to change your opinion of us. Thank you for choosing the Bryce Canyon Grand Hotel.