Standard Double Room | Balcony view
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Reviews of Oasis Hôtel & Spa

3.5 out of 5
Oasis Hôtel & Spa
Rue Granada, Agadir, Agadir

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 147 reviews" "
Rating 8 - Good. 39 out of 147 reviews" "
Rating 6 - Okay. 29 out of 147 reviews" "
Rating 4 - Poor. 23 out of 147 reviews" "
Rating 2 - Terrible. 13 out of 147 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Shaikh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great!
Stayed 2 nights in Apr 2024
Response from sami on Apr 22, 2024
Dear guest,Thank your for giving us a full score. The thing that will incite us to work more and more to improve the service.Best Regardssamira

10/10 Excellent

michele, MILANO

Liked: Staff & service, amenities, property conditions & facilities
Changing everyday towels bathroom and good cleaning room
Stayed 1 night in Apr 2024
Response from sami on Apr 13, 2024
Dera guest,We are happy to learn that you enjoyed your stay in Oasi Hotel.Looking forward to welcoming you for a next visit to Agadir.Best Regardssamira

8/10 Good

Salim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time i have stayed here as the location is perfect. The Beach is 5 minutes walk and the shops are all nearby walking distance. The hotel is very nice for the price i paid and all the staff are very friendly. The next time im in morrocco again I will probably stay here again.
Stayed 12 nights in Feb 2024
Response from sami on Apr 2, 2024
Dear Mr Salim,Thank you for submitting your review. We are happy to lear that you enjoyed your stay with us in Oasis Hotel.Looking forward to welcoming your for your next visit to Agadir.Best Regardssamira

8/10 Good

Mohammed Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024
Response from sami on Apr 2, 2024
Dear Guest,Thank you for giving us a good score. This will encourages us to work more and more to improve the service and to satisfy you.Best Regardssamira

10/10 Excellent

yassin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money nice bedroom, bathroom and lovely balconey view staff are helpful and the location is ideal very close to the beach
Stayed 8 nights in Feb 2024
Response from sami on Apr 2, 2024
Dear Guest,Thank you for submitting your review.We are happy to learn that enjoyed your stay with us inOasis Hotel.Looking forwaerd to welcoming you for your next visit to Agadir.Best Regardssamira

10/10 Excellent

Mehboob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I was expecting
Had a pleasant stay, room was cleaned every morning and towels replaced. Clean toilets and floors. Hot shower and good water pressure. I didn't use the pool or the restaurant as I ate outside and frequented the beach (only 3 mins walk away). Plenty of food outside to chose from. Had an issue with the Aircon and they changed my room within 20mins.
Stayed 4 nights in Feb 2024
Response from Sam on Feb 10, 2024
Dear guest,We are happy to learn that you enjoy you stay in Oasis Hôtel.Looking forward to receiving you for your next visit to Agadir.Best Regards Samira

2/10 Terrible

Muhammad

Stayed 1 night in Feb 2024
Response from sami on Feb 8, 2024
Dear guest,We are sorry to learn that you did not enjoy your stay in Oasis Hotel. We do not really know the reasons that pushed you to describle your stay as HORRIBLE.We are always working to improve the quality of our service to satidfy our guests.Best Regardssamira

10/10 Excellent

Ali

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Akmal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from sami on Jan 26, 2024
Dear guest,Thank you for giving us 10/10. We shall do our best to surpass ouselves to satisfy you.Best Regardssamira

10/10 Excellent

Akmal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from sami on Jan 26, 2024
Dear guest,Thank you so much for giving us 10/10. We shall do our best to surpass ourselves.Best Regardssamira

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from sami on Jan 18, 2024
Dear guest,Thank you for submitting your review.Looking forward to receiving your for your next visit to Agadir,Best Regards

6/10 Okay

Hicham

Liked: Amenities
Disliked: Property conditions & facilities
Location is perfect. close to the beach, cable cars station and city center. Staff are helpful and friendly. For the price it was OK and one can turn the blind eye to few mishaps and expect few improvements.
Stayed 3 nights in Dec 2023
Response from sami on Jan 15, 2024
Dear Guest,Thank you for sharing your review with us in order to improve the service and to satisfy you more.Best RegardssamiraSALES MANAGER

