Citadines Cebu City

Photo gallery for Citadines Cebu City

Featured Image
Outdoor pool
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace

Overview of Citadines Cebu City

Citadines Cebu City

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet friendly
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 72-hour vacancy between guest stays
  • Sheets and towels washed at 140°F
Baseline Center Juana Osmena Street, Cebu

Explore the area

  • Popular LocationMango Square3 min walk
  • Popular LocationFuente Osmena Circle7 min walk
  • Popular LocationCebu Business Park17 min walk
  • AirportCebu (CEB-Mactan - Cebu Intl.)14 min drive

Choose dates to view prices

Executive Studio, 2 Twin Beds

3.8/5 guest room rating
  • 364 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Executive Studio

5/5 guest room rating
  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 2 Bedrooms

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

Executive Room, 1 Bedroom

5/5 guest room rating
  • 514 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About this area

Cebu

Citadines Cebu City is located in Cebu. Jose Rizal Memorial Library and Fuente Osmena Circle are local landmarks, and some of the area's attractions include Jose R. Gullas Halad Museum and Cebu Botanical Garden. Cebu Zoo and Cebu Ocean Park are also worth visiting.

What's nearby

  • Mango Square - 3 min walk
  • Cebu Doctor's University Hospital - 6 min walk
  • Fuente Osmena Circle - 7 min walk
  • USC-North Campus - 11 min walk
  • Cebu Business Park - 17 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 14 min drive

Restaurants

  • ABACA DINING — 1 min walk
  • Llew's Mud Pies — 2 min walk
  • Sa Kanunay Karinderya — 3 min walk
  • La Lucha Taqueria — 3 min walk
  • Books and Brews Cafe — 3 min walk

About this property

Citadines Cebu City

4-star aparthotel with restaurant and outdoor pool
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include a pillow menu and a down comforter, and also available are a coffee/tea maker and an electric kettle. Limited housekeeping is available.
Citadines Cebu City offers 180 accommodations with safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

LCD televisions come with satellite channels. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays

Safety measures

Individually-wrapped food options available for breakfast
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free
  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster
  • Coffee/tea maker

Dining

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 500 for adults and PHP 750 for children
  • 1 restaurant

Bedrooms

  • Down comforter
  • Bed sheets provided
  • Pillow menu
  • Rollaway/extra beds: PHP 2025.38 per night

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • LCD TV with satellite service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • PHP 1000 per accommodation per day
  • Pets allowed in specific rooms
  • Deposit: PHP 1000 per day

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Convenience store
  • 24-hour front desk

Things to do

  • Fitness center

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 180 rooms
  • Connecting/adjoining rooms avaliable

Where to eat

  • ABACA DINING – Serves breakfast, lunch, and dinner daily.

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 1000 per accommodation, per day, plus a deposit of PHP 1000 per day
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PHP 2025.38 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: PHP 500 for adults and PHP 750 for children (approximately)
  • Airport shuttle fee: PHP 900 per vehicle (one-way)
  • Pet deposit: PHP 1000 per day
  • Pet fee: PHP 1000 per accommodation, per day
  • Rollaway bed fee: PHP 2025.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 5:00 PM
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Citadines Cebu City Cebu
Citadines Cebu City Aparthotel
Citadines Cebu City Aparthotel Cebu

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 33 out of 48 reviews
5 - Excellent 69%
Rating 4 - Good. 8 out of 48 reviews
4 - Good 17%
Rating 3 - Okay. 6 out of 48 reviews
3 - Okay 13%
Rating 2 - Poor. 1 out of 48 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 48 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, room comfort
I had an awesome stay in this hotel,I book 3 units for 6 nights 2 studio type & 1 bedroom apartment,from the time I arrived in the hotel it’s very welcoming,ground crew help my laguage thank you Mr. Mark for your assistance from check in til my check out.I just want to thank you to Ms. Glacey who helped me in my check at the reception.Ms.Dennise upon my check out. The hotel location is accessible to everything,like malls,supermarket,cafe’s and restaurant,church and transportation too.they even let me stay until 4pm as late check out.rooms are huge and clean. Again thank you so much.I will come back in this hotel once I am in Cebu City.
Stayed 5 nights in May 2021

3/5 Okay

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Disappointed check-in experience
With regards to cleanliness it was good, I thanked Paolo one of the receptionist during our check-in did his best to ask the management for us to used the pool, Lack of communication We never had thevright information from the hotel that Feb.16,2021 the pool is closed due to some repair. I was disappointed cause the pool is the only reason why we booked the hotel on the first place so my daughter will enjoy, it didn't make sense to spent that amount only to find out to stay in the room.The other issue was about the free breakfast upon booking the hotel free breakfast for two, no indication of the amount that only 500 php is limit per room So I end up paying php500.13 @Abaca restaurants which is the hotels dining is. Advertisements was not clear at all.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. Friendly staff. The free buffet breakfast is one of the poorest I have had anywhere in the Philippines. After the 1st morning we did not eat there again. Slow WiFi in the room. Connection on and off.
Stayed 3 nights in Mar 2020

5/5 Excellent

Stayed 4 nights in Mar 2020