预订伯斯托酒店宾馆住宿限时优惠

“Sehr netter uriger Pub. Super Frühstück”

“房間空間尚算充足，可打開兩個大型行李箱。 不過，浴室排水口嚴重堵塞，向酒店人員反映後，才更換至另一間房。 此外，辦理入住的員工態度不夠謹慎，其中一張房卡資訊錯誤，必須再次前往櫃檯更新。 房間內有莫名的冰冷感，入住時已特別告知需要開啟暖氣，但其中一間房的暖氣並未開啟，需再次提醒才閞啟總制。 櫃檯人員服務態度極差，本次已是第二次入住，基於上次經驗，入住時便先行提醒相關開啟暖氣及浴室排水口事宜，結果仍令人失望，完全沒有確實跟進。 退房後發現遺留物品，返回領取時雖順利取回，但飯店人員的誠信實在令人質疑。 不推薦入住！房間空間尚算充足，可打開兩個大型行李箱。 不過，浴室排水口嚴重堵塞，向酒店人員反映後，才更換至另一間房。 此外，辦理入住的員工態度不夠謹慎，其中一張房卡資訊錯誤，必須再次前往櫃檯更新。 房間內有莫名的冰冷感，入住時已特別告知需要開啟暖氣，但其中一間房的暖氣並未開啟，需再次提醒才閞啟總制。 櫃檯人員服務態度極差，本次已是第二次入住，基於上次經驗，入住時便先行提醒相關開啟暖氣及浴室排水口事宜，結果仍令人失望，完全沒有確實跟進。 ……

“Very convenient location! Can sleep until the very last min!”

“Lovely staff and amazing service! Will come again.”

“Very nice place to stay. Thank you”

“Excellent rural location. The staff were both friendly and helpful. The hotel was clean and tidy. Thoroughly enjoyed visiting the lovely Gatwick Aviation. ”

“Bed blackets and linen are very dirty. ”

“Pleasant staff. Food is awful! We waited over an hour for a dried out chicken skewer, watery and totally tasteless ravioli with pesto from a jar. My child’s steak was tough and inedible. The chicken tikka skewer was so dried out it was no longer edible - I spat out the only bite I took! At least it was removed from the bill. We were NOT offered the dinner “bundle” for £19.99, we had to ASK. I only happened to notice the sign at the bar when asking for change. Otherwise, we would have paid an……

“Ggod breakfast, friendly staff. Excellent venue to access Hampton Court Palace, just make sure it is actually open to the public beforehand!”

“The heater was still working even the weather is 37C. Very small room. But very covnient to airport”

“Neat and cozy”

“really like here, dinosaurs are just across the road!!”