6/10 Okay

soulaiman

Stayed 3 nights in Dec 2023
Response from Sam on Jan 4, 2024
Dear guestThank you for your constructive your review.we shall do our best to impove the service.Best Regards Samira

10/10 Excellent

Hamza

Stayed 6 nights in Aug 2023

10/10 Excellent

Faraidoon

Stayed 1 night in May 2023

6/10 Okay

Qasem, Halifax

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice and in a good location. I stayed there 3 days. The breakfast was included, but it wasn't good.
Stayed 3 nights in Jul 2022

6/10 Okay

Sid ahmed

Traveled with family
Disliked: Property conditions & facilities
Stayed 9 nights in Jun 2022

2/10 Terrible

Brik

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Warning, warning, warning!! Expedia and this hotel are both scammers! For our July 2021 vacation, we booked this hotel in May and to our surprise we arrive to the hotel after a long drive and when we arrived, the woman in the front desk middle-aged with short reddish hair rudely told us they don’t have our reservation and that they didn’t work with Expedia since the pandemic started (hence, 4 months later they’re still listed on Expedia). She claimed there is nothing she can do and handed over Expedia’s number. We had to go add money on our phone to call, before we can speak to someone, the money ran out. My 2-year old, myself and my husband had a nightmare to say the least. We had no choice but to go to walk over to the next hotel and pay even more money. Expedia hasn’t given us our refund and the thieves at the hotel took our money. We call Expedia and we just get passed around from Nepal to India to I don’t where. As soon as work slows down, I will be suing Expedia and the scammer/hospital like hotel. The pics are very misleading.
Stayed 6 nights in Jul 2021

8/10 Good

Lamine

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from s on Jan 24, 2020
Thank you so much for your review. Best Regards samira sales manager

6/10 Okay

xxxxx

Liked: Amenities
Needs improvement in cleanness. Floors are not clean enough, some of the electric sockets are open (danger) and needs plumping work (some of the faucets are too old)
Stayed 1 night in Jan 2020
Response from samira on Jan 22, 2020
Dear Guest, Oasis hotel&spa is undergoing some revotion works to impove the quality of the service. I garantee that your next stay will be more interesting. Best Regards samira

8/10 Good

Lahcen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in a lovely city and a fantastic hotel. All establishment staff were extremely friendly and professional. Beautiful spacious rooms, with nice balconies and views of the beach. I loved everything about our room. The hotel is exceptional. But the most important are the people who work there. I would like to express my thanks to all Front Desk, Restaurant, Pool and Lounge staff. I don't have proper words to express how grateful I am to these departments. They are outstanding professionals and very good people.
Stayed 6 nights in Sep 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Samira on Feb 1, 2019
Thank you dear james for your Review. Looking forward To welcoming you for your next visit To Agadir. Best Regards Samira

6/10 Okay

Sylvester

Liked: Cleanliness, staff & service
Disliked: Room comfort
Music till 5 am at the hotel disco caused us a sleepless night. After that we heard a fight downstairs...
Stayed 1 night in Dec 2017
Response from samira on Feb 2, 2018
Dear Guest, We are sorry to learn that you spent a sleepless night because of the disco.I can assure now that things have improved with the new management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sea view
Very good for a business trip

10/10 Excellent

Mr Gul, Oldham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Travelled with children over Easter and can not fault the Hotel. Very nice, clean rooms, spacious with comfortable beds and an excellent view of sea/mountain. My kids loved the swimming pool that was thouroughly cleaned everyday and towels were provided for the sunbathing around the pool.

10/10 Excellent

Gul, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Hotel
I travelled to Agadir in a group of seven including my 5 and 7 year old children. We stayed at the hotel for a week. The hotel rooms were very nice, clean and tidy. The rooms were cleaned everyday without fail. The swimming pool was cleaned and treated therefore perfect for my children.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
It was fine for the price we paid
Negatives:The room we had was in a corner above the little shop outside at the back of the hotel and never had sun at any point of the day. There was no furniture on the small balcony. The room was small but adequate. It was very noisy in the room from 7am onwards with doors banging and people talking and moving about. You couldn't help the doors banging. Ours did as well. The walls let all noise through. The bar area was drab and uninviting. Positives: Staff were friendly. Pool was very clean and surrounding garden tidy. Towels were provided which was good

10/10 Excellent

Anisah, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value for money!
A great hotel, modern, clean, amazing staff and right next to the beach front. Fantastic value for money! Will defo visit again.

