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Reviews of Warwick Hall

3.5 out of 5
Warwick Hall
Warwick-on-Eden, Carlisle, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 159 reviews" "
Rating 8 - Good. 38 out of 159 reviews" "
Rating 6 - Okay. 10 out of 159 reviews" "
Rating 4 - Poor. 3 out of 159 reviews" "
Rating 2 - Terrible. 3 out of 159 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pieter, Weston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful spot with amazing views and welcoming hospitality. We will be back!
Stayed 2 nights in Apr 2024

2/10 Terrible

N

Stayed 1 night in Oct 2023
Response from Val on Oct 17, 2023
Oh dear - I'm so sorry you didn't enjoy your stay with us.Kind regardsWarwick Hall

8/10 Good

Verified traveler

Excellent
Stayed 1 night in Sep 2023
Response from Val on Oct 2, 2023
How very kind of you to give us an excellent review. I'm so pleased your enjoyed your stay with us.Kind regardsWarwick Hall

10/10 Excellent

DK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Val on Oct 2, 2023
Thank you for taking the time to send in such a kind review. Do come again!!Kind regardsWarwick Hall

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Keep in mind the entire town closes on Sunday. The setting of this hotel is beautiful.
Stayed 1 night in Sep 2023
Response from Val on Sep 24, 2023
The cathedral in Carlisle is well worth a visit - and on Sundays, wonderful music. The local restaurants do excellent Sunday roast lunches - you'll think you've stepped back in time if you go to church first, then Sunday lunch, with a good walk to follow. Take the children to experience what Sundays used to be.Kind regardsWarwick Hall

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Val on Sep 2, 2023
Thank you for your generous review. Do come again!Kind regarsWarwick Hall

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely and relaxed place to stay. Fab location, nice room, helpful staff and great food. Shame to have to leave really.
Stayed 2 nights in Aug 2023
Response from Val on Sep 24, 2023
How nice of you to give us such a kind review. Do come again!Kind regardsWarwick Hall

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Great stay and very welcoming. Lovely river and garden views. Comfortable rooms, beds and bedding. Wish we had booked more nights
Stayed 1 night in Aug 2023
Response from Val on Sep 2, 2023
Thank you for your generous review. Do come again!Kind regarsWarwick Hall

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant experience
Upon arrival, the owner told is that she had no reservation for our room and that the room was already given to someone else. The owner was not very friendly, helpful, or apologetic about the situation. But then, we were offered another bigger room, which we had to pay right away per CC. Then, we were shocked how old and outdated our room was: dirty and ripped items (see photo), no running warm water to take a shower, and internet was very slow and only intermittently working. After confronting the owner about this, we were told that this is to be expected at a B&B, and that this would not be a problem for her since we probably would never return to her hotel. Overall, not a very pleasant experience.
Photo of one of our table lamp. Note the bug crawling on the inside.
Stayed 1 night in Aug 2023
Response from Val on Aug 14, 2023
I don't think we're the right place for you.Kind regardsWarwick Hall

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Val on Sep 2, 2023
Thank you for your generous review. Do come again!Kind regarsWarwick Hall

8/10 Good

Tuula

Stayed 2 nights in Jul 2023
Response from Val on Jul 17, 2023
Thank you for taking the trouble to give us a kind review. I hope we'll see you again one day.Kind regardsWarwick Hall

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable room. Incredible service. Delicious breakfast. Beautiful parklands/trails surrounding the property. Kids were welcome. Very nice other guests - of which, a few told us they’re repeat visitors.
Stayed 1 night in Jul 2023
Response from Val on Jul 8, 2023
How nice of you to take the trouble to write such a kind review. We'll look forward to seeing you again.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand country life!
Loved this stay in a grand country house. The views are amazing and the country walks available are amazing. The room (suite) was enormous and well supplied. Val, owner and host, was in attendance and available. Nothing was too much trouble - plus a great breakfast!! Roll on summer!
The river view from my window along with some binoculars to view the wildlife.
Stayed 1 night in Mar 2023
Response from Warwick_Hall on Mar 27, 2023
Thank you for taking the time to leave us such a wonderful review. So glad that you thoroughly enjoyed your stay with us. We hope to see you again! Kind Regards.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and very nice room. Staff were all very friendly
Stayed 1 night in Feb 2023
Response from Warwick_Hall on Mar 24, 2023
Thank you for taking the time to leave us a review. We are so glad that you liked what Warwick Hall has to offer. I will pass on your kind words to the team. Kind Regards.

