“Clean, staff was so helpful and accommodating, breakfast was good, reasonable price, and filling. The bar served the perfect iced coffees, even tho it was not on the menu!”
“Restaurant food was good. Friendly staff. However, don’t rely on the shuttle to get you to the terminal. Two didn’t come so we were 40 mins late for checkin. It’s run by a 3rd party - but…..”
“Hello - I have a serious complaint about the Bridge House Hotel in Reigate where I was booked to stay on Friday 25th September 2026. On arrival and after check in, the receptionist took us to show us our room. We walked out of the hotel and around the back of the hotel in a small filthy passage way back of the kitchens and full of rubbish bins. When she opened the door to what looked like an out building for storage I wondered immediately if she was having a laugh. On entering the room it was ……