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Overview of Neelam's The Grand Hotel Goa

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Guest reviews

3.5 / 5Good
68 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Highlights

Popular LocationCalangute Market12 min walk
Popular LocationCalangute Beach7 min drive
Popular LocationTitos Lane10 min drive
AirportGoa (GOI-Dabolim)64 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Premium Suite Room

    Premium Suite Room

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 Double Bed
    Show details
  • Pool View Deluxe Room

    Pool View Deluxe Room

    Room amenities

    • 275 sq ft
    • Sleeps 3
    • 2 Double Beds OR 1 Double Bed
    Show details
  • Deluxe Room

    Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    Show details
  • Family Suite

    Family Suite

    Room amenities

    • Sleeps 2
    • 1 Twin Bed
    Show details

About this area

Calangute

Located in Calangute, Neelam's The Grand Hotel Goa is in the entertainment district and near the beach. Shoppers can check out Saturday Night Market, while everyone can enjoy the natural beauty of Calangute Beach and Baga Beach.

Popular Location

What's nearby

  • Calangute Market - 12 min walk
  • Calangute Beach - 7 min drive
  • Baga Beach - 9 min drive
  • Candolim Beach - 9 min drive
  • Titos Lane - 10 min drive

Getting around

  • Thivim Station - 36 min drive
  • Goa (GOI-Dabolim) - 64 min drive

Restaurants

  • Onsite dining venue – Serves breakfast and lunch daily. Kids' menu available.
  • Sports Bar – Restaurant with a bar. Open daily.
  • Coffee Shop – Open daily. Open 24 hours.

About this property

Neelam's The Grand Hotel Goa

4-star spa resort near Calangute Beach
2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a swim-up bar. All 150 rooms offer free WiFi, balconies, and LCD TVs with satellite channels. Guests will also find room service, premium bedding, and coffee makers.
Neelam's The Grand Hotel Goa offers 150 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Calangute resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Prakriti has massage/treatment rooms. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including Ayurvedic.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free valet parking
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service

Food and drink

Breakfast available for a fee daily
2 restaurants and 1 coffee shop/café
2 bars/lounges and 1 swim-up bar
Room service available
Coffee/tea in common area(s)

Things to do

Billiards/pool table
Children's pool
Full-service spa
Health club
Outdoor pool
Shopping
Spa tub
Steam room
Yoga classes

Family friendly

Children's pool
Dry cleaning service
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
Hindi

Business services

1 meeting room
Business center
Conference space

Outdoors

Garden
Pool umbrellas
Terrace

Spa

Ayurvedic treatments
Massage/treatment rooms
Spa tub

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500 per stay.
  • Cribs (infant beds) are not available.

Payment types accepted at this property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2800
  • Christmas Eve (24 December) Gala Dinner per child: INR 1900 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3200
  • New Year's Eve (31 December) Gala Dinner per child: INR 2100 (from 6 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: INR 1500 (subject to availability)
  • Late check-out fee: INR 1500 (subject to availability)
  • Rollaway bed fee: INR 1500 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Neelam's Grand Goa
  • Neelam's The Goa Calangute
  • Neelam's Grand Hotel Goa
  • Neelam's Grand Hotel Goa Calangute
  • Neelam's The Grand Hotel Goa Resort
  • Neelam's The Grand Hotel Goa Calangute
  • Neelam's The Grand Hotel Goa Resort Calangute
All reviews

Frequently asked questions

Guest reviews

3.5
5 - Excellent
12
4 - Good
31
3 - Okay
12
2 - Mediocre
8
1 - Poor
5
3.7
Cleanliness
3.5
Service and Staff
3.6
Property condition

2/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Feb 2019

    2/5

    • Disliked: Staff & service

    Poor stay,

    I arrived at around 2am, there was no one at the reception for my checking as the hotel manger on duty was asleep on the sofas, his colleagues tried to wake him and he told them to go away even though he seen me stood at the desk, then eventually he got up to check me in after some time. The pool was really dirt it looked like it was full of oil you could not see the bottom of the pool, room service food was always cold and of poor quality which often left me with an upset stomach. The lamp in my room was not working, the air conditioner was also not working for the first 4 days. There was no swim up bar in the pool as advertised, breakfast buffet room was too smokey to sit in. I would not stay here again and I would not recommend it. I added my friend onto the booking and discussed this several times with Expedia who confirmed my friend had been accepted to the room booking by the hotel, however when myself and friend Reyes to enter the hotel she was told she was not allowed in, I explained to the manager that this hotel had confirmed that she was able to stay and had proof, despite showing several emails from the hotel and Expedia the manager refused to let her enter, this problem went on for around an hour and again I had to call Expedia and tomallow them both to discuss the problem I was having. Eventually the manager aloud my guest to stay, he was rude and really hard to reason with. Wifi reuquires a pass word at least every 7 hours so you have to go back and forth.

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Its a ok hotel for the price . Not a good .

    I had a very bad experience. The food was bad . They chef was stupid i asked him fried fish he gave me fish with lots of red mirchi powder in it. I don't know what he was thinking. The staff were stupid. The room was wrongly alotted to me i had to run here and there to get it rectified. Wrong property. Wrong price. Wrong place. Wrong food.