We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback is gratefully received and we'll be sure to discuss all of your comments internally so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance soon.

Dear valued guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay at our hotel. We take your comments seriously and we assure you that we will take all necessary steps to address the issues you have raised.We appreciate your feedback regarding the ongoing renovations at our hotel. We understand that the property still needs work and we are committed to completing the renovations as soon as possible to provide a better experience for our guests.Please note that we have taken note of your comments regarding the cleanliness of the hotel and we will ensure that all areas are thoroughly cleaned and maintained to a high standard.We hope that you will consider staying with us again in the future and give us the opportunity to provide you with a more pleasant and comfortable stay.

Hello Mitzi, I remember checking you and tending to you needs let me start with I have personally made sure all your needs were met! Yes when we checked you in the room we gave, the internet was not working because of the power outage and no you didn’t immediately came back to the desk requesting a refund it was approx two hours later and as we have clearly stated our policy about cancellation, and to resolve your problem while you were staying we gave you free upgraded room which was two bedroom apartment with working tv, ac, internet, clean sheets and towels and I moved you there after showing your husband the room and he agreed that this was an amazing place, I am sorry for the inconvenience that was caused by the change of rooms! But please always post the whole story mind this that this is a historic place so not everything will be new and we are trying our best to make sure all of your need were met and it definitely was by the 4 hour of you checking in which you were not at the property for two hours! So I hope you have a good day and will stop trying to destroy small businesses after getting a 100 dollar room when other hotels in the area are for 300 per night I hope you understand

Dear Nesha,Our team upholds high standards when preparing our rooms for guests. However, we apologize that pests and odors were a cause for concern. Our pest control provider will be notified, and they will review our property for any evidence of pests. We appreciate you sharing your feedback, as our team will use this to improve the guest experience. Safe travels, and we look forward to impressing you even more during a future stay with us.

Dear Daksha,I'm sorry to hear that your experience at our hotel was not up to your expectations. As the owner, I take guest feedback seriously and would appreciate the opportunity to learn more about your stay. If you could provide more specific details about what went wrong, I would be happy to address any issues and work towards improving our services for future guests.Thank you for your feedback.

No matching results, press enter to execute your custom prompt 1 out of 5 by Anna maria on Expedia Posted Apr 15, 2024 The best part was the historical. The rest was horrible the milk was sour cleanliness to be desired reply to this review as ownerThank you for letting me know about your experience, Anna Maria. I'm sorry to hear that the cleanliness of the place was not up to your standards and that you experienced sour milk. I hope that the staff was able to address these issues to your satisfaction during your stay. It's great to hear that you enjoyed the historical aspects of the location. If there's anything else I can do to assist you, please let me know.Dear Anna Maria,Thank you for leaving your feedback about your recent stay at our property. We're sorry to hear that you experienced issues with the milk and the cleanliness of the place. We take these concerns very seriously and will work with our staff to ensure that these issues are addressed and do not happen again in the future. We're glad to hear that you enjoyed the historical aspects of the location, and we hope that you will consider staying with us again in the future. If there's anything else we can do to assist you, please let us know. Best regards

Thankyou for taking the time to leave a beautiful review!!! We appreciate your business!!

Dear valued guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay at our hotel. We take your comments seriously and we assure you that we will take all necessary steps to address the issues you have raised, We hope that you will consider staying with us again in the future and allow us to provide you with a more pleasant and comfortable stay.

No matching results, press enter to execute your custom prompt 2 out of 5 by Monique on Expedia Posted Apr 5, 2024 Not well kept. reply to this review as ownerDear Monique,We're sorry to hear that your experience with us wasn't up to your expectations. We take pride in providing a clean and well-maintained environment for our guests, so we apologize for any shortcomings you encountered during your stay.We would appreciate any specific feedback you could provide to help us improve our services. Our team is committed to addressing any issues and ensuring that all our guests have a comfortable and enjoyable stay.Thank you for taking the time to share your feedback. We hope to have the opportunity to better serve you in the future.Sincerely,

We're sorry to hear that you had a negative experience with our hotel. We take all feedback seriously and strive to improve our offerings based on customer feedback. Could you please provide us with more information about your experience so we can investigate the issue and take appropriate action? We are committed to providing the best possible experience for our customers and we would like to make things right for you. Thank you for taking the time to share your feedback with us.Best regards,

