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Hilton Knoxville

3.5 out of 5
See more in Knoxville (and vicinity)

Photo gallery

Featured Image
Seasonal outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.3 out of 5 Excellent
943 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

501 W Church Ave, Knoxville, TN

Explore the area

Popular LocationTennessee Theatre4 min walk
Popular LocationEast Tennessee History Center4 min walk
Popular LocationKnoxville Convention Center4 min walk
AirportKnoxville, TN (TYS-McGhee Tyson)18 min drive

Choose dates to view prices

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Room, 2 Queen Beds

    Photos of Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds

  • Luxury Room (Parlor)

    Photos of Luxury Room (Parlor)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsLuxury Room (Parlor)

  • Room, Accessible, Bathtub

    Photos of Room, Accessible, Bathtub

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, Accessible, Bathtub

  • Executive Room, 1 King Bed, Business Lounge Access

    Photos of Executive Room, 1 King Bed, Business Lounge Access

    4.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Business Lounge Access

  • Executive Room, 2 Queen Beds, Business Lounge Access

    Photos of Executive Room, 2 Queen Beds, Business Lounge Access

    3.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds, Business Lounge Access

  • Room, Accessible (Roll-in Shower)

    Photos of Room, Accessible (Roll-in Shower)

    4.3/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, Accessible (Roll-in Shower)

  • Executive Room, 2 Queen Beds, River View

    Photos of Executive Room, 2 Queen Beds, River View

    Room amenities

    • River view
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds, River View

  • Room, 1 Queen Bed, River View

    Photos of Room, 1 Queen Bed, River View

    4.5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 4
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, River View

About this area

Knoxville

Located in Knoxville, Hilton Knoxville is in the city center. West Town Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit World's Fair Park and Knoxville Zoo. Looking to enjoy an event or a game? See what's going on at Knoxville Civic Auditorium and Coliseum or Neyland Stadium. Our guests appreciate the hotel's central location.
Visit our Knoxville travel guide
Map
View in a map
Popular Location

What's nearby

  • Tennessee Theatre - 4 min walk
  • East Tennessee History Center - 4 min walk
  • Knoxville Convention Center - 4 min walk
  • Sunsphere Tower - 5 min walk
  • Tennessee Vallley of Authority - 6 min walk

Getting around

  • AirportMcGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • Marble City Kitchen — 1 min walk
  • Firefly — 1 min walk
  • Pete's Coffee Shop — 3 min walk
  • Coolato Gelato — 4 min walk
  • Coffee & Chocolate — 4 min walk

About this property

Hilton Knoxville

3.5-star Knoxville hotel in Downtown Knoxville, walk to Knoxville Convention Center
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 320 rooms feature comforts like premium bedding and pillow menus, while conveniences include refrigerators and coffee makers. Free WiFi and MP3 docks are standard, as are LCD TVs with satellite channels.
Hilton Knoxville offers 320 accommodations with MP3 docking stations and video-game consoles. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 18.00 per night
  • Valet parking: USD 24.00 per night
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 14.95 for adults and USD 7.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 65-inch LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs and cats only
2 per room (up to 75 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.95 for adults and USD 7.95 for children (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Can I cancel my reservation for free at Hilton Knoxville and receive a full refund?
Yes, Hilton Knoxville offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Knoxville cancellation policy on our site for more details about any exclusions or requirements.
Does Hilton Knoxville have a pool?
Yes, this property has an outdoor pool.
Is Hilton Knoxville pet-friendly?
Yes, Hilton Knoxville allows cats and dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.
How much is parking at Hilton Knoxville?
Self parking is available for USD 18.00 per night. Valet parking is available for USD 24.00 per night.
What time is check-in at Hilton Knoxville?
Check-in is from 4:00 PM–midnight. Early check-in is available for a fee of USD 25.00 (subject to availability).
What time is check-out at Hilton Knoxville?
Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).
Where is Hilton Knoxville located?
Located in Downtown Knoxville, this hotel is within a 5-minute walk of Fort Loudoun Lake, Knoxville Convention Center, and Tennessee Theatre. Market Square and Knoxville Civic Auditorium and Coliseum are also within 10 minutes.
4.3
Excellent
943 reviews
5 - Excellent
493
4 - Good
297
3 - Okay
102
2 - Poor
32
1 - Terrible
19

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole staff was Courtesy and respectful. Had a nice big foyer with room to spread out.
Stayed 3 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quick but everything was good. I did get a charge for parking that I was unaware would happen so I was not very happy. I was told my card would be held for incidentals and nothing about parking. The communication about the parking fees need to be made clear in my opinion.
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness
Nice clean hotel, friendly staff. We liked that it had a restaurant and a Starbucks inside. Great location to other restaurants and shops, too.
Stayed 1 night in Aug 2020

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