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Overview of RatiLanna Riverside Spa Resort

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationNong Hoi Market13 min walk
    AirportChiang Mai (CNX-Chiang Mai Intl.)7 min drive
    Popular LocationTha Phae Gate12 min drive
    Popular LocationChiang Mai Night Bazaar12 min drive

Choose dates to view prices

  • Executive Suite

    Room amenities

    • 1292 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsExecutive Suite
  • Deluxe Garden Room

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDeluxe Garden Room
  • Deluxe Riverside

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDeluxe Riverside

About this area

Chiang Mai

Located in Chiang Mai's Chang Khlan neighborhood, RatiLanna Riverside Spa Resort is in the city center and on a river. Wiang Kum Kam and Tha Phae Gate are notable landmarks, and travelers looking to shop may want to visit Chiang Mai Night Bazaar and CentralPlaza Chiang Mai Airport. Traveling with kids? Make time for Chiang Mai Zoo, or check out an event or a game at 700th Anniversary Stadium.
Visit our Chiang Mai travel guide
Popular Location

What's nearby

  • Nong Hoi Market - 13 min walk
  • Tha Phae Gate - 12 min drive
  • Chiang Mai Night Bazaar - 12 min drive
  • Warorot Market - 13 min drive
  • Wat Chedi Luang - 13 min drive

Getting around

  • Chiang Mai Railway Station - 17 min drive
  • AirportChiang Mai Intl. Airport (CNX) - 7 min drive

Restaurants

  • Mira Terrace — 1 min walk
  • Rio Restaurant — 1 min walk
  • Green Fox — 6 min walk
  • Kantoke Palace — 8 min walk
  • สภากาแฟ — 8 min walk

About this property

RatiLanna Riverside Spa Resort

Family-friendly Chiang Mai resort in Chang Khlan, near Chiang Mai Night Bazaar
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free resort. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a swim-up bar are onsite. All 75 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with cable channels. Guests will also find minibars, room service, and premium bedding.
RatiLanna Riverside Spa Resort offers 75 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
RatiLanna Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safety and Health Administration (Thailand)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge) from 6 AM - midnight
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10:30 AM
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Thai

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (5705 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for THB 1700.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 6 to 11 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Rollaway bed fee: THB 1700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

RatiLanna
RatiLanna Resort
RatiLanna Riverside
RatiLanna Riverside Resort
RatiLanna Riverside Spa
RatiLanna Riverside Spa Chiang Mai
RatiLanna Riverside Spa Resort
RatiLanna Riverside Spa Resort Chiang Mai
RatiLanna Spa
Ratilanna Riverside Chiang Mai
Ratilanna Riverside Hotel Chiang Mai
Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai
Ratilanna Riverside Spa
RatiLanna Riverside Spa Resort Resort
RatiLanna Riverside Spa Resort Chiang Mai
RatiLanna Riverside Spa Resort Resort Chiang Mai

Frequently asked questions

Can I cancel my reservation for free at RatiLanna Riverside Spa Resort and receive a full refund?
Yes, RatiLanna Riverside Spa Resort offers free cancellation on select room rates, because flexibility matters! Please refer to RatiLanna Riverside Spa Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at RatiLanna Riverside Spa Resort?
As of Nov 24, 2020, prices found for a 1-night stay for 2 adults at RatiLanna Riverside Spa Resort on Nov 27, 2020 start from $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does RatiLanna Riverside Spa Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is RatiLanna Riverside Spa Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at RatiLanna Riverside Spa Resort?
Self parking is free at this property.
What time is check-in at RatiLanna Riverside Spa Resort?
Check-in is from 2:00 PM - anytime.
What time is check-out at RatiLanna Riverside Spa Resort?
Check-out is at noon.
Does RatiLanna Riverside Spa Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 600 per vehicle, one-way, applies.
Where is RatiLanna Riverside Spa Resort located?
This family-friendly Chiang Mai resort is located near the airport, within 2 mi (3 km) of Chiang Mai Night Bazaar and Wiang Kum Kam. CentralPlaza Chiang Mai Airport and Warorot Market are also within 3 mi (5 km).
4.5
Wonderful
5 - Excellent
230
4 - Good
97
3 - Okay
21
2 - Poor
7
1 - Terrible
4

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a wonderful experience stay in RatiLanna, staff are helpful and kindness, we stay at an executive suite with well equipped, room is large and balcony‘a view is great Breakfast is perfect and have many kind of choice Swimming pool is almost bigger than others in Chiang Mai, the price for ordering room service food is reasonable
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and peaceful. Service excellent. However the hot and cold shower needs an upgrade.
Stayed 4 nights in Dec 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel . Overall service great. Little far from the city.
Stayed 4 nights in Dec 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to sit around the pool in the afternoon . It was a little to far from the city center. We did use the free shuttle into the night markets at night.
Stayed 4 nights in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Quiet, beautiful hotel
Beautiful hotel with stunning design. Unfortunately, there were some minor issues with room maintenance, such as the closet doors not opening and closing smoothly, and a lampshade was broken. Otherwise, the room was lovely with a huge bed, and had a nice view overlooking the pool and river area. Breakfast was good, with gluten-free bread provided. The options for vegetarians were largely limited to fruit and bread, as nearly all of the cooked dishes contained pork, chicken, or seafood. The coffee was EXCELLENT. Mosquitoes are fierce in the early evening, so best to stay inside at that time. The hotel is currently undergoing some construction, but the noise was not at all bothersome in the room. Service was good, staff very professional and helpful.
Stayed 2 nights in Oct 2019