4/10 Poor

Mohannad Mensha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but very poor hotel
No air-condition No refrigerator No room accessories Only room walls and small bed that u can fall off while sleeping But location is great very near to the sea and city night life with shops and restaurants

6/10 Okay

Lahbib, Agadir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beach View
Decent hotel in need of upgrades, but close proximity to the beach, and friendly staff

2/10 Terrible

Swivige, Marakech

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
You need 15 min to get into the elevator. Very badly maintained.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very bad hotel
We were very disappointed with this hotel. Old, dirty, not maintained well, no customer service. This was our worst experience of a hotel in Morocco.

8/10 Good

LAY, West Midlands, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't the best ever but Good value for money!
Hotel location is quite good - easy access to the beach (5 minutes walk) and many restaurants and cafes nearby! Room: Double bed Standard is perfect! My room was nice, clean and quiet ( I suggest you go for a room with pool & garden view if you like tranquility). I never put the A/C on as I had a balcony and prefered to open it.. The bathroom was nice (bath tube + shower head) / clean towels.etc Hotel staff was very helpful and friendly (most of them speak English besides Arabic, Berber, French and German)! Restaurant: I never had any meals at the restaurant so cannot say much about it, sorry!People I met in the hotel said the food was not exceptional though!.. Nationalities: There is a majority of French & Bristish people and few Germans. I spent 5 days in this hotel but if I had to stay one more week I would probably go for a 5 star hotel minimum..

2/10 Terrible

marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very unpleasent..Reception has got no idea of customer service (except a young man wearing glasses)(The lady at reception very rude) The day we arrived,we had dirty sheets on the bed. Air conditioning was not workin(and never did work until we left despite our daily complaints.)We asked reception if the necessary could be done.We left the room and went out for dinner,came back couple of hours afterwards still nothing done.We rang reception ,a man came change the sheets and promised that the sheets will be changed every day.At least , that was done .As far as the service in the restaurant in the morning for breakfast ..no comments!!! Never had any main meal there .would be appreciated if the gym should have airconditioning. Hotel needs some renovation.Would rate it as a 2stars.....Will not recom mend this hotel.

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Lilly, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
hotel service
We were given twin double bed room as we requested on line. it was on first floor, room size was good enough to stay in for two person, I must say that it was fine. But from the first night we realized that the sink in the bath was blocked, reception was informed next morning and by the time we came back in the evening they removed the sink blockage and the problem was solved!! not too posh, but it was a nice comfortable room!! In my opinion, it is worth what we paid for. And the breakfast was nice, plenty of fruit, fruit juice, tea and coffee, plenty of salad, main breakfast dish was rice, scrambled egg, chicken sausage cooked in nice gravy and freshly baked some kind of traditional chapati. one more problem- sometimes the lift was not in good working condition! when we pressed -1 to go down to reception and breakfast room it was stuck, and not moving at all. We just got out of the lift, through darkness of the corridor , and we found fire exit sign, reached to the reception hall, it was a scary experience!! informed this to the gentleman at the reception desk and he kindly made a note of it and later he solved this out, we noticed it. But all bout hotel service, food, room, everything was great!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Warm and hospitable staff. They really take good care of us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean Hotel and Friendly Staff
Is a nice and Clean hotel, with friendly staff and only 5minute walk to beach, Breakfast Buffet was quite good but this would Vary on what time you was in, Evening meals were also good. Also really liked that though hotels.com booking got a Tour rep come to Hotel and make sure everything was ok at hotel and gave information on trips and visits. Only downsides with this Hotel, is could do with bit of update in rooms and lick of paint on balcony's, plus no WIFI or Internet in Room, but there WIFI in lobby, if you can stand people smoking.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST HOTEL EVER
well, i'm from UAE. i stayed in the hotel from 12/10/2011 to 22/10/2011. so roughly 10 nights, any way. let me tell u what happen to me. first of all they gave me very bad room with no air condtion, the next day i change it after fighting with them the night before they change it to anther room. so the new room was bad too, the towels, it's very old and yellow, when i asked the girl who clean the room, she told me they only change towels every January of each year, so if u go in the beging of the year u get new towel other wise u will use one year old towel which looks more like yellow and dirty then pure white. next there is no Chennels to watch TV, nothing, only three channel u can watch BBC, CNN and aljazeera. i asked them to provide new channels they said sorry our wire system is old and we can't change anything.... the hotel looks creapy at nights all lights goes off even in the hall between the rooms..... No interrent to use. u have to pay 20 DHR for 15 min only... No saving box for money, if u want to use it u have to pay 25 DHR per day, i never heard this rule in my life before..... when i checked out, i found out somebody is using my name and my room number to buy snaks from down stare... offcourse i didn't pay for it because the signature didn't match my origanl signature thank god, so i had to fight for this.... so after i said all the truth. it's up to u guys u wanna visit this bad hotel. thanx for reading.

