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Reviews of Graduate Cambridge

4 out of 5
Graduate Cambridge
Granta Place Mill Lane, Cambridge, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 439 reviews" "
Rating 8 - Good. 91 out of 439 reviews" "
Rating 6 - Okay. 46 out of 439 reviews" "
Rating 4 - Poor. 22 out of 439 reviews" "
Rating 2 - Terrible. 9 out of 439 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great staff, comfortable and enjoyable
Stayed 2 nights in May 2024
Response from Aleksander on May 22, 2024
Thanks Karen for 5/5, much appreciated!

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Graduate Cambridge is within an easy walk of central Cambridge and all it has to offer. Onsite parking with ev chargers is convenient if a little pricey but hey, it’s central. Rooms are great, staff are customer focused. You get what you pay for and it’s worth it
Stayed 1 night in May 2024
Response from Aleksander on May 22, 2024
Thanks Graham for 5/5, much appreciated!

6/10 Okay

David

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Insufficient staff to cope with sunshine and outside seating area especially as bar staff inside refused to serve people outside
Stayed 1 night in May 2024
Response from Aleksander on May 22, 2024
Hi David Thank you for your feedback. I hope we will see you again.

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent 2 night stay. The staff were, on the whole, outstanding, friendly and very helpful. The bar staff were great, happy to prepare cocktails on request, attentive etc. The reception staff were helpful and arranged taxis etc My only negative was for a 2 night stay the tea, coffee, water & biscuits were not replenished after the first night- a little thing but would be good for 5 stars
Stayed 2 nights in Apr 2024
Response from Aleksander on May 22, 2024
Hi Sarah Thank you for your feedback. I hope we will see you again.

10/10 Excellent

Jonathan, Westminster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel: Smart, modern, comfortable, well equipped, well maintained, delightful staff, close to all city centre attractions.
Stayed 3 nights in Apr 2024
Response from Aleksander on May 22, 2024
Hi Jonathan, Thank you for your feedback. I hope we will see you again.

8/10 Good

Jana

Stayed 1 night in Apr 2024
Response from Aleksander on May 22, 2024
Thanks Jena for 4/5, much appreciated!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aleksander on May 22, 2024
Hi Andrew, Thank you for your feedback. I hope we will see you again.

6/10 Okay

George

Traveled with partner
The accommodation wasn’t outstanding in any way the restaurant food was on a par with a chain restaurant and lacked finesse. The breakfast left a lot to be desired, whilst it was a buffet style affair the food was left too long under heat lamps and the bacon in particular was inedible and hard. The car park was charged for at a rate of £25 per night , and gratuities were added to the restaurant bill, although I had given a tip already. In all not a plaid re-visit.
Stayed 1 night in Apr 2024
Response from Aleksander on May 22, 2024
Hi George, Thank you for your feedback. I hope we will see you again.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very welcoming and helpful. ( Shout out to Pradeep! ) Nice lounge/bar area, good vibe. Super convenient for the city centre. Plenty of parking. Room slightly small for the style of furnishing.
Stayed 1 night in Mar 2024
Response from Chris on Apr 6, 2024
Thanks for the 5/5 review Joanna, and for your kind comments about the tea,.We hope to see you again soon.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and staff. Walk everywhere. Punting launch 100 feet away. Little St Maty.’s Lane and Church eonderful.
Stayed 3 nights in Mar 2024
Response from Chris on Apr 5, 2024
Thank you for the 5 Star review William, we really are fortunate with our location. See you again soon.

8/10 Good

Malcolm

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location and wonderful view
Stayed 1 night in Apr 2024
Response from Chris on Apr 5, 2024
Thanks Malcolm, delighted you had a wonderful stay. See you again soon.

10/10 Excellent

Elise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the graduate, would definitely recommend and stay again if I was to go back to Cambridge! The bed was very comfy, the pool was a little small especially if there are a few guests. We didn't try the breakfast but went out to try the bakeries and market stalls which were really delicious :)
Stayed 1 night in Mar 2024
Response from Aleksander on Apr 2, 2024
Thanks Elise for 5/5 , much appreciated!

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aleksander on Apr 2, 2024
Thanks, Gabriel for 5/5, much appreciated!