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Andrew

Stayed 1 night in Dec 2022
Response from Val on Dec 25, 2022
Thank you for your kind review. I hope we'll see you again one day

8/10 Good

Freda and Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Good food though service a little slow. Facilities comfortable and spacious, if a little dated.
Stayed 1 night in Oct 2022
Response from Val on Oct 31, 2022
Thank you for taking the time to send in this review. Do come againKind regardsWarwick Hall

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with lovely staff. It reminded me of how lovely a stay in these old stately homes can be and it really was all due to the fantastic staff.
Stayed 1 night in Oct 2022
Response from Val on Oct 7, 2022
How nice of you! Very many thanks!

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2022
Response from Val on Aug 24, 2022
Thanks for taking the trouble - I hope we'll see you again one day.Kind regardsWarwick Hall

10/10 Excellent

Steven, Seattle

Stayed 1 night in Jun 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned traditional courtesy and comfort
We picked this hotel for location and distance from start point near Mallaig with next stop in Derby Peaks. Beautiful setting and ‘old fashioned’ traditional comfort and service, in huge grounds on the banks of the Eden. Sadly the hot water was discombobulated on the day of our stay, which we were warned of but chose to go ahead anyway. Our nice bottle of wine at dinner was taken off our bill, which was a nice gesture. Would happily have stayed longer, and would stay again. Produce from the walled garden is amazing.
Stayed 1 night in Jul 2022
Response from Val on Aug 4, 2022
So kind! And such a good sport about the hot water. (Working nicely now, you'll be pleased to hear. New pump). Very many thanks indeed.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of old-fashioned luxury
Real old-world luxury. A beautiful house, well looked-after, and with very good staff
Stayed 1 night in Jul 2022
Response from Val on Jul 22, 2022
How kind of you! We do try hard, so it's lovely to get such a good review. We'll look forward to seeing you again - you'll be very welcome!

2/10 Terrible

Nicole

Stayed 1 night in Jul 2022
Response from Val on Jul 20, 2022
I'm sorry you didn't enjoy your visit to Warwick Hall. Kind regards Warwick Hall

8/10 Good

Kathleen

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Rigid rules about breakfast and dinner - must select time slot and dishes we’ll in advance. No hair conditioner was supplied. Expensive for what you get. This is a hotel that excuses it’s missteps by pretending to be a b&b. The setting and grounds are beautiful.
Stayed 1 night in Jun 2022
Response from Val on Jul 5, 2022
Thank you for taking the time to write. Kind regards Warwick Hall

8/10 Good

jamil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Val on Jul 20, 2022
I'm pleased you had a good stay with us. Kind regards Warwick Hall

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful period house and grounds with wonderful views , romantic gorgeous walled garden and river walks. Lovely friendly staff and my dog totally welcomed.
Stayed 1 night in Jun 2022
Response from Val on Jun 25, 2022
Many thanks for your generous review - do come again!

10/10 Excellent

Diane H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idyllic setting with walking trails along the river eden, this unpretentious grand old house with friendly staff and spacious rooms provided a relaxing retreat from modern day toils.
Stayed 2 nights in Jun 2022
Response from Val on Jun 21, 2022
So nice of you - very many thanks

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and very comfortable
Stayed 2 nights in Jun 2022
Response from Val on Jun 14, 2022
So pleased you enjoyed your visit to Warwick Hall. Thank you for taking the trouble to send in such a nice review Kind regards Warwick Hall

8/10 Good

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely stop over
Take a walk along the river to the walled garden, very tranquil and homely. Lovely owners who are very welcoming and Rubarb the dog ensures we are all being looked after. Fantastic stop over, thank you
Stayed 1 night in May 2022
Response from Val on Jun 14, 2022
So pleased you enjoyed your visit to Warwick Hall. Thank you for taking the trouble to send in such a nice review Kind regards

