Cerro da Vila Ruins Tours

Room was beautiful, clean, comfortable, smelt great, little balcony withs ea ciew, cleaned every day and bed made, pool was cold but lovely and only a bonus when youre that close to the beach. The area is so lovely and the people just so welcoming and helpfuk. Recomme d and will be back!

Hotel Review Our stay was overall very pleasant. The staff were great—friendly, attentive, and genuinely helpful. The rooms were large, spacious, and well-appointed, and we appreciated being accommodated for a room change to get a better view. The amount of closet space in the suite was also fantastic, which is a rare treat in most hotels. The food was very good, especially the salads, which were fresh and full of flavour. Some of the meats, however, were a bit hit or miss—some lacked tenderness or depth of taste—but overall the dining experience was enjoyable. Would be nice to have real juices as well. One area that could be improved is housekeeping. The cleaning style followed what I was told is more of an American approach, where the beds aren’t crisply made—more of a “cover pulled over” look. Once I realised that, I ended up making the bed myself to get it looking neater. There were also a few minor details missed, like wine stains on the table that hadn’t been wiped properly. If that’s the intended cleaning style, it might be helpful for guests to have some basic cleaning supplies available, though ideally, surfaces should just be cleaned as part of the service.

Absolutely spotlessly clean hotel and rooms. The staff were so friendly and welcoming. They went above and beyond to help with everything. It was my son’s birthday and they went out of their way to make him feel welcome and special. They put a birthday cake and complimentary bottle of champagne and wine in his room. I can’t thank the staff enough for making our stay everything we could have asked for.