Save

Hilton Knoxville

3.5 star property
Hotel with a 24-hour fitness center, a short walk to University of Tennessee

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hilton Knoxville

Alfresco dining, open daily
Exterior
Executive Room, 2 Queen Beds, River View | Premium bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; southern cuisine
Executive Room, 2 Queen Beds, River View | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6

Excellent

Popular amenities

  • Restaurant
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service

Check-in time

4:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

8/10 Good

Great!
Nancy
Jul 26, 2024
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, River View

Executive Room, 2 Queen Beds, River View | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor with King Wall Bed and Sofa Bed

Parlor with King Wall Bed and Sofa Bed | Living area | LCD TV, pay movies, MP3 dock

Parlor with King Wall Bed and Sofa Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Knoxville Downtown University, an IHG Hotel
Pool
Pet friendly
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1006)
The price is $151
includes taxes & fees
$129 per night
Aug 5 - Aug 6
Crowne Plaza Knoxville Downtown University, an IHG Hotel

About the neighborhood

Map
501 W Church Ave, Knoxville, TN, 37902

What's nearby

  • Tennessee Theatre - 4 min walk
  • Knoxville Convention Center - 4 min walk
  • Market Square - 6 min walk
  • University of Tennessee - 9 min walk
  • Neyland Stadium - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Coffee & Chocolate - ‬4 min walk
  • ‪Yassin's Falafel House - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪K Brew - ‬5 min walk

About this property

Hilton Knoxville

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Hilton Knoxville provides a terrace, a firepit, and a coffee shop/cafe. The on-site southern cuisine restaurant, Marble City Kitchen, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • A seasonal outdoor pool
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Express check-out, express check-in, and a computer station
  • A banquet hall, an elevator, and concierge services
  • Guest reviews say great things the dining options, central location, and helpful staff
Room features
All 320 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Does Hilton Knoxville have a pool?

Yes, this property has a seasonal outdoor pool. The pool will be closed during the winter.

How much does it cost to stay at Hilton Knoxville?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Knoxville on Aug 25, 2024 start from $107.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Knoxville pet-friendly?

Yes, Hilton Knoxville allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Knoxville?

Self parking is available for USD 30 per night. Valet parking is available for USD 35 per night.

What time is check-in at Hilton Knoxville?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 35 (subject to availability).

What time is check-out at Hilton Knoxville?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Knoxville located?

Located in Downtown Knoxville, this hotel is within a 5-minute walk of St. John's Episcopal Cathedral and Knoxville Convention Center. University of Tennessee and Neyland Stadium are also within 15 minutes.

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 760 out of 1268 reviews" "
Rating 8 - Good. 264 out of 1268 reviews" "
Rating 6 - Okay. 139 out of 1268 reviews" "
Rating 4 - Poor. 63 out of 1268 reviews" "
Rating 2 - Terrible. 42 out of 1268 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Great!
Stayed 1 night in Jul 2024

6/10 Okay

Carla

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel food and bar was great
Stayed 2 nights in Jul 2024

10/10 Excellent

philip

Liked: Cleanliness
Everything was great
Stayed 1 night in Jul 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The valet’s were lazy and were chatting with each other instead of coming for our car, so eventually we just self parked.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel handy to lots of downtown attractions and convention center.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and Uber convenient to market street where the shops and restaurants are.
Stayed 1 night in Jul 2024

10/10 Excellent

margarida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 4 nights in Jul 2024

4/10 Poor

Josephine

Traveled with family
Disliked: Property conditions & facilities
Check in by manage was not friendly or helpful, and she did not put our parking choice and license number in the system so we received a nasty note in our vehicle. We were paying the self park charge , and she should have us in the computer system duly noted .
Stayed 1 night in Jul 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a nice courtyard outside for morning coffee or cocktails in the evening. We only stayed one night. The room was fine and clean. The ac had major issues and blew fire hot air which woke us up because the room was so uncomfortably warm.
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Dining at the property was not good. Food was not good, but service was good
Stayed 1 night in Jul 2024

8/10 Good

Anthony, Catonsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Sarah

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Liked how close it was to other properties. Key card was system was down, had to wait over 30 minutes for someone to come open our door for us. Woke up in the middle of the night with the room at 87 degrees with hot air blowing even though the thermostat was set on 72. Parking was very expensive.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay!
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Liked: Amenities
Always a wonderful stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was not friendly, the female at the front desk seemed like she was bothered when I came to check in. The hotel charged me 30.00 a day for parking if you go through the city code scanner is only 20.00 daily parking. When I got to the room, the room was dirty and the toilet had urine stained on the outside. The tiles in the bathroom were falling off. the sofa was stained and the bed had dead bugs between the mattress. I used my own cover and since I was in a rush to take a family member to the hospital, I didn't have the time to complain or to wait for another room. This experience was very disappointing. If you are planning on staying in Knoxville there are better options or AirBnB there are plenty in the area. The only good thing is that is close to the marketplace. Also if you are planning on staying in this hotel anyway make sure to bring earplugs because you can hear people snoring throughout the night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, easy walk to restaurants and to get around town. Clean, comfortable room and friendly staff.
Stayed 2 nights in Jul 2024

2/10 Terrible

Andrea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Your description of the Polar room is incorrect and caused us a big problem! There is no separate bedroom as per your website!!!! Management unwilling to provide adequate accommodations without charging. No bed sheets in room for pull out couch. Blankets like Brillo pads! Out dated rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how its a very short walk to the convention center and also close to market square.
Stayed 3 nights in Jul 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Air conditioning is loud and turns on/off constantly. Staff is friendly and helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Mailyn

Liked: Staff & service
Disliked: Cleanliness
I booked two separate stays and both times the room smelled sour. The first time the door to my room wouldn't open. I went to the front desk to tell them the issue. Instead of sending someone to assist. They told me "it happens" and to push harder. Not in a mean or nasty way. They were probably short staffed. I had to literally have my dad to shoulder bump the door just to get it to open. Maintenance should look into the issue.
Stayed 1 night in Jul 2024

8/10 Good

William

Traveled with partner, Traveled with pets
Liked: Staff & service
Great location and nice amenities but the rooms seem to be a bit dated and ours was not cleaned very well this time.
Stayed 1 night in Jul 2024

4/10 Poor

Micha, Destin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Knoxville was just not the place for us. We felt it was very run down. This hotel is not well kept. We arrived to the front desk and checked in. They acted like we were inconveniencing them. We had already checked online and just needed a key. We proceeded to our room, opened the door, and was knocked down by muggy heat. The air was not on or circulating. Come to find out, after the daughter noticed the wall unit was inoperable, the unit on the floor controlled the room. We turned it on and left the room to cool it off. The room is very dark, and the light outside the bathroom did not work. Overall in poor condition. the pillows were the best thing in the room. The hotel dining restaurant was amazing and Teresa was a pleasure to be around.
Stayed 1 night in Jul 2024

8/10 Good

Reagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs updating.
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Great Location & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5