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable time at this unique property. Beautiful grounds and unique building.
Stayed 1 night in May 2022
Response from Val on Jun 14, 2022
Thank you for this - so pleased you've seen the point of what we do. Kind regards

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds
Our stay here was even better than expected; we were delayed on the M6 and the owner was very accommodating including taking our dinner order over the phone We were upgraded to the River suite, which felt like we were staying in our own Georgian flat with a beautiful view - the lounge and kitchen area made for a comfortable stay and easier with our dog, it was quiet and peaceful, with a comfortable bed and lovely powerfull shower. All the meals were delicious and the public rooms had a calm, relaxed atmosphere. We went for a nice long dog walk along the river after checkout before setting off, which we'd definitely recommend during your stay.
Stayed 1 night in Apr 2022
Response from Val on Apr 25, 2022
I'm so pleased you enjoyed your visit to us. Thank you for taking the time to write such a nice review - very kind of you. Do come again!

10/10 Excellent

Hazel

Stayed 1 night in Apr 2022
Response from Val on Apr 12, 2022
How very kind. Many thanks! Kind regards Warwick Hall

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Val on Mar 8, 2022
How very kind! I'm so pleased you found everything to your taste. Kind regards

6/10 Okay

Rodney

Traveled with partner
Disliked: Property conditions & facilities
Property was in need of some renovation. Furnishings in room were old and worn. Limited menu in the dining room and very expensive wine list. On the plus side excellent location and lovely river walk
Stayed 1 night in Feb 2022
Response from Val on Feb 16, 2022
Next time try the Fleece at Rulehome - all done up recently - and very good food. I hope this helps

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a lovely setting, there is a nice walk along the river straight from the hotel. We stayed in the river suite, which was cosy with a log fire, had a pretty view and great amenities. The breakfast was delicious and staff were lovely.
Stayed 2 nights in Dec 2021
Response from Val on Dec 14, 2021
Thank you for much for your kind review. I'm glad you enjoyed your visit. Kind regards

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful self contained suite with beautiful views - perfect with a dog - able to build our own open fire if we wished - the dog welcome everywhere - lovely river walk and walled garden - delicious meal with efficient but very friendly service.
Our suite lounge
View from the restaurant
On a walk
Stayed 1 night in Nov 2021
Response from Val on Dec 14, 2021
Thank you for taking the trouble to write such a nice review. I hope you'll get a chance to come again. Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Val on Sep 20, 2021
How very kind of you to take the trouble to review your stay with us. I'm so pleased you were happy with what you found. Kind regards

10/10 Excellent

m j, Sale

Stayed 1 night in Sep 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Good points: Lovely building in a nice setting.The service and food were very good. Not so good: After going to check in we had to go from the main building outside to access another part of the building for our room up many steps. Not very convenient if the weather is bad or you are not good at climbing stairs! The room was very large and had a nice arrangement of flowers from the garden to make the room feel homely. Over all a very pleasant stay.
Stayed 1 night in Sep 2021
Response from Val on Sep 14, 2021
I can't argue - we don't suit anyone who has issues with stairs. But I'm pleased you liked your room - and I'm pleased you appreciated our food, which I think is exceptional. I don't know what to say, except we try to be clear about what we are - we need you to be clear about what suits. Kind regards Warwick Hall

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
One night stop
Good Points. Nice old country house with good views. Food and service is very good. Not so good if your not too keen on dogs.They are even allowed in the dining room. No lift in the property for the elderly and even had steps into the River Suite on the ground floor.Not very accesss'ible for the less mobile.
Stayed 1 night in Aug 2021
Response from Val on Sep 14, 2021
I'm afraid you're quite right - this isn't the right place for you. We're very straightforward about what we are: not good for mobility challenged because it's a listed house which can't be knocked about. And we are dog friendly. We suit our 'constituency' but we can't be all things to all people. Can I suggest you try The Crown Hotel in Wetheral, or Heads Nook Hall. Might work better for you. I hope this helps Kind regards Warwick Hall

