Crystalbrook Bailey

Photo gallery for Crystalbrook Bailey

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout drapes, soundproofing

Overview of Crystalbrook Bailey

Crystalbrook Bailey

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
163 Abbott Street, Cairns, QLD, 4870

Explore the area

  • Popular LocationCairns Esplanade7 min walk
  • Popular LocationCairns Marlin Marina10 min walk
  • Popular LocationReef Fleet Terminal10 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)11 min drive

Choose dates to view prices

About this area

Cairns

Crystalbrook Bailey is located in Cairns Central Business District, a neighborhood in Cairns. Cairns Regional Gallery and Tjapukai Cultural Park are local landmarks, and some of the area's activities can be experienced at The Cultural Place and Reef Fleet Terminal. Muddy's Playground and Cairns Zoom and Wildlife Dome are also worth visiting.

What's nearby

  • Cairns Night Markets - 2 min walk
  • Cairns Esplanade - 7 min walk
  • Esplanade Lagoon - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • CC's Bar & Grill — 1 min walk
  • Yaya's Hellenic Kitchen & Bar — 2 min walk
  • La Pizza Trattoria — 2 min walk
  • The Raw Prawn — 2 min walk
  • Splash Seafood Restaurant — 3 min walk

About this property

Crystalbrook Bailey

Luxury Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and concierge services. All 217 soundproofed rooms feature free WiFi and espresso makers. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches like bathrobes and slippers.
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 12 per day)
  • Valet parking on site (AUD 22 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • First-run movies
  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: AUD 12 per day
  • Valet parking fee: AUD 22 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, JCB International, and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 95 out of 133 reviews
5 - Excellent 71%
Rating 4 - Good. 31 out of 133 reviews
4 - Good 23%
Rating 3 - Okay. 5 out of 133 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 133 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 133 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
It was new
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very helpful friendly staff good bed.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous, helpful staff. Lovely new hotel
Stayed 4 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was initially disappointed to discover on arrival that the hotel had no room service, having arrived late into Cairns along with a number of other travelers who also expressed disappointment, to then have to go and find a place to eat or takeaway was both inconvenient and frustrating I was disappointed to discover that the hotel car parking had no direct access to the hotel, i had to return to the street and walk around to get back through reception. I was disappointed again the following morning to discover the poor breakfast offer available at the hotel, so dined elsewhere. The room was pleasant and clean.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 3 nights in Jun 2021