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Reviews of Pyramids Plaza Hotel

3.5 out of 5
Pyramids Plaza Hotel
17 King Faisal Street, Pyramids area, Giza

Reviews

5.2
Rating 10 - Excellent. 6 out of 46 reviews" "
Rating 8 - Good. 8 out of 46 reviews" "
Rating 6 - Okay. 6 out of 46 reviews" "
Rating 4 - Poor. 12 out of 46 reviews" "
Rating 2 - Terrible. 14 out of 46 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

3.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel doesn’t exist anymore. It’s in ruins. Was traveling alone and on the streets of Cairo for 4 hours, till I found another hotel. Orbitz haven’t paid back what they owe me!!! DO NOT BOOK THIS HOTEL!!
Stayed 5 nights in Apr 2021

2/10 Terrible

Satoshi

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was so noisy outside that I could not sleep well. The water was broken that there was little water coming out. Not clean, staff was bad
Stayed 3 nights in Mar 2020
Response from Hotel Pm on Mar 17, 2020
We are sorry to hear that we are working to improve our services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Khaled abdelsalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Arshad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to heir a good behavior staff..
This hotel is not good..this is my advise is not to select this one specially when you are with family..the aircondition was not working i have complained 3 time only with 1st complain a man came and just brushed the A.C blower but was not working i complained again but no one came.the staff is so bad they catch you for their tips..and the hotel manager charge me extra 350 EGP.because they said you are overseas not from Egypt.when i done online booking there was nothing mentioned like this... Just only the breakfast was good. The hotel restaurant charged too much from the menu price.they charge too much for service and tax is extra..if we paid too hotel then i think no need to charged tax on food.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

Adey, Halifax, NS, Canada.

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Disappointed and dissatisfied. Ni parking at all where they said free parking. I have to kooking for park spot for my rental car.
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is completely unhygienic i would not recommend it to anyone.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Beware the staffs can demand money only to clean your room or will give some other excuse.
Stayed 8 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Nothing like what’s shown on the webpage. I expected a fairly nice hotel for the money, and this was old, rundown, and with blocked pyramid views— nothing like they show in Expedia. In addition, there was no WiFi in the rooms, as advertised. Breakfast was cold (and some of the food left over from an event last night....)
Stayed 1 night in Feb 2019

4/10 Poor

Saif

Disliked: Cleanliness, property conditions & facilities
Not good
Ac not working , services Are bad
Stayed 6 nights in Feb 2019

2/10 Terrible

Amal, Iraq

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse hotel ever. Dirty / old / Muld / dusty /
Stayed 1 night in Nov 2018

4/10 Poor

Teri, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was very friendly, nice and helpful. But the place was so dirty and disgusting. The walls were dirty, the floors were dirty, we had a leak in the bathroom, the shower was so disgusting and I don’t think our room had ever been cleaned. The only good thing was the sheets looked clean. We walked down the stairs instead of taking the little elevator and one entire floor was full of old furniture and maybe they’re doing construction or something but it was kind of a scary scene from a horror film LOL
Stayed 9 nights in Oct 2018

8/10 Good

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities
Pyramid escape
The hotel in location to the Pyramids was amazing. You could see them straight from your window and from the roof top terrace. The hotel itself is very run down but you pay for what you get. The staff are friendly
Stayed 2 nights in Jun 2018

8/10 Good

R, Zambia/USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great view, filthy pool area
I will be staying here again next month, and yes, I’ll keep the reservation. Why? Because the view from my room and from the roof top restaurant is spectacular. The food was also very good. Three of us had a feast, each choosing a combo from the Ramadan menu and then sharing. Amazing! My room was nice enough, though the toilet leaked, so I had to turn off the water to the toilet. The bed was comfortable. However, the pool area is filthy. They need to vacuum everything, and the lounge chairs should be wiped down daily. When you pick up your wet towel at the end of the day, you’ll see how brown and filthy your towel will be. Considering that there is a pool attendant who sits there all day and takes care of the water (mostly clean), this is disgraceful. I’ll be emailing management.
Stayed 2 nights in Jun 2018

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It has good location a good view to the pyramid and good laundry service... Around the chair dust everywhere need more attention about cleaning and the thing we didn't like was We came at 11am and the reception made us pay 200 egp if we want early chick in !! We paid them because we were tierd.. the problem was chicking out on expedia 2:00 pm and the leady on the reciption told us 12 am !!! And with long conversation she allow us to check out at 1:30 PM!!! Recommended for short stay without breakfast!
Stayed 5 nights in Apr 2018

8/10 Good

Jennifer, Atlanta, GA , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and comfortable but with a bad twist
I stayed here for 9 out of the 18 days I was in Egypt. The first 5 was perfect. Great view of pyramids, terrace w/ cafe and pool. Restaurant and cafe staff are excellent. The food delicious. Pool staff very friendly and helpful. The gentleman running the souvenir shop is such a delight. I seemed to have picked up a problem with hotel staff on the day before I left but, they seemed to have a change of heart thankfully and accommodated for me to stay until I had to leave for my late flight. I was a bit offended after being a “somewhat perfect“ guest and they had no problem with me prior to that day. Overall, a pleasant stay.
Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pyramid view & staff are amazing
Staff and pyramid view are amazing , very noisy at night with cars honking . Not sure why the water was turning yelllow when we would let the water run , very weird . It’s a great location , but I would not book this hotel again , since there are others that have better room accommodations as well as cleaniness
Stayed 4 nights in Feb 2018

