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Reviews of Ramada by Wyndham Cambridge

3.5 out of 5
Ramada by Wyndham Cambridge
Extra Services A14M11 Boxworth, Cambridge, England

Reviews

7.2

Good

Rating 10 - Excellent. 228 out of 1005 reviews" "
Rating 8 - Good. 364 out of 1005 reviews" "
Rating 6 - Okay. 229 out of 1005 reviews" "
Rating 4 - Poor. 112 out of 1005 reviews" "
Rating 2 - Terrible. 72 out of 1005 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Arnab

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly, the property is no way close to the images shown. It's shabby, dirty and rooms were a hot furnace even at temperatures of 15 degree C. We had booked for 2 nights, couldn't sleep the 1st night and due to the shabby state, felt sick as well. However, on complaining, the staff at reception (Josh) apologised and agreed for a full refund, so we checked out of the hotel after 1st day of stay. However, i have been following up with the manager Louise as per suggested email by josh and there is no reply or response about the refund. Please refund my money and improve the state of the hotel.

8/10 Good

Barry

Stayed 1 night in Apr 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
A comfortable stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff we’re really helpful and helped us sort out the meal deals, comfortable bed and lovely and quiet, never stayed In service hotel before but will definitely be going to this one again
Stayed 1 night in Apr 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but advertised as a ‘full’ breakfast that turned out to be continental (extra charge for a bacon roll)
Stayed 1 night in Apr 2024

8/10 Good

Margaret

Traveled with family
Suited our purpose
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception staff. Jamie and Richard were excellent both on check-in and shortly afterwards answering several questions and taking actions as appropriate in response to them in a very prompt courteous and professional manner. Overall, they represented Ramada extremely well.
Stayed 1 night in Apr 2024

6/10 Okay

Dr Tariq

Liked: Staff & service
Disliked: Property conditions & facilities
Not comfortable
Stayed 1 night in Apr 2024

4/10 Poor

Simeon

Dirty rundown facilities (i.e room)
Stayed 1 night in Apr 2024

10/10 Excellent

william

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease access everything to hand and the price was right, i have stayed in many lodge's but this is the best for service and access
Stayed 2 nights in Mar 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful,They couldn't do enough for us. Would definitely stay there again
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan, Airdrie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Satya, Sheffield

Stayed 3 nights in Mar 2024

6/10 Okay

Tracy

Liked: Property conditions & facilities
Parking is a lottery - and who likes to leave their car at the other end of a public car park when they're staying overnight!
Stayed 2 nights in Mar 2024

8/10 Good

Leonard

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and reasonably priced for a bit dated room(noticed under and around beds needed a good vacuum after checking we hadnt left anything behind).
Stayed 1 night in Mar 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
our bedroom 206 decor was rather tired
Stayed 3 nights in Mar 2024

2/10 Terrible

Kethia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place has not been properly maintained. The vents in the ceiling were filled with dust, the paint or wallpaper on the walls were coming off, and the bathroom was filled with grime around the sink and in the shower tall. I couldn't stay in there at all due to how unkept it was. I asked for a refund due to leaving on site and have yet to receive it. This place is not meant for an extended stay.
Stayed 8 nights in Feb 2024

2/10 Terrible

nathaniel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our first impression was watching a teenager vomit in the hallway as we made our way to our room. Tje vomit and the smell remained there for days despite bringing it to the attention of the front desk daily. The hotel itself is in a sad state of disrepair and unclean.
Stayed 3 nights in Feb 2024

2/10 Terrible

Ryan

Stayed 1 night in Feb 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
Lights in room didn’t turn on form switch, bedside lamp hanging off wall by wires and on a two night stay room not serviced. Apparently rooms are serviced every few days if you stay more than one when I enquired. Spoke to staff members who simply apologised but seemed quite frighteningly unaware of the seriousness of the issues particularly a light hanging off the wall!
Stayed 2 nights in Feb 2024

