9.2/10 Wonderful! (797 reviews)
Property is ideally located in an excellent location and that was the best thing about this hotel. Sadly that’s where the positive review ends. We found the room and common areas to be dated and tired. In addition to a broken safe upon our arrival, we also had a musty smell to our room which made us uncomfortable from the onset. When we went down to management to voice our concern, we were told to just open our windows and hope for the best. There was no real attempt to do anything for us or improve our stay in anyway. This is a pricey hotel and frankly doesn’t live up to the hype. The rooms and bathrooms are in need of a major renovation. We understand and appreciate preserving “historic” charm but for 5 star prices this was a 3 star experience (at best). Won’t be returning to this establishment.
Reviewed on Aug 8, 2025