8/10 Good

Adedayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly hidden away, ..yet on the river Homely feel and excellent decor Attentive staff Excellent restaurant, with prompt service Adequate parking with multiple EV charging points (bring own cable) a little pricey, but probably worth it
Stayed 1 night in Mar 2024
Response from AHermoso on Mar 21, 2024
Hi Adedayo, thanks a lot for your review. We are really pleased to see that you had a great stay and felt right at home at the Graduate. We look forward very much to having the pleasure of your company with us again really soon! Warmest regards,

4/10 Poor

Irene

Traveled with family
Disliked: Staff & service
No warmth from staff. Very clinical and matter of fact. Overrated in my view
Stayed 1 night in Mar 2024
Response from Aleksander on Mar 17, 2024
Thank you for your feedback. I hope we will see you again.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aleksander on Mar 17, 2024
Thank you for your feedback and your 5. I hope we will see you again.

10/10 Excellent

Tingting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Room was on the smaller side, but the decor and atmosphere was perfect! Very classy and beautiful lobby and bar area with a great view. The city was very walkable and the hotels location was very accessible. 10/10!
Stayed 2 nights in Mar 2024
Response from Aleksander on Mar 17, 2024
Thank you for your feedback and your 5. I hope we will see you again.

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cozy atmosphere.
Stayed 1 night in Mar 2024
Response from Aleksander on Mar 14, 2024
Thank you for your feedback and your 5. I hope we will see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Excellent location, delicious breakfast, comfortable bed, helpful reception staff, and freely given (not-having-to-beg for) housekeeping service.
Stayed 2 nights in Feb 2024
Response from Aleksander on Mar 14, 2024
Thank you for your feedback and your 10. I hope we will see you again.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic position. Lovely staff particularly Luca. Amazing decor/building. Unsatisfactory breakfast-porridge wasnt good. Picture of view from room on website wasn’t accurate. Overall would recommend it.
Stayed 1 night in Feb 2024
Response from Aleksander on Mar 14, 2024
Thank you for your feedback and your 5 I hope we will see you again.

10/10 Excellent

Wen-Ta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By river Cam
Lovely hotel by the river cam! Had river view upper floor room with balcony. Definitely worth it! Convenient self parking (self pay).
Stayed 1 night in Feb 2024
Response from Aleksander on Feb 18, 2024
Thank you for your feedback and your 10. I hope we will see you again.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel!
Hotel is lovely & location can’t be beaten. Fabulous bar!
Stayed 1 night in Feb 2024
Response from Aleksander on Feb 18, 2024
Thank you for your feedback and your 10. I hope we will see you again.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Lovely bar and bar staff go above and beyond.
Stayed 1 night in Feb 2024
Response from Aleksander on Feb 4, 2024
Thank you for your feedback and your 5. I hope we will see you again.

10/10 Excellent

Chung Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Friendly staff. Great location. Near to all key tourist spots. Convenient parking. Tasty breakfast.
Stayed 2 nights in Jan 2024
Response from Aleksander on Feb 4, 2024
Thank you for your feedback and your 10. I hope we will see you again.

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The hotel and staff never disappoint, Pradeep on reception went above and beyond to accommodate us, as did Veronica, the breakfast is delicious and we ate in hotel that evening which l would recommend, we were served by Hathia who was so friendly nothing was too much trouble, the hotel is walking distance to town, pool and gym, free bike use, the beds and pillows are super comfy, we will be back again for sure!
Stayed 1 night in Jan 2024
Response from Aleksander on Jan 30, 2024
Thank you for your feedback your 10 and the lovely pictures. I hope we will see you again.

10/10 Excellent

Michael

Traveled with partner
Beautiful interior with a cosy relaxed feel. Bed was super comfy.
Stayed 1 night in Jan 2024
Response from Aleksander on Jan 30, 2024
Thank you for your feedback and your 5. I hope we will see you again.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aleksander on Jan 30, 2024
Thank you for your feedback and your 5. I hope we will see you again.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff.
Very friendly and helpful staff. Lovely hotel and room. Thank you all.
Stayed 1 night in Jan 2024
Response from Aleksander on Jan 30, 2024
Thank you for your feedback and your 10. I hope we will see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambridge city centre
Great location and nice hotel
Stayed 1 night in Dec 2023
Response from Aleksander on Jan 21, 2024
Thank you for your feedback. I hope we will see you again.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Aleksander on Jan 21, 2024
Thank you for your feedback and your 10. I hope we will see you again.