Thank you for taking the time to leave a review of our hotel. We are pleased to hear that your stay was enjoyable and that you found our accommodations to be comfortable.We appreciate your positive feedback and will continue to strive to provide excellent service to all of our guests. If there is anything else we can do to make your next stay even better, please don't hesitate to let us know.Thank you again for choosing our hotel as your home away from home and for sharing your experience with us. We look forward to welcoming you back soon.Best regards,

We apologize for the inconvenience you experienced during your recent stay with us. We take all feedback seriously and will do our best to address the issues you mentioned. Our maintenance team has been notified and will be working to fix the toilet and shower as soon as possible. We also apologize for the disturbance caused by the party in the lobby and will take steps to ensure that noise levels are kept within acceptable limits.We appreciate your feedback and hope that you will give us another opportunity to provide you with a better experience in the future.

hello, we value your opinion but this is a historic building, which means that it may require special considerations when it comes to remodeling. However, we understand that you feel the building is outdated and we appreciate your input. We will certainly consider your comments as we work to improve the space and make it as comfortable and modern as possible while still maintaining its historic charm.

Could you please provide more context or information about the review run-down you mentioned? This would help me better understand the situation and provide a more relevant response.

Dear valued guest,We apologize for any inconvenience you experienced during your stay at our hotel. We strive to provide our guests with comfortable and enjoyable accommodations, and it seems we fell short in your case.We understand that you were assigned a room that was not suitable for you, and that another room had a padlock on it. We apologize for any confusion or inconvenience this caused you. We are currently undergoing renovations to improve our hotel, and we appreciate your patience during this process.Regarding your request for a refund, we would be happy to discuss this matter with you further. Please contact our customer service team at your earliest convenience, and we will do our best to resolve any issues you may have.Thank you for bringing your concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,clewiston inn

dear RichardWe appreciate your feedback regarding your recent stay with us. We apologize for the inconvenience and discomfort you experienced during your check-in process. We understand the importance of a quick and smooth check-in, and we will work to improve in this area.Regarding your reservation, we apologize for any confusion caused. We strive to have accurate and up-to-date information in our system, and we will investigate this matter further to ensure it doesn't happen again.We apologize for the issues you experienced with the facilities in your room. We are currently in the process of renovating and upgrading our rooms and facilities to provide a more comfortable and enjoyable experience for our guests. We appreciate your patience and understanding during this transition period.We take your feedback and suggestions seriously, and we will work to address the issues you raised. We appreciate your business and hope to have the opportunity to provide you with an improved experience in the future.Sincerely,

Thank you for taking a moment to share your experience at clewiston inn. We are so pleased tohear you found a hotel to your liking. We look forward to welcoming you back again soon.

Dear valued guest,We would like to apologize for the inconvenience caused during your recent stay at our hotel. Please rest assured that we take all guest feedback seriously and we are taking steps to address the issues you raised.We understand that you were unable to check-in upon arrival and were unable to reach our staff by phone or email. We apologize for any frustration or inconvenience this may have caused. We are currently reviewing our check-in procedures to ensure that such incidents do not occur in the future.Regarding your billing issue, please be assured that we have no intention of charging you for any services that were not provided. However, we would like to review your account to ensure that there are no discrepancies. Please contact our accounting department at your convenience so we can resolve this matter to your satisfaction.Once again, we apologize for any inconvenience and we hope that you will consider staying with us again in the future.Sincerely,

thank you for your business with us

"Thank you for choosing to do business with us. We appreciate your trust in our services and are committed to providing you with the best possible experience. Our team is dedicated to ensuring your satisfaction and we look forward to serving you again soon.

Dear guest,We are sorry to hear that your experience during your stay at our hotel did not meet your expectations. We take all guest feedback seriously and use it to continuously improve our services and amenities.We understand that our hotel may not be suitable for everyone's preferences and needs. However, we would appreciate it if you could provide us with some specific feedback regarding your stay, so that we can address any issues that may have contributed to your dissatisfaction.Once again, we apologize for any inconvenience you may have experienced during your stay. We strive to provide our guests with a comfortable and enjoyable stay, and we hope to have the opportunity to serve you better in the future.Best regards,

Dear valued customer,Thank you for taking the time to leave a review. We appreciate your honest feedback and are sorry to hear that you were not completely satisfied with your experience at our establishment. We take customer satisfaction very seriously and would like to apologize for any inconvenience caused. We would like to assure you that we are committed to providing the highest level of service and are always looking for ways to improve. If there is anything we can do to make it right, please do not hesitate to contact us directly. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.Best regards,

I apologize for the unsatisfactory conditions of your stay at our establishment. We take feedback from our guests seriously and will be conducting a thorough investigation into the issues you have raised. We strive to maintain a high standard of cleanliness and maintenance and clearly, we fell short in your case. We will be taking all necessary steps to address the concerns you have raised and ensure that future guests have a comfortable and enjoyable stay. Thank you for bringing these issues to our attention.