8/10 Good

Annette, Copenhagen

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Oasis - Agadir
Staff service somewhat lacking, not many english speaking, and guests seem to be a bother. Not enough chairs on the terasse, and very slow service. Rooms nice and lobby inviting. Good pool area except the chair thing. Close to beach and souvenir shops, easy access to taxi's.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis Hotel - Agadir
Excellent Service, Nice Pool and Bar. Only minus was that the WIFI didn't work in my room, only Reception.

10/10 Excellent

michael, ireland

Liked: Cleanliness, staff & service, room comfort
oasis hotel agadir
that was second visit to the oasis and im planning in the future to go again because i really had a nice time.the beach was a ten minute walk from the hotel and was nice.the scenery in the area was pleasant to look at.a trip to maracech is a must.hotel room was clean and comfortable.there was alot of nice restaurants to choose from in the area.one night the reception organised a lift to and from restaurant for me,which i thought was a nice touch.they changed my euro to dirams,saved me to going to a bank,which was helpful.overall i had a nice relaxing holiday

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Oasis Hotel in Agadir - a short walk to beach
Our stay at the Oasis Hotel in Agadir was very pleasant - great pool and surroundings, friendly staff, and our room (at the back of the hotel) was clean, comfortable and with an excellent view of the Kasbah. It was quite noisy at times, particularly if we left the balcony door open, but as there was air-conditioning this wasn't too much of a problem. Breakfasts were good, with plenty of choice, and lunch filled a gap, albeit a bit ordinary. Avoid the hawkers at the hotel - there are two souvenir shops, and the shopkeepers are absolute pests, following you around, hollering across the foyer, trying to make a sale. Give them the cold shoulder from the beginning and you should be fine. The hotel is also just a couple of minute's walk from the beach, town centre and marina, but well away from the overtly-touristy areas. There are several car hire companies across the road, and the hotel has a small carpark which is fine, as most guests arrive in coaches. Staff were friendly and helpful, and speak good English. The barman even had a couple of phrases in Irish, and was eager to learn more! Would recommend this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality for thé price
We had a good special price from this website. The hotel is nice and very near the beach. Room was confortable. All inclued available, but we prefered to havé thé room only and eating outside the hotel. Good choice also if you have a family; activities for kids.

2/10 Terrible

Gisette, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
This was the worst holidays we ever had. The staff greeted us only on our deoarture day, the breakfast was horrendous, i had to eat olives, cucumber, peppers and dry pastries for 7 days !!! The walls were thin so we could hear the people upstairs, on the sides, outside, ...and it s too close from the main road. And the tean was 3 times more experience than anywhere else...well some hotels do give them for free tough. Extremely disappointing for a package holidays.

8/10 Good

Sylvie, chatenois

Stayed 2 nights in Apr 2024

8/10 Good

michele, MILANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura Efficiente Razionale Accogliente, Buon Rapporto Qualità Prezzo
Stayed 1 night in Apr 2024