6/10 Okay

rob

Business traveler
Stayed 2 nights in Jan 2024

8/10 Good

Megh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Hasan

Stayed 1 night in Jan 2024

8/10 Good

Karen

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Value for money
Basic but had everything we needed. The shower head and cubicle cojld do with a deep clean as were mouldy but water pressure and temperature was still good. Seemed to be dogs barking for most of the night...unsure if they were also guests or outside of the hotel butnkept setting our dog off which resulted in 4 tired people this morning
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality for price
Only one night but staff friendly and polite. Comfortable room and bed good facilities
Stayed 1 night in Jan 2024

6/10 Okay

Craig

Business traveler
Disliked: Amenities, property conditions & facilities
Decent service station stop but tired and needs a proper refurb to be anything more than this
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness
Stopover on the motorway. Clean no frills . Food outlets to grab something to eat ,sleep and continue with travelling in the morning after driving for seven hours
Stayed 1 night in Jan 2024

10/10 Excellent

Tyrone

Stayed 1 night in Jan 2024

4/10 Poor

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, great value for money
Great variety of available food near by. Great value for money. Only downside was not provided enough towels, cups or milk for a family of 4 but was rectified when requested.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
2 night stay
Two night stay. Hotel was ok but a little tired. Hook in bathroom was hanging off the door. Hairdryer not working. Body wash in shower was empty when we arrived. Not enough cups for 3 of us and no glasses in the room. Reception provided glasses and cups when we asked.
Stayed 2 nights in Dec 2023

8/10 Good

Tracey

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and good value for money. Unfortunately my stay was spoiled by the fire alarm going off during the evening and again early in the morning. There was an ironing board but no iron strangely enough. But otherwise it was fine.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Stayed 1 night in Dec 2023

6/10 Okay

Shreya

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

M

Business traveler
Adequate
Basic hotel, for the traveller. Not designed or in the right place for more than one night stay. Hotel based within the Cambridge Services area. I don't think I have stayed in a Ramada Hotel before, I thought it may be if better quality but it served my requirements for the night. Breakfast was very basic overdone bacon. Had to ask for everything. No bread out and when asking only had brown.Coffee machine broken. No cutlery on table. Breakfast not worth £11. I would have had a better deal getting a McDonald's from next door.
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the night
Really nice staff , very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambridge visit
Great location for visiting Cambridge , reasonably priced and staff were great
Stayed 3 nights in Dec 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Stayed two nights on business. It was convenient both for travel and food. Will stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Jane

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
The mattress was creaky and soft, probably an old sprung type. The rest of the stay was just what we needed as a quick pitstop
Stayed 1 night in Dec 2023

6/10 Okay

Curtis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Ageing decor in rooms and cleanliness an issue
Booked two rooms for a family stay. Both had minor cleanliness issues and were showing signs of age. One room had faulty air conditioning and was too cold. For a Cambridge stay, it was cheap, but I would have expected the basics to have been done better.
Stayed 1 night in Nov 2023

8/10 Good

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed for the night.
Very comfortable stay. Clean and tidy. Good breakfast option.
Stayed 1 night in Nov 2023

2/10 Terrible

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Jimmy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was really cold asked to move but said could not and did not know how to turn heating on better so slept the night in my warm jacket and had socks on food was ok but very expensive would not book again
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff
Stayed 1 night in Nov 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
All was very good, only stayed overnight. Nice comfortable stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Carole-Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Nov 2023

8/10 Good

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Susan

Traveled with group
Disliked: Staff & service
Rooms were not cleaned, beds not made during our stay. Told by receptionist this was normal. Not in any hotel I have stayed in , UK and worldwide and I was a tour manager ! Utter nonsense. Fire alarm at midnight, no one in 24 hour reception? Caused by guest smoking in non smoking room. Receptionist appeared at same time as fire brigade to inform guests it was a false alarm saying that it was more important to tell the guests in non smoking room to stub out their cigarettes first……. Very unimpressed guests in nightwear and coats - some hotels offer refund for disturbed night’s sleep. Not this one!
Stayed 2 nights in Oct 2023

8/10 Good

mark

Stayed 1 night in Nov 2023