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality rooms, fittings and fixtures. Good housekeeping and reception. The evening dining reminded me of school dinners, certainly below the standard I expected and was charged for. Iate out everyother evening. Perhaps there was a reason we were the only diners that night.
Stayed 3 nights in Dec 2023
Response from Aleksander on Jan 21, 2024
Thank you for your feedback. I hope we will see you again.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Aleksander on Dec 21, 2023
Thank you for your feedback and your 4. I hope we will see you again.

10/10 Excellent

Graham

Stayed 1 night in Dec 2023
Response from Aleksander on Jan 21, 2024
Thank you for your feedback and your 5. I hope we will see you again.

6/10 Okay

Simon

Traveled with partner
Liked: Amenities, property conditions & facilities
Noise from hotel functions late at night disturbed sleep. Shame as aside from that this is a wonderful hotels
Stayed 1 night in Dec 2023
Response from Aleksander on Dec 16, 2023
Thank you for your feedback. I hope we will see you again.

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from Aleksander on Dec 16, 2023
Thank you for your feedback and your 10. I hope we will see you again.

10/10 Excellent

Paul

Stayed 1 night in Dec 2023
Response from Aleksander on Dec 16, 2023
Thank you for your feedback and your 10. I hope we will see you again.

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous venue, well located for central Cambridge.
Stayed 1 night in Nov 2023
Response from Aleksander on Dec 16, 2023
Thank you for your feedback and your 10. I hope we will see you again.

10/10 Excellent

Brian

Stayed 1 night in Nov 2023
Response from Aleksander on Dec 21, 2023
Thank you for your feedback and your 5. I hope we will see you again.

8/10 Good

Wayne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two night stay. Room overlooking the river, facilities great and stones throw in to town. Only negative is the parking fee which is £25/ day not stay!
Stayed 2 nights in Nov 2023
Response from Aleksander on Nov 28, 2023
Thank you for your feedback and your 4. I hope we will see you again.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, cozy hotel just on the edge of downtown Cambridge. Would definitely stay again if we make it back.
Stayed 2 nights in Nov 2023
Response from Aleksander on Nov 28, 2023
Thank you for your 5. I hope we will see you again.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Amazing hotel. Only comments would be noisy fridge and pipe work - so bring ear plug, and air con didn’t work. But don’t let this distract from an otherwise fantastic location and setting. One earmarked for the future
Stayed 1 night in Nov 2023
Response from Chris on Nov 22, 2023
Thank you Mark for your review. We will certainly look in to the noise that you have mentioned.Delighted to read that overall you had a great stay.We hope to welcome you back soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Aleksander on Nov 20, 2023
Thank you for your 10. I hope we will see you again.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
An incredible break away, we loved it and could not fault anything!
Stayed 2 nights in Nov 2023
Response from Aleksander on Nov 20, 2023
Thank you for your 10. I hope we will see you again.

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Aleksander on Nov 20, 2023
Thank you for your 10. I hope we will see you again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambridge
Excellent location and view onto river. Cold rooms and do not heat up very well. Overall really nice.
Stayed 1 night in Nov 2023
Response from Aleksander on Nov 20, 2023
Thank you for your 10. I hope we will see you again.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Aleksander on Nov 20, 2023
Thank you for your 10. I hope we will see you again.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointed in the room
Stayed 1 night in Nov 2023
Response from Aleksander on Nov 20, 2023
Thank you for your feedback. I hope we will see you again.

10/10 Excellent

Rochelle

Stayed 2 nights in Nov 2023
Response from Aleksander on Dec 16, 2023
Thank you for your feedback and your 5. I hope we will see you again.

10/10 Excellent

Stephen, Braintree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel - great staff and rooms
Stayed 1 night in Nov 2023
Response from Aleksander on Nov 20, 2023
Thank you for your 5. I hope we will see you again.

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent; the staff responsive and courteous, the room comfortable and clean, the food delicious and the overall decor was cozy.
Stayed 2 nights in Oct 2023
Response from Aleksander on Nov 20, 2023
Thank you for your 5. I hope we will see you again.