Indoor pool

Reviews of Casa India Catalina

3 out of 5
Casa India Catalina
Calle Del Coliseo No 5-67, Cartagena, Bolivar

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 268 reviews" "
Rating 8 - Good. 113 out of 268 reviews" "
Rating 6 - Okay. 26 out of 268 reviews" "
Rating 4 - Poor. 8 out of 268 reviews" "
Rating 2 - Terrible. 4 out of 268 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Félix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Casa India Catalina twice in late March and early April, 2024. The rooms were comfortable with good A/C and clean, modern showers. One room was an internal room (looks out on to the interior courtyard) and the other was exterior (had a small balcony). Both were great for what we needed. Rooms have a safe, a small but efficient refrigerator, adequate clothes storage, and decent beds. Staff is extremely helpful and available 24/7. The included breakfast was good - plenty of fruit, sausage, eggs, cereal and so on. The location is very central to the Old City and you can walk pretty much anywhere in 15 minutes or less. We didn't use the pool but it looked great, and lots of people DID use it - especially to cool off in the afternoon. Happy to recommend this place!
Stayed 3 nights in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2024

6/10 Okay

YASMIN

Traveled with partner
Its was just ok
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for the price.
Stayed 2 nights in Jan 2024

8/10 Good

Guillermo

Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked it it has a convenient location and quiet building with a little pool. You have to go up stairs. Nice breakfast.
Stayed 4 nights in Dec 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Edilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, everything is near.

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 7 nights in Sep 2023

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for one night since I was going home the next day. I thought it was well organized and secure.
Stayed 1 night in Sep 2023

10/10 Excellent

Antonio

Stayed 1 night in Sep 2023

4/10 Poor

Gholam Reza

Disliked: Property conditions & facilities
Air conditioner is not cooling. Room had no natural light. 4th floor rooms are like lofts under the roof. No elevator
Stayed 1 night in Aug 2023

4/10 Poor

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the facilities were clean but the building next to it was a club with extremely loud music that played until after 3am. We would have enjoyed the hotel had we been able to sleep and when we asked what could be done, it was clear the noise levels were a known issue.

6/10 Okay

Ailie

Good location, disappointing hotel
Great location but our room has zero natural light and the pool was far from what expected from the pictures (looked dirty and stagnant, over 3 days not one guest used it)
Stayed 3 nights in May 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff!
It was a perfect place to stay for our visit to Cartagena. Cute lounge area in the courtyard and the same place breakfast is served. Breakfast was nice - consistent and had a good offering to start your day! Being in the walled city was a great location as we could step out and be in the action! The air conditioner was nice at the end of a long hot day of walking. Our room was comfortable and clean. We could hear the city, which is typical but if you’re a light sleeper earplugs could be a good idea. The pool was small and next to the check in and lounge area, but very refreshing, aka cold! Good for a quick dip to cool off. You can’t beat the location and the staff was very kind and accommodating. We tried to see if they had a room for our last night, but sadly for us they were booked!
Stayed 3 nights in Feb 2023

8/10 Good

Britzaida, Bayamon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if you want to visit the walled city in Cartagena. Great customer service
Stayed 2 nights in Jan 2023

8/10 Good

YESIM

Stayed 4 nights in Jan 2023

10/10 Excellent

FEDERICO, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente, personal de recepción y del desayuno super amables y bien dispuestos, pocas habitaciones con muy buen servicio, desayuno personalizado cada mañana, excelente relación precio valor
Stayed 2 nights in Jan 2023

6/10 Okay

Wayne

Basic but did the job
As a couple travelling, this accommodation was satisfactory at the price point but, anyone looking for a bit of luxury, look elsewhere. A couple of front desk staff were friendly and helpful but that’s where it stopped. Breakfast was included which you think is great until you taste it. Very regimented breakfast scenario where by you chose your items the day before, which is fine, and then each dish is bought out to you one by one when it suits the staff/when ready. This property fulfilled our needs but unless you are on a budget, I would recommend thinking about about other properties if you wish the accommodation you enhance you trip.
Stayed 3 nights in Jan 2023

