橡树岭橡树岭儿童博物馆附近酒店

“They only serviced the room every other day. I had to take out my trash, but it was not clear what I was supposed to do with it. I also had to request fresh towels several times.”

“The GM dismissed our reservation because they had no available room since a construction crew had trashed the room. Was going to get us a room at a holiday express ( a room not a suite as we had paid in advance for) she was not apologetic but proceeded to tell me that I was slaying her. This was a grown woman with not customer service skills. After telling her that it was unexceptionable she said that she would pay for one night at the Towneplace Marriot (our reservation was for 2 nights)GM also……

“They never clean the floor and never change the bed sheet even when I ask”

“Execelente atención”

“Strong odor smell that changed depending on what part of the hotel you are in.”

“For $159 a night it’s a very good value and most important the beds were very comfortable and so were the pillows”

“Its a very nice, clean and spacious room. The counter is friendly too. I made a fool of myslef, when I swipe the door key card and pulled the handle down. It didn't open the door. Went down to the friendly counter, then finds out, instead of pulling dow , you need to pull up the handle to open the door. It is a interesting way of opening door.”

“Ba”

“The only issue with the property was the Breakfast. Not sure what it was or how we were supposed to have breakfast. Otherwise we had rented the handicapped room and it was exactly what we needed for our Son”

“Breakfast was great our room as well but our daughter had 3 different rooms and they found ants in all of them! Get the exterminator in there! Desk staff not very sympathetic to them and they took them to the room to show them. Food on floors and mold on wall!”