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Overview of Staybridge Suites London - Vauxhall

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.
Happy face icon
Was amazing and the shower was perfect. Room was perfect, Tv was great and loved the kitchen.

Explore the area

    Popular LocationWestminster Abbey20 min walk
    Popular LocationBig Ben10 min drive
    Popular LocationLondon Eye11 min drive
    AirportLondon (LCY-London City)47 min drive

Choose dates to view prices

About this area

London

Popular Location

What's nearby

  • Westminster Abbey - 20 min walk
  • Big Ben - 10 min drive
  • London Eye - 11 min drive
  • Buckingham Palace - 15 min drive
  • Trafalgar Square - 16 min drive

Policies

4.7
Exceptional
5 - Excellent
368
4 - Good
99
3 - Okay
10
2 - Poor
4
1 - Terrible
3

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with group, Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, room comfort
Was amazing and the shower was perfect. Room was perfect, Tv was great and loved the kitchen.
Stayed 3 nights in Oct 2020

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
We stayed at this apartments for Bank Holiday weekend and it was very hit and miss. We arrived to be told we had to pay a refundable deposit, but yet it didn't tell us this before we booked it (yet others do). Upon arriving in our room the room seemed a little unfinished. A couple of doors open and kinives missing from the knife set. The room was pretty clean and the beds comfy and location was good for us. However, I was disappointed THERE WAS NO HANDWASH, I get these kind of basics in the Travelodge, so would expect it here. I didn't have breakfast, but my friend did and he said it was good and plenty of choice. On Saturday I wanted to access the wifi and had to describe the stay. Then I was hasselled by reception in the evening as to why. I get it, but I didn't want to be disturbed at that time. On Sunday morning we was disturbed by reception to tell us our breakfast was ready. We didn't order breakfast and didn't appreciate this at 8.30am. There was also descriptions of satellite TV on booking sites, it was actually FreeView. We booked a standard apartment, but I am still pretty sure we got the wrong apartment. I wasn't going to write a review, but I contacted IHG (who own this place) and didn't offer much in return. Our review isn't good or bad, but it certainly isn't going to be 9/10 they currently get. The staff at the hotel are friendly enough though and try to help, but sometimes to OTT. I would absolutely stay here again, but at the right price.
Stayed 3 nights in Aug 2020

2/5 Poor

Traveled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
We stayed at this apartments for Bank Holiday weekend and it was very hit and miss. We arrived to be told we had to pay a £45 refundable deposit, but yet it didn't tell us this before we booked it (yet others do). Upon arriving in our room the room seemed a little unfinished. A couple of doors open and kinives missing from the knife set. The room was pretty clean and the beds comfy and location was good for us. However, I was disappointed THERE WAS NO HANDWASH, I get these kind of basics in the Travelodge, so would expect it here. I didn't have breakfast, but my friend did and he said it was good and plenty of choice. On Saturday I wanted to access the wifi and had to describe the stay. Then I was hasselled by reception in the evening as to why. I get it, but I didn't want to be disturbed at that time. On Sunday morning we was disturbed by reception to tell us our breakfast was ready. We didn't order breakfast and didn't appreciate this at 8.30am. There was also descriptions of satellite TV on booking sites, it was actually FreeView. We booked a standard apartment, but I am still pretty sure we got the wrong apartment. I wasn't going to write a review, but I contacted IHG (who own this place) and didn't offer much in return. Our review isn't good or bad, but it certainly isn't going to be 9/10 they currently get. The staff at the hotel are friendly enough though and try to help, but sometimes to OTT. I would absolutely stay here again, but at the right price.
Stayed 3 nights in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Staff are really polite location is good and the room was lovely had such a good time
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
The hotel was very well positioned for central London and the staff were really friendly and helpful! Would stay again.
Stayed 2 nights in Sep 2020

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