We appreciate your feedback and are sorry to hear that your experience with our product/service fell short of your expectations. We would like to learn more about the issues you faced in order to improve our offerings and provide better service in the future.Please feel free to reach out to our customer support team so that we can address any concerns you may have. We value your business and hope to have the opportunity to make things right.Thank you for your honest feedback, and we hope to earn your trust back in the future.Best regards,

Dear valued guest,We are sorry to hear that your recent stay with us did not meet your expectations. We take all guest feedback seriously and will be addressing the issues you have mentioned in your review. Our goal is to provide our guests with a comfortable and enjoyable stay, and it is clear that we fell short in your case. We appreciate your feedback as it helps us to improve our services and facilities for future guests. We would like to extend our sincere apologies and invite you to stay with us again in the future. We are confident that we can provide you with a much better experience and ensure that any issues from your previous stay will not be repeated.Thank you for choosing our establishment and we hope to have the opportunity to serve you again soon.Sincerely,

Thank you for taking the time to leave a review of your recent stay at our hotel. We're glad to hear that you had a pleasant experience overall. However, we're sorry to hear that there were some areas where we fell short of your expectations. We appreciate your feedback and will use it to improve our services. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hello! I'm sorry to hear about your negative experience with the place you stayed at. It sounds like the conditions were not up to your standards and quite uncomfortable. It's unfortunate that the windows were sealed shut and the AC unit was loud, making it difficult for you to get comfortable. Also, it's frustrating when basic amenities such as the TV and outlets aren't working. I can understand why you decided to leave early. Hopefully, in the future, we will be able to make this a better place that meets your needs and expectations.

Thank you for sharing your feedback. It sounds like you had to take an extra security measure to lock your door. I'm glad to hear that the issue was resolved by installing a clasp with a padlock. If you need any further assistance, please don't hesitate to contact me.

Dear guest,Thank you for taking the time to share your feedback with us. We apologize for any disappointment you experienced regarding the condition of your room. We take all feedback seriously and will use it to improve our service.Please note that the photos on our website are meant to provide a general representation of our property and its rooms. We strive to ensure that all of our rooms are clean, comfortable, and well-maintained. If you could kindly let us know which room you stayed in, we can investigate the issue further and make any necessary updates or improvements.We hope you will consider staying with us again in the future and allowing us the opportunity to exceed your expectations.Best regards,neel

Thank you for taking the time to provide valuable feedback about our hotel Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves. Please contact us directly to discuss your experience further.

Thank you for taking the time to provide valuable feedback about our hotel. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves. Please contact us to discuss your experience further.

Dear guest,We apologize for the inconvenience caused to you and the miscommunication regarding the cancellation charges. As per our policy, we charge for one night in case of cancellations made at the last minute. However, it seems like there was a misunderstanding, and you were charged for an entire week. We understand how frustrating this must have been for you.We assure you that we take such matters seriously and have initiated a refund process immediately upon learning about the issue. Please note that it may take a few days for the refund to reflect in your account, depending on your bank's policies.We would like to extend our sincerest apologies for the inconvenience caused and hope that you will reconsider staying with us in the future. We value your business and strive to provide our guests with a seamless experience.Please do not hesitate to contact us if you have any further concerns or questions.Sincerely,

Dear Reviewer,Thank you for taking the time to share your thoughts about the old inn. We're glad to hear that you like the idea of using it to see the past. We agree that the inn needs major updating, but we're working on it to provide a better experience for our guests. We appreciate your feedback and hope that you'll come back and visit once the updates are complete.Best regards,

Dear valued guest,Thank you for taking the time to provide us with your feedback about your recent stay at our hotel. We're sorry to hear that you felt the property could use some TLC. We take all of our guests' feedback seriously and are constantly working to improve our facilities to ensure that our guests have a comfortable and enjoyable stay.We would love to hear more about your specific concerns. If you have any additional feedback or suggestions, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you again for choosing our hotel for your stay.Best regards,

Thank you for choosing our hotel and taking the time to leave a review. we are so sorry for any inconvenience. If there is anything else we can help you with, please do not hesitate to contact us. Thank you again for your support!

