Ratings based on 158 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Lucerne, Ca.

Nice Hotel except.....

Posted Dec 23, 2017
I liked the hotel except the pool and hot I and my friends planned on was shut down my entire stay for "routine maintenance. I chose the hotel with swimming in mind.
Comment from Hotel Management
Jan 8, 2018 by Gloria, Hotel Management
Dear Tricia, Thank you for the response. We truly appreciate your feedback. Sorry to hear the pool and hot tub were down for routine maintenance, please understand we have the guest best interest at heart. Therefore if the pool was down was due to safety and concern of the guest. We apologize for the inconvenience and hope that you revisit us in the near future. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Clarinda Iowa

Perfect for us.

Posted Dec 7, 2017
This was the perfect place for our stay. Just a few blocks from the interstate, but nice and quiet. It is also less than 5 miles from the college we came to visit.
Comment from Hotel Management
Dec 12, 2017 by Gloria, Hotel Management
Dear Tawnya, Thank you for the kind response. Delighted to hear we were a perfect place for your stay. How exciting a visit to college for that student we know how proud you must be. If they choose to come to the college they visit we hope you continue to join us. Thank you and good luck with that great venture.
3 out of 5
by A verified traveler

Just Okay

Posted Nov 23, 2017
Our room wasn’t the cleanest. Hotel staff was nice, but 10 minutes after we got there someone called to complain about our kids being too loud during bath. Breakfast was good, probably wouldn’t stay again.
Comment from Hotel Management
Nov 29, 2017 by gloria, Hotel Management
Dear Valued Guest, Thank you for the response. Unfortunately, we felt short of your and our expectations, by not delivering the guest a clean room they so deserve. Rest assure we will be sharing this with our housekeeping staff to see what went wrong during cleaning.
5 out of 5
Recommended
for Everyone
by A verified traveler from dubuque

Very clean and up to date

Posted Nov 19, 2017 on Orbitz
Good location to downtown where there is only one option. Rooms appear tp be recently ipdated. Good breakfast facility.
Comment from Hotel Management
Nov 29, 2017 by Gloria, Hotel Management
Dear Ann, Thank you for the response. We are happy to hear you enjoyed our breakfast. We will most certainly let the breakfast attendant know. As so many times her hard work assuring that the guest receives the great breakfast they deserve go unnoticed. Thank you for recognizing her daily hard work
5 out of 5
by Nanette

Family weekend

Posted Nov 10, 2017 on Hotels
It was a great weekend with family. The pool was fun and the breakfast was amazing.
Comment from Hotel Management
Nov 27, 2017 by Gloria Smith, Hotel Management
Dear Nanette, Thank you for the kind response. Great to hear that your family had a great weekend enjoying the pool and breakfast. We will share this with the staff as they are always happy to hear when a guest is happy with the stay. Make them feel recognized for their hard work.
4 out of 5
by Katie

Good weekend hotel

Posted Nov 6, 2017 on Hotels
Good hotel for a football weekend. Close to interstate, restaurants, and airport. Comfortable beds, roomy, and very large bathroom.
Comment from Hotel Management
Nov 27, 2017 by Gloria Smith, Hotel Management
Dear Katie, Thank you for the response. Football weekends are very busy, however happy to hear you enjoyed your stay and everything was close to interstate, restaurants and airport. We know how traveling into a new city can be very frustrating, Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Youngstown, Ohio

In town for game

Posted Nov 6, 2017
We were in town for the Iowa vs Ohio State game. The hotel was clean, very friendly service, and easy to get too.
Comment from Hotel Management
Nov 7, 2017 by Gloria, Hotel Management
Dear Robin, Thank you for the kind response. Our team would like to thank you for recognizing them. They work extremely hard and so many times their hard work goes unnoticed. Thank you
2 out of 5
by A verified traveler

Posted Oct 24, 2017 on Hotels
The whirlpool wasn’t working, my dryer was broken, the ice machine on my floor was out, and the electrical outlet wasn’t working.
Comment from Hotel Management
Nov 1, 2017 by Gloria Smith, Hotel Management
Sorry to hear about the issue you encounter at our location. Please rest assure they have been taken care of. We hope that when your travel need brings you to this area, you will get to join us and view the changes made. Thank you
4 out of 5
Recommended
for Couples
by A verified traveler from Chicago area

Very pleasant stay.

Posted Oct 24, 2017
Pros: The staff was fantastic.
Cons: A few minor details in the room, scuffs on wall and caulk in shower should be replaced.
Location: The location was near the highway and easy to get to stores and restaurants.
The hotel was clean, quiet and comfortable. The staff was very pleasant and accommodating.
Comment from Hotel Management
Oct 25, 2017 by Gloria, Hotel Management
Dear Valued Guest, Thank you for the kind response. The Staff will be happy to hear they you had a pleasant experience. About the minor details we will be addressing this with the staff to assure that when in a room and any thing is needed repair to make to share with the appropriate personal. This will eliminate future concerns. Thank you for bringing this to our attention it is greatly appreciated as the staff know this is how we grow.
5 out of 5
by MaryAnne

Posted Oct 23, 2017 on Hotels
Comment from Hotel Management
Oct 25, 2017 by Gloria Smith, Hotel Management
Dear Valued Guest, Thank you for the kind star response. We are trilled to see that you enjoyed your time with us. We hope that when your travel needs bring you to this area we get to enjoy your visit.