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort
Good price
Good price, great location Confortable
Stayed 2 nights in Jan 2023

8/10 Good

cheri

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem inside the historic walled city.
Great location, comfortable bed, well appointed rooms, cold AC, good breakfast and friendly staff. We’ll definitely return!
Stayed 1 night in Nov 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to sight see the old city
Stayed 3 nights in Sep 2022

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Sep 2022

2/10 Terrible

Adalisis

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I only liked the location, they was very poor conditions at this hotel, ac didnt work, towels and pillows very old and dirty.
Stayed 3 nights in Jul 2022

4/10 Poor

Wiqas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
There was mold in our room, spider webs, and red stains on bedsheet (I have pictures to prove it). Having said that room was big and spacious.
Stayed 1 night in Jul 2022

2/10 Terrible

Pedro R.

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property is poorly maintained and run down. The room we were given had mold on the ac and the bathroom. Dirty sheets, cracked floor tile all around. I loaded the pictures in their FB page. Go there and see for yourself. We ended up leaving right after we saw the condition of the property.
Stayed 3 nights in May 2022

2/10 Terrible

Jose, Miami

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sadly this property I used few years back is in complete decay. Dirty, smelly, no maintenance at all, exposed wires, mold, worn out towels with holes, old dirty and stained linen, evidence of wood decay in the structure which may not be safe, broken elevator, in short avoid going to this place until it’s fixed.
Stayed 1 night in May 2022
Response from General Manager on May 17, 2022
We appreciate your assessment and regret your poor experience. All necessary measures have been taken to improve our facilities and our service.

10/10 Excellent

Bastien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Centro is very touristic with sellers of everything, harassing. Nothing to do with the Casa though.
Stayed 2 nights in Apr 2022

10/10 Excellent

mario

Stayed 1 night in Feb 2022

10/10 Excellent

Evangeline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff great.
Stayed 6 nights in Dec 2021

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located, friendly staff.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location if you plan to Come and enjoy the night life in downtown.
Stayed 1 night in Dec 2021

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. There's some construction going on next door and a piece of wood fell from the roof to the pool. Had a nice room with a beautiful balcony and a great view only problem is the noise outside it gets very loud late at night.
Stayed 2 nights in Nov 2021

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - does the trick
Great location, room was quite, though the walls are thin. Room is basic but does the trick. A bit dim, but it was okay. There is a elevator for luggage only. Three floors of stairs. Breakfast was simple and okay. Staff was very nice. Pool is more just for looks so don't plan to swim in it.
Stayed 4 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2021

8/10 Good

John

Stayed 3 nights in Oct 2021

10/10 Excellent

William

Stayed 3 nights in Nov 2021

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good but kinda small
Stayed 1 night in Oct 2021

10/10 Excellent

Steven

Stayed 12 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is very close to everything and convenient but, I don't like that you can hear people loud in the streets and car blowing the horns too early
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, fabulous staff, simple but clean and comfortable room, delicious breakfast. For the price, this is absolutely a steal!
Stayed 8 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique style hotel. It is located right in the walled city. Plenty of restos a short walk. Clock tower less than 5 mins It was quiet in the room Staff was freindly. Many channels on the tv. Breakfast was adequate. Nice place. I would stay again if I was in the area.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautiful old house-building hotel. It was comfortable and convenient because its location. I was in a junior room with balcony which made your view of the city more pleasant. I didn’t have any problems while staying there, just the city had water problem, so, haft of the city was without water. They found the way to get water from the pool to the bathroom. That was really helpful. The only problem is that it is in the center which is noisy a little bit early in the morning for the common people life. Plenty of hot water. Just I thought that they can use a better laundry company because the towels are taught, luckily I always travel with my own towels. Nice hotel.
Stayed 2 nights in Jan 2021