2/10 Terrible

Bashar, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
The staff is unprofessional... Not trained.. The room is miserable... There was water all over the bathroom floor.. I called the maintenance and nothing happened.. Room smells.. Internet not working.. I order coffee.. It came tastes like bad.. Not recommended
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
no hot water but friendly staff
no hot water but friendly staff and close to the pyramids. You get what you pay for
Stayed 1 night in Aug 2017

8/10 Good

Randa K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great area!!!
It was a great stay but the inside latch was not working.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Carlos Martinez

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ugly hotel, terrible to sleep
The hotel is located in principal street in Giza, the pyramids view is amazing, but you can't to sleep by cars beep all night.

4/10 Poor

Morais, St romain le puy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Personnel sérieux, terrasse très agréable mais vétusté du bâtiment, pas de wifi dans la chambre et petit déjeuner insipide
Stayed 2 nights in Mar 2020
Response from Hotel PM on Mar 17, 2020
Dear Mr. We are sorry to hear that, we are working to improve our services.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi et clim. Chambre ancienne avec Tv si petite mais l’hotel Est proche des pyramides (a 15min a pied). Personnel sympathique. Petit dejeuner très très simple.
Stayed 1 night in Aug 2019

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لا انصح اي شخص للاقامة فيه
Stayed 3 nights in Aug 2019

4/10 Poor

Coraline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Punaises de lit..... attention
Punaises de lit.... super!
Stayed 1 night in Aug 2019

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
تقييمي
كانت معقولة، غرفه نظيفة، سرير مرييح
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Slechtste hotel ooit onvriedelijk personeel en ontbijt trekt op niets
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik ben in de Bali niemand helpt mij ze zeggen je hebt niet betaald ik heb het wel betaald met visa en ik heb mijn bewijs nu is het 00 u en niemand kan mijn helpen
Stayed 1 night in Apr 2019

10/10 Excellent

Khalied

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Every thing was great ,The Staff starting by MS.Walla and Mr.Rami were so nice ,helpful and professional .Hospitality was wonderful ,and every one treated me as a family member ,Hotel is clean ,in a wonderful place overlooking the Pyramids and Am so grateful and happy to repeat my stay there and advice my clients and friends to give it a go there .Thank you
Stayed 1 night in Mar 2019

6/10 Okay

Ahmed

Stayed 1 night in Feb 2019

4/10 Poor

Islam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in Aug 2018

4/10 Poor

Hebaallah

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Amro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
اقل من نجمة
المبنى قديم جدا ويحتاج إلى بعض التجديدات مثل أعمال الطلاء وتجديد الأثاث وكذلك بركة السباحة خير نظيفه المبنى منخفض المستوى ولا يرقى إلى نجمة واحدة
Stayed 1 night in Aug 2018

4/10 Poor

Hebaallah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Alois, Basel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Billig, aber das hat Gründe
das Hotel ist streng muslimisch. es liegt in einer Umgebung, deren Leben ebefalls stark an die Religion gebunden ist. Es ist alt und einiges funktioniert nicht. WiFi nur in der Lobby, Lifte sind... na ja, Gottvertrauen ist da nötig. Die Better sind soweit sauber, aber beim Rest des Zimmers und des Bades würde (ja würde) auch intensives Putzen kaum helfen. Kairos Verkehr ist gewöhnungsbedürftig. Jeder hupt jederzeit und aus jeglichen Gründen. Da wäre Schallisolation der Zimmer wünschenswert. Aber die ist so schlecht, als würde man bei offenem Fenster schlafen. Zum Positiven: die Kerncrew des Hotels reisst sich ein Bein aus. Sie sind sehr hilfsbereit und freundlich.
Stayed 5 nights in Jun 2018

2/10 Terrible

Missy, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST "HOTEL" EVER
I can't believe that this so called "hotel" is allowed to exist. I would seriously not recommend this place to my worst enemy!! It is really ugly, filthy and horrible! It looks like it hasn't been cleaned in 30 years. The staff is really unproffesional and rude. No service at all. The room was horrible, filthy and had bed bugs!!!!!!!!!!! I got bitten and have red marks all over my legs and feet. I asked for my money back but did not get it. The window in the room was so thin it felt like "sleeping" in the street with cars honking all night and day. The pictures are misleading, really dodgy. DO NOT BOOK THIS "HOTEL"
Stayed 11 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schlecht Hotel...mit 0 sauber keit. 0 Zustan.
Keine sauber keit und sehr alt mit sehr schlecht zustand. Und sehr gefirlich für die Gesundheit....l.g
Stayed 3 nights in Feb 2018

6/10 Okay

Hassan

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, room comfort