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Hilton Knoxville

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Featured Image
Seasonal outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hilton Knoxville

Hilton Knoxville

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
501 W Church Ave, Knoxville, TN, 37902

Explore the area

  • Popular LocationTennessee Theatre4 min walk
  • Popular LocationMarket Square6 min walk
  • Popular LocationUniversity of Tennessee9 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)18 min drive

Choose dates to view prices

About this area

Knoxville

Located in Knoxville, Hilton Knoxville is in the city center. East Tennessee History Center and Tennessee Theatre are cultural highlights, and some of the area's attractions include World's Fair Park and Women's Basketball Hall of Fame. Looking to enjoy an event or a game while in town? See what's happening at Knoxville Civic Auditorium and Coliseum or Neyland Stadium. Guests appreciate the hotel's central location.
Visit our Knoxville travel guideOpens in a new window
Map

What's nearby

  • Tennessee Theatre - 4 min walk
  • East Tennessee History Center - 4 min walk
  • Knoxville Convention Center - 4 min walk
  • Market Square - 6 min walk
  • University of Tennessee - 9 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive

Restaurants

  • Marble City Kitchen — 1 min walk
  • Firefly — 1 min walk
  • Pete's Coffee Shop — 3 min walk
  • Coolato Gelato — 4 min walk
  • Coffee & Chocolate — 4 min walk

About this property

Hilton Knoxville

3.5-star Knoxville hotel in Downtown Knoxville with restaurant
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli, and valet parking. All 320 rooms feature comforts like premium bedding and pillow menus, while conveniences include refrigerators and coffee makers. Free WiFi and MP3 docks are standard, as are LCD TVs with satellite channels. Housekeeping is available on request.
Hilton Knoxville offers 320 accommodations with MP3 docking stations and safes. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20.00 per night; includes in/out privileges)
  • Valet parking on site (USD 24.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms - 11

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 65-inch LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs and cats welcome
2 per room (up to 75 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 543 out of 962 reviews
5 - Excellent 56%
Rating 4 - Good. 266 out of 962 reviews
4 - Good 28%
Rating 3 - Okay. 88 out of 962 reviews
3 - Okay 9%
Rating 2 - Poor. 41 out of 962 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 962 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area downtown
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton is in a perfect location, near many restaurants and sightseeinh places. When you stay here, you can walk to the Sunsphere, Market Square, Old City, UT campus and more!
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, housekeeping and valet attendants were all very friendly and helpful. We love the location of this property in downtown Knoxville as it's close to Market Square, Gay Street and so many fantastic dining options. The outdoor courtyard, bar area and fireplace are a very nice touch as well.
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extraordinary, the room was good and downtown views were nice. Very convenient to UT, restaurants and shopping. All ice machines were removed from every floor but one which was odd. I'd definitely stay here again.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining options within walking distance. Unless your using valet parking, parking is a bit difficult. Limited parking when you pull up and you can’t park in the garage until you check in and get your room key card. But excellent stay. I’d recommend this hotel.
Stayed 1 night in Sep 2021