DoubleTree by Hilton Hotel Charlotte

Photo gallery for DoubleTree by Hilton Hotel Charlotte

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Outdoor pool
Outdoor pool
Outdoor pool
TV, pay movies

Overview of DoubleTree by Hilton Hotel Charlotte

DoubleTree by Hilton Hotel Charlotte

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
895 W Trade St, Gateway Center, Charlotte, NC, 28202

Explore the area

  • Popular LocationBank of America Stadium13 min walk
  • Popular LocationEpiCentre16 min walk
  • Popular LocationSpectrum Center18 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, DoubleTree by Hilton Hotel Charlotte is in the city center. Travelers eager for a bit of culture can stop by Fillmore Charlotte, while those who have shopping on the agenda may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center.

What's nearby

  • Ray's Splash Planet - 6 min walk
  • Bank of America Stadium - 13 min walk
  • EpiCentre - 16 min walk
  • Spectrum Center - 18 min walk
  • Fillmore Charlotte - 3 min drive

Restaurants

  • Libations Kitchen & Bar — 1 min walk
  • Cedar Street Tavern — 4 min walk
  • Cedar Street Tavern — 4 min walk
  • Crave Dessert Bar — 10 min walk
  • Morton's The Steakhouse — 10 min walk

Getting around

  • Charlotte Station - 4 min drive
  • Charlotte Transportation Center Station - 17 min walk
  • Charlotte-Douglas International Airport (CLT) - 11 min drive

About this property

DoubleTree by Hilton Hotel Charlotte

4-star hotel near Fillmore Charlotte
Close to Bank of America Stadium and EpiCentre, DoubleTree by Hilton Hotel Charlotte provides free WiFi, a bar, and a coffee shop/café. Be sure to enjoy a meal at Libations Kitchen & Bar, the onsite restaurant.
Other perks include:
  • An outdoor pool
  • Breakfast (surcharge), an electric car charging station, and self parking (surcharge)
  • A 24-hour front desk, express check-out, and meeting rooms
  • Guest reviews give top marks for the overall value
Room features
All guestrooms at DoubleTree by Hilton Hotel Charlotte feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10 AM on weekdays and 7 AM–10:00 AM on weekends: USD 10-25 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Charlotte DoubleTree
Charlotte DoubleTree Hotel
DoubleTree Charlotte
DoubleTree Hilton Charlotte
DoubleTree Hilton Hotel Charlotte
DoubleTree Hotel Charlotte
Hilton DoubleTree Charlotte
Hilton Hotel Charlotte
Doubletree By Hilton Charlotte
DoubleTree by Hilton Hotel Charlotte Hotel
DoubleTree by Hilton Hotel Charlotte Charlotte
DoubleTree by Hilton Hotel Charlotte Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 486 out of 977 reviews
5 - Excellent 50%
Rating 4 - Good. 307 out of 977 reviews
4 - Good 31%
Rating 3 - Okay. 107 out of 977 reviews
3 - Okay 11%
Rating 2 - Poor. 47 out of 977 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 977 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, the front desk ladies were so nice and they give out free cookies :)
Stayed 1 night in Nov 2021

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I didnt feel that paid parking was needed. As a hotel guest, that parking should have been included in the final sale of the reservation and not added after the fact.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price of parking
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and breakfast was good. We did have an issue with our shower but they were prompt to fix it. Would definitely stay here again ☺️🤗
Stayed 2 nights in Nov 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For over $100 a night I would expect guests to park for free instead of being chatged an additional $20/day. Also, I honestly thought at that rate there would be a continental breakfast but no. Not oy were they out of orange juice (yet had fresh orange slices on each plate), they were also out of any bread choice other than wheat and we heard the guest next to us being told there was no jam or jelly available and he said they had no ranch dressing the night before. These are very small issues in the grand scheme of the world but not all of us are wealthy and spending our hard-earned money on a splurge comes with expectations. Knowing this I will find a Days Inn for future visits since I know they offer the amenities lacking at this establishment and come with a much lower price tag.
Stayed 1 night in Nov 2021