Dear valued guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that you experienced an issue with the power during your stay. We understand how frustrating this can be and we want to assure you that we did everything in our power to rectify the situation as quickly as possible.Unfortunately, the power outage was caused by an issue with the city's electrical system, which was beyond our control. We apologize for any inconvenience this may have caused you and we appreciate your patience and understanding.Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.Best regards,

Thank you for leaving a review and bringing these issues to our attention. We apologize for any inconvenience you experienced during your stay. We take your feedback seriously and will work to address these issues as soon as possible to improve the quality of our accommodations. Please don't hesitate to contact us directly if you have any further concerns or if there is anything else we can do to make your stay more comfortable. We value your business and hope to have the opportunity to serve you again in the future.

Dear jamesThank you for taking the time to leave us a [4/5]-star review! We appreciate your feedback and are glad to hear that you had a positive experience with our product/service. If there is anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our company and we hope to continue serving you in the future.Best regards,

Thank you for taking the time to provide valuable feedback about our hotel. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves. Please contact us to discuss your experience further.

Dear Johel,The upkeep and cleanliness of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our housekeeping and pest control teams look into your comments further. Thank you, and we hope to see you again soon."

Hey, Christy we understand that there was a leak on the ceiling and we do apologize for any inconvenience that caused we do check our rooms before renting them out but unfortunately the problem occurred between us checking the room and you renting it !! And luckily for us we were able to fix the problem again I am very sorry for the inconvenience please let us know if there’s anything we can do to assist you further!

Dear Johel,The upkeep and cleanliness of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our housekeeping and pest control teams look into your comments further. Thank you, and we hope to see you again soon."

Dear valued guest,We appreciate your feedback regarding your recent stay at our historic hotel. We are sorry to hear that your experience was not up to your expectations. We take all complaints seriously and will be investigating the issues you mentioned with our staff.We sincerely apologize for the moldy odor and other cleanliness issues you encountered during your stay. We assure you that this is not typical of our hotel's standards, and we will be taking steps to ensure it does not happen again in the future. Regarding the outdated mattress, pillows, and bathroom fixtures, we are sorry that they did not meet your expectations. We are always looking to improve our guests' experiences, and we will take your feedback into consideration for future renovations.We truly hope that you will consider giving us another chance to provide you with the experience you deserve. If you would like to discuss your stay further or request a refund, please do not hesitate to contact us directly.Sincerely,The Hotel Management Team

I'm sorry to hear that you had a negative experience during your stay. Could you please provide more details about what specifically made your stay unpleasant? Your feedback is important to us and we want to ensure that our guests have the best possible experience.

I'm sorry to hear that you had a negative experience! Is there anything specific that you would like to share about your experience? I'm here to listen and help in any way that I can. Please feel free to share any feedback or concerns, and I'll do my best to address them.

Hello there! I'm sorry to hear that you weren't completely satisfied with your experience. We always strive to provide the best possible service to our customers and it's unfortunate that we fell short in your case. If you could provide us with more details about the issues you faced, we would be happy to address them and make things right for you. We value your feedback and hope to have the opportunity to improve your experience in the future. Thank you for taking the time to share your thoughts with us!

Hello there! Thank you for taking the time to leave a review. We appreciate your feedback and are glad to see that you had a positive experience overall. We strive to provide the best possible service and experience to all of our users, so if there is anything specific that you think we could improve upon, please do let us know. We value your input and are always looking for ways to make our service even better. Thank you again for your review and we hope to continue to assist you in the future!

Hello there,I'm sorry to hear that you had a negative experience and decided to leave a 1-star review. We take all feedback seriously and would like to know more about what specifically went wrong during your interaction with us. Our goal is to provide exceptional service to all of our customers, so we appreciate any feedback that can help us improve.If you're comfortable sharing more details, please feel free to send us a message or give us a call. We value your input and want to make things right.Thank you for taking the time to provide feedback.

respond to 5out of 5 star review

Thank you for sharing your experience at the 1920s hotel in Clewiston! It's great to hear that you enjoyed staying in a hotel that transported you back in time with its authentic 1920s charm. The period correct art and cypress paneling must have been a treat for the eyes. I'm glad that you found the hotel to be a real charmer, reminiscent of the Everglades rod and gun club.While Clewiston is a city with a lot of agribusinesses, I appreciate that you found the hotel's quaint atmosphere and affordability to be a small price to pay for such an authentic experience of early 20th century Florida.It's always a pleasure to discover hidden gems like this hotel, and I'm happy to hear that it left such a positive impression on you. Thanks again for sharing your detailed thoughts and impressions with me.