Cactualdea Park Tours

All the staff were helpful and friendly.There was a good selection of food and we enjoyed everything we tried. Only negative bingo was chaotic numbers called in several different languages but people encouraged to cheer if they had the number so by the time it was announced in English we couldn’t hear and there was no board showing the numbers however it was free entry so no big deal.

Nice hotel and very clean modern rooms. Nice to have a choice of pools. The staff were extremely friendly from check in to check out. 2 big let downs: The inside bar ( if you can call it that) as it was literally chairs lined up in a corridor. I can see this being an issue in summer months as I can image most entertainment will be held on the stage at the middle level pool. Another let down was the food. Whilst there was a good choice of salad items and the snack bar in the day was well stocked. The hot food items in the main restaurant were very mediocre. Often having to hunt around to piece a meal together. That being said some items were of decent quality. The biggest worry of the food is the lack of labelling. If you have allergies beware! All food is labeled wrong and doesn’t correspond to what is actually out. There was one night I asked what the meat was and was told chicken. It was actually beef. So it seems the staff are unsure of what they are serving. All in all a decent stay but there are definitely areas for improvement.

My room 1272 was a good size for solo use, it was a bit of a walk from reception but there’s clear steps/walkways. Some aspects a bit dated. Could not use balcony due to sharp palm tree leaves taking up 1/2 the space. Walk to the beach/shops was ok, around 15 minutes safe and quiet area. The walk back from the beach does have a small incline but most people with moderate fitness will cope. Would not have paid the full price but it was fairly priced for the ‘offer price’.