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick get away
This is a great place to stay for a couple of nights Had a pleasant walk by the river Eden and dinner was delicious We don’t have a dog but it is a dog friendly hotel Staff all friendly and helpful
Stayed 1 night in Jul 2021
Response from Val on Aug 14, 2021
Thank you for taking the trouble to say nice things about us. I hope you'll come again. Kind regards Warwick Hall

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in stunning location
Feels more like staying in a private house rather than a hotel, very relaxed with friendly, helpful staff. We had the garden suite which was very comfortable. The only negative was creaking floor boards from the room above. The gardens and walk along the river Eden are gorgeous and the food and wine list very good. We would stay there again
Stayed 1 night in Jul 2021
Response from Val on Aug 6, 2021
Thank you for your kind review. I wish I could tell you that can fix the creaking floor boards, but that would be a big lie. Country houses - sigh.... Best wishes

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Val on Jul 14, 2021
Thank you taking the trouble to send in such a lovely report. I hope we'll see you again when you next come this way. Kind regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Val on Nov 10, 2020
I'm afraid this is an old listed house which can't be changed to accommodate wheelchairs etc. We are very honest about it when anyone enquires, and we always try to recommend a good (modern) alternative with lifts etc. We do have two wet rooms, but after we had them installed, we were told our lift does not meet specification, so we can't offer them to anyone who is unable to climb the stairs. I'm not sure it's fair to take points off our listing because we are complying with the law and all the various regulations. But that's life....

8/10 Good

jonathan, Gloucestershire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the edge of the river Eden with easy access from the M6, a useful stopping place for us on our way to Scotland. We enjoyed a walk along the river before dinner (dogs are welcome at the Hall), followed by drinks in the sitting room and then had dinner in the restaurant ... very pleasant, well cooked and served.
Stayed 1 night in Oct 2020
Response from Val on Nov 1, 2020
Old listed houses can't offer the adjustments required for handicapped visitors. We're not even allowed double glazed windows, let alone carving up the interior. Can I suggest it's rather unfair to penalize our score - however slightly - for obeying the law. Perhaps you should take it up with your MP instead of she who can do nothing about it. We do in fact have two wheel chair friendly showers and a useful and servicable lift (not that we're allowed to offer it however - too old fashioned). I'm pleased you were satisfied with other aspects of your stay.

10/10 Excellent

flint

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Val on Oct 21, 2020
Thank you for giving us such a kind review - so pleased you were happy with what you found here. Do come again! Kind regards

10/10 Excellent

Nicola, Scotland

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming staff. Great location. Don't miss the walled garden.
Stayed 1 night in Oct 2020
Response from Val on Oct 3, 2020
Thank you for going to the bother to send this in. I'm so pleased you were happy with us. Kind regards Warwick Hall

6/10 Okay

David

Disliked: Cleanliness, staff & service
Not Covid safe
None of the staff wore masks when speaking to us or serving us. This is actually illegal (under current legislation) and made us feel very uncomfortable. We suspect none of the cleaning staff were wearing masks either so it is concerning that the pandemic does not appear to be being taken seriously. The windows in our room (the blue room) had been left open meaning a number of spiders had entered the room-I had to get rid of about ten some of which were on the bed before we went to sleep. Regardless of the age of the property, the cleaning regime should stop this. If you’re arachnophobic, this room would be a nightmare. Apart from that the setting is lovely but it’s overpriced for a 3star b&b.
Stayed 1 night in Sep 2020
Response from Val on Oct 1, 2020
I'm so sorry you didn't enjoy your visit to us. We do practice good social distancing and open window/door air changing. The dining room waiting staff wear masks as well. We don't have pollution or crowded rooms. But we're clearly not the right place for you, which I regret. Kind regards Warwick Hall

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2020
Response from Val on Oct 3, 2020
How nice of you! Many thanks Kind regards Warwick Hall

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury
Warwick Hall is a beautiful place to stay. Staff were friendly which added to the relaxed atmosphere
Stayed